About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we source ethically grown coffee from around the world, roasting it to perfection in our state-of-the-art facilities. Our mission is to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time. As a Shift Supervisor in Wilmington, North Carolina, you'll be part of a dynamic team that brings this mission to life daily.

Role Overview

The Shift Supervisor role at Starbucks Store #08544, located at Military Cutoff & Sir Tyler Dr in Wilmington, North Carolina, is perfect for motivated leaders passionate about coffee and customer service. In this full-time position, you'll oversee shift operations, coach baristas, ensure top-quality beverages and food, and create welcoming store environments. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, this role demands reliability and enthusiasm. Starbucks Shift Supervisors earn competitive pay, estimated at $36,000-$46,000 annually based on local retail/food sector rates, plus comprehensive benefits that set us apart in the industry.

Why Wilmington, NC?

Wilmington offers a vibrant coastal lifestyle with beautiful beaches, historic charm, and a thriving community. Our store at Military Cutoff & Sir Tyler Dr is conveniently located, serving locals and visitors alike. Join us to contribute to this welcoming community while advancing your career.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties focus on operational excellence and team leadership:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Enforce store operating policies, including quality beverage and food preparation, cash handling, safety, and security.
• Prepare and coach team members in making beverages and food to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to employees and coordinate the work of two or more team members, directing their efforts effectively.

These responsibilities ensure smooth store operations and outstanding customer experiences, aligning with Starbucks' high standards.

Qualifications & Requirements

To succeed as a Starbucks Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct the work of others and learn quickly in a fast-paced environment.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment, with the capacity to work as part of a team and build lasting relationships.

No formal education beyond high school is required, but a passion for coffee and people is essential. Reasonable accommodations are available for qualified individuals with disabilities.

Benefits & Perks

Starbucks offers industry-leading benefits that support your well-being and growth:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to enhance your daily playlist.
• Free Coffee & Food Markouts: Take home drinks and snacks daily to savor our products.
• 401(k) Match: Secure your future with company-matched retirement contributions.

Additional perks include health insurance, paid time off, mental health resources, and employee discounts. These benefits make Starbucks a top employer in retail careers.

Career Growth at Starbucks

Starbucks invests in your development with clear paths to advancement. Shift Supervisors often progress to Assistant Store Manager, Store Manager, and beyond, including district and regional roles. Our leadership training programs, mentorship opportunities, and tuition coverage empower you to reach your potential. Many of our executives started as baristas or supervisors. In Wilmington, NC, you'll gain hands-on experience in a supportive environment, positioning you for long-term success in the coffee industry.

Training & Development

From day one, you'll receive comprehensive onboarding, ongoing coaching, and access to Starbucks College Achievement Plan. We prioritize internal promotions, ensuring your hard work leads to rewarding opportunities.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values inclusivity, innovation, and impact. We prioritize ethical sourcing, community engagement, and employee well-being. As a Shift Supervisor, you'll lead with purpose, fostering teams that delight customers. In Wilmington, enjoy a collaborative culture, competitive estimated salary of $36,000-$46,000 yearly, and benefits like Bean Stock and free coffee. Starbucks isn't just a job—it's a career where you can thrive, grow, and make a difference. Our commitment to sustainability, diversity, and customer obsession sets us apart in retail careers and coffee industry jobs.

Ready to elevate your career? This role offers stability, excitement, and endless possibilities in one of the most beloved brands worldwide.

Role FAQs

What is the estimated salary for this Shift Supervisor position?

Based on market rates for Wilmington, NC, expect $36,000-$46,000 annually, plus benefits.

Is this a full-time role?

Yes, full-time with flexible scheduling.

What benefits does Starbucks offer Shift Supervisors?

Key perks include 100% ASU tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others.

How do I apply for Starbucks careers in Wilmington?

Search 'Starbucks Shift Supervisor Wilmington NC' or visit our careers site to apply directly.