About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across 80+ countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming Third Place environment for our customers.

In Wilmington, Delaware, our store at Windsor Plaza (#07591) embodies this ethos, serving the local community with exceptional service and products. As a Shift Supervisor, you'll play a pivotal role in upholding our standards and fostering a positive workplace culture.

Role Overview

The Shift Supervisor position at Starbucks Store #07591 in Wilmington, Delaware, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring smooth execution of service, product quality, and team performance. You'll coach baristas, manage customer interactions, and maintain our high standards for safety and efficiency. Flexible scheduling accommodates early mornings, evenings, weekends, holidays, and nights, making it ideal for those who thrive in a fast-paced environment.

This role offers a competitive estimated salary range of $36,000 - $46,000 USD annually, based on market rates for retail/food sector supervisors in Wilmington, DE, with a buffer for performance potential. Gain hands-on leadership experience while enjoying Starbucks' renowned benefits package.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies and standards, delivering quality beverages and food products.
• Manage cash handling procedures accurately and securely.
• Ensure store safety and security protocols are followed rigorously.
• Prepare beverages and food to standard recipes or customize per customer requests, including adjustments for temperature, ingredients, or substitutions.
• Coach and delegate tasks to team members, coordinating the efforts of two or more employees effectively.

Leadership Focus

Direct the work of others, build team relationships, and foster a collaborative environment where every partner succeeds.

Qualifications & Requirements

To excel as a Shift Supervisor at Starbucks, candidates should possess:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six (6) months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others with confidence.
• Quick learning aptitude to master recipes, procedures, and systems rapidly.
• Effective oral communication skills for clear team instructions and customer engagement.
• Strong knowledge of the retail environment.
• Exceptional interpersonal skills and ability to build lasting relationships.
• Proven teamwork capabilities in high-volume settings.

No formal degree is required; passion for coffee, people, and leadership is key. Starbucks welcomes diverse backgrounds and provides reasonable accommodations.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) at no cost.
• Bean Stock: Receive Starbucks stock grants as a partner-owner in the company.
• Spotify Premium: Enjoy a free subscription to stream your favorite music.
• Free Coffee & Food Markouts: Indulge in complimentary beverages and food during shifts.
• 401(k) Match: Secure your future with our generous company matching contributions.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.
• Exclusive partner perks like product discounts and global transfer opportunities.

Career Growth at Starbucks

Starbucks invests in your development with robust training programs, leadership coaching, and clear paths to advancement. Many District Managers and higher executives started as Shift Supervisors. Access online learning via Starbucks College Achievement Plan, mentorship, and performance-based promotions. In Wilmington, DE, grow within our network or explore opportunities nationwide and internationally.

Development Opportunities

From barista to multi-unit leader, our structure supports rapid progression with skills in operations, merchandising, and customer experience.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. In Wilmington, contribute to a vibrant store while enjoying work-life balance, competitive pay, and perks that enhance your lifestyle. Our culture emphasizes respect, growth, and fun—perfect for building a rewarding career in the coffee industry.

Role FAQs

What is the schedule like for a Shift Supervisor?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to ensure full store coverage.

Is prior supervisory experience required?

Yes, at least six months delegating tasks to two or more employees.

What benefits are available immediately?

Free drinks/food, Spotify Premium, and more from day one; tuition and 401(k) vest over time.

How does Starbucks support career advancement?

Through training, tuition coverage, and promotion opportunities based on performance.

Is this a full-time role?

Yes, full-time employment with benefits eligibility.

Ready to lead at Starbucks? Apply for the Shift Supervisor role at Store #07591 in Wilmington, Delaware today and brew your future with us!