About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across more than 80 countries. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating a welcoming Third Place environment for our customers.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring passion to every interaction. As a Shift Supervisor at our Winston-Salem location on Peters Creek Parkway & Brewer (Store# 68121), you'll play a pivotal role in upholding our high standards of service and operations in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in Winston-Salem, North Carolina, is an exciting leadership opportunity for motivated individuals with retail experience. This full-time role involves overseeing store operations during shifts, ensuring exceptional customer service, and guiding baristas to deliver perfect beverages and food items. You'll thrive in a fast-paced setting where flexibility is key, working early mornings, evenings, weekends, nights, and holidays as needed.

With an estimated salary range of $35,000 to $45,000 USD annually (based on market rates for similar roles in the retail/food sector in North Carolina), this position offers competitive pay plus comprehensive benefits. Ideal candidates are quick learners with strong communication skills, ready to direct teams and foster a positive store culture.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, modeling reliability for the team.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Enforce store operating policies and standards, covering quality beverage and food preparation, cash handling, safety, and security.
• Prepare beverages and coach baristas on recipes, including customizations like temperature adjustments, ingredient quantities, or substitutions.
• Delegate tasks to employees and coordinate the efforts of two or more team members to ensure smooth operations.
• Direct the work of others, providing guidance to optimize performance during peak hours.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Winston-Salem, NC, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to learn quickly and adapt to Starbucks' standards.
• Effective oral communication skills and strong interpersonal abilities.
• Knowledge of the retail environment and ability to work collaboratively in a team.
• Proven relationship-building skills to inspire partners and delight customers.

Reasonable accommodations are available, ensuring everyone has the opportunity to contribute.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you an owner in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Take home beverages and food items daily to savor our menu.
• 401(k) Match: Build your retirement savings with generous company matching contributions.

Additional perks include health insurance, paid time off, partner discounts, and more, creating a total rewards package that supports your well-being and financial goals.

Career Growth at Starbucks

Starbucks invests in your future with robust development programs. As a Shift Supervisor, you'll gain leadership experience that paves the way for roles like Store Manager, District Manager, or beyond. Our internal mobility rate is high—many executives started as baristas. Access free training, mentorship, and tuition reimbursement to advance your career in retail, operations, or corporate functions. In Winston-Salem, join a supportive community where promotion from within is the norm.

Training and Development

From day one, you'll receive hands-on training in coffee expertise, customer service, and leadership. Ongoing programs like Barista Basics and Shift Supervisor Certification ensure you're equipped for success.

Why Join Starbucks

Choosing Starbucks means joining a purpose-driven company that values diversity, equity, and inclusion. We're committed to sustainable practices, community impact, and partner happiness. In Winston-Salem, North Carolina, our Peters Creek Parkway & Brewer store is a hub for local coffee lovers, offering you the chance to build lasting relationships. With competitive pay, unbeatable benefits, and endless growth, this Shift Supervisor role is your gateway to a rewarding career. Experience the pride of leading a team that creates moments of connection over every cup.

Role FAQs

What hours will I work as a Shift Supervisor?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to support 24/7 store operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to two or more employees is required.

What benefits are available immediately?

Many perks like free coffee markouts and Spotify Premium start right away, with full benefits upon eligibility.

Is this a full-time position?

Yes, this is a full-time role offering stability and comprehensive benefits.

How do I apply for the Winston-Salem location?

Search for Store# 68121 on Starbucks careers site and submit your application today!