Shift Supervisor - Starbucks Coffee Company in Wilmington, North Carolina

About Starbucks Coffee Company

Starbucks Coffee Company is the world's premier coffeehouse chain, serving millions daily with ethically sourced coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we're more than just coffee—we're about creating meaningful connections, fostering inclusive communities, and empowering partners (that's what we call our employees) to thrive. In Wilmington, North Carolina, our store at Eastwood Rd & Military Cutoff Rd is a vibrant hub where locals gather for their morning Pike Place or afternoon Frappuccino. As a Shift Supervisor, you'll play a pivotal role in delivering the Starbucks Experience that keeps customers returning.

Role Overview

The Shift Supervisor position at Starbucks Store# 08487 in Wilmington, NC, is your gateway to leadership in a dynamic retail environment. This full-time role involves overseeing shifts, coaching baristas, ensuring operational excellence, and creating welcoming atmospheres. With flexible hours that may include early mornings, evenings, weekends, nights, and holidays, you'll lead by example in a fast-paced setting. Ideal for those with retail or food service backgrounds, this position offers hands-on management experience while immersing you in Starbucks' culture of partnership and growth. Estimated salary ranges from $36,000 to $46,000 annually, competitive for the Wilmington market.

Key Responsibilities

As a Shift Supervisor, your day-to-day impact is immediate and rewarding. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, upholding store standards with or without reasonable accommodations.
• Working flexible hours to meet business needs, including early mornings, evenings, weekends, nights, and holidays.
• Enforcing store operating policies, from providing quality beverages and food to cash handling, safety, and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to team members and coordinating the efforts of two or more employees to ensure smooth operations.

Leadership and Customer Focus

Direct the work of others while building relationships and fostering teamwork. Your ability to learn quickly and communicate effectively will shine as you handle customer requests and resolve issues on the spot.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Wilmington, bring these qualifications:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Strong interpersonal skills, effective oral communication, and the ability to work collaboratively in a team.
• Knowledge of retail environments and the agility to direct others' work.
• Availability for flexible scheduling and commitment to punctuality.

No formal degree required—Starbucks values real-world experience and potential. If you're passionate about coffee and people, this role is for you.

Benefits & Perks

Starbucks sets the standard for partner benefits, offering comprehensive perks that support your well-being and future:

• 100% Tuition Coverage: Starbucks College Achievement Plan covers your bachelor's degree tuition at Arizona State University Online—at no cost to you.
• Bean Stock: Equity grants that make you a partial owner in the company, with shares vesting over time.
• Spotify Premium: Free subscription to enjoy music on the job and beyond.
• Free Coffee & Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your retirement with up to a 50% match on contributions.

Additional perks include health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners.

Career Growth at Starbucks

Starbucks invests in your development with world-class training programs, leadership pathways, and opportunities to advance. Many District Managers and Store Managers started as Shift Supervisors. Access online courses, barista championships, and mentorship. In Wilmington, you'll join a supportive district with promotion potential across North Carolina stores. Starbucks' commitment to diversity and inclusion means equal opportunities for all partners to rise.

Training and Development

From Barista Basics to advanced management certifications, Starbucks provides ongoing education. Leverage tools like the Starbucks Partner Hub for skill-building at your pace.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Wilmington means more than a job—it's a career with purpose. Be part of a mission-driven company focused on sustainability, ethical sourcing, and community impact. Enjoy a premium work culture with premium pay and benefits unmatched in retail. In Wilmington's coastal charm, lead a team that crafts moments of connection over coffee. With realistic salary estimates of $36,000–$46,000 USD yearly, plus perks like Bean Stock and tuition-free college, your future starts here. Starbucks partners achieve work-life balance, financial security, and personal fulfillment.

Role FAQs

What is the salary for Shift Supervisor in Wilmington, NC?

Estimated at $36,000–$46,000 USD per year, based on market rates for retail/food service leadership roles in the area.

Is this a full-time position?

Yes, full-time with flexible scheduling to fit your life.

What benefits does Starbucks offer Shift Supervisors?

Comprehensive package including 100% ASU Online tuition, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match.

Do I need prior supervisory experience?

At least 6 months delegating tasks to 2+ employees is required.

How do I apply?

Search for Store# 08487 on Starbucks careers site and submit your application today!

Ready to elevate your career? Apply for Shift Supervisor at Starbucks Wilmington now and become a partner in our story.