About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, serving millions daily with ethically sourced coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and driving positive change. Our commitment to sustainability, from sustainable farming practices to reducing waste, sets us apart. In Wilmington, North Carolina, our stores embody this passion, offering a welcoming third place between home and work.

Role Overview

As a Shift Supervisor at Starbucks Store# 08518 on S College Rd & New Centre Dr in Wilmington, NC, you'll lead from the front lines, ensuring exceptional customer experiences while supporting your team. This full-time role demands flexibility, leadership, and a passion for coffee. Shift Supervisors model Starbucks standards, coach baristas, and keep operations running smoothly during busy shifts. With early mornings, evenings, weekends, and holidays in play, you'll thrive in a dynamic retail environment, building relationships and driving store success. Competitive pay, comprehensive benefits, and career advancement make this a rewarding step in your Starbucks journey.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores, bridging customers and teams. You'll empower others, uphold quality, and contribute to a positive vibe that keeps guests returning.

Key Responsibilities

In this leadership position, your days will be filled with action-oriented tasks that keep the store humming.

• Maintain regular and consistent attendance and punctuality, modeling reliability for your team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies, delivering quality beverages and food products consistently.
• Handle cash transactions accurately while prioritizing store safety and security.
• Prepare beverages and coach team members on recipes, customizations, and standards like temperature and ingredient adjustments.
• Delegate tasks to employees, coordinate efforts of two or more team members, and direct workflow effectively.

Qualifications & Requirements

We're seeking proactive leaders ready to elevate our Wilmington store. Key qualifications include:

• At least six months of experience in customer-facing roles requiring constant interaction and request fulfillment.
• Six months of delegating tasks or coordinating two or more employees.
• Proven ability to direct others, learn quickly, and communicate orally with clarity.
• Strong interpersonal skills, team collaboration, and relationship-building abilities.
• Knowledge of retail environments and unwavering commitment to standards, with or without reasonable accommodations.

No formal education beyond high school is required, but a passion for hospitality shines brightest.

Benefits & Perks

Starbucks invests in partners (that's you!) with industry-leading perks designed for work-life balance and growth.

• Bean Stock: Equity grants that make you a stakeholder in our success.
• 100% Tuition Coverage: Debt-free bachelor's degree through ASU Online—no strings attached.
• Spotify Premium: Enjoy ad-free music to fuel your shifts.
• Free Coffee & Food Markouts: Daily perks to savor Starbucks favorites.
• 401(k) Match: Secure your future with generous company contributions.

Plus, comprehensive health insurance, paid time off, mental health resources, and employee discounts await.

Career Growth at Starbucks

Starbucks is a launchpad for careers. Shift Supervisors often advance to Assistant Store Manager, Store Manager, and beyond—many executives started behind the bar. Our robust training, leadership development programs, and internal mobility mean your potential is limitless. In Wilmington, tap into district and regional opportunities while gaining skills in operations, merchandising, and customer obsession transferable anywhere.

Training & Development

From day one, you'll receive hands-on training in coffee mastery, leadership, and business acumen, plus ongoing e-learning and coaching.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven culture where diversity thrives, innovation brews, and every partner matters. In Wilmington, NC, contribute to a vibrant community hub while enjoying coastal charm. We're committed to ethical sourcing, community impact via Starbucks Foundation grants, and partner inclusion networks. With competitive estimated salary of $36,000–$46,000 annually (based on market rates), plus tips and bonuses, financial rewards match the fulfillment. Ready to lead shifts that inspire? This is your cup of opportunity.

Role FAQs

Q: What shifts will I work?
A: Flexible schedules including mornings, evenings, weekends, and holidays—perfect for dynamic lifestyles.

Q: Do I need prior supervisory experience?
A: Yes, at least six months delegating to 2+ employees.

Q: What benefits start immediately?
A: Free drinks/food, Bean Stock, and more from hire date.

Q: Is tuition coverage really 100%?
A: Yes, for ASU Online bachelor's programs.

Q: How do I apply?
A: Search Starbucks careers for Store# 08518 in Wilmington, NC, and submit today!