About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. With over 38,000 stores in more than 80 countries, Starbucks offers high-quality coffees, teas, and handcrafted beverages alongside fresh food items. Founded in 1971 in Seattle, Washington, the company has grown into a global icon synonymous with premium coffee experiences, community engagement, and employee empowerment. At Starbucks, partners (that's what we call our employees) are at the heart of everything we do. We prioritize creating a welcoming 'third place' between home and work where customers connect, relax, and enjoy expertly crafted drinks.

Starbucks stands out for its unwavering dedication to ethical sourcing, sustainability, and innovation. From our commitment to 100% ethically sourced coffee to reducing our environmental footprint through reusable cups and eco-friendly practices, we lead the industry in responsible business. For job seekers in retail and hospitality, Starbucks offers more than just a job—it's a platform for personal and professional growth in a dynamic, supportive environment.

Role Overview

As a Shift Supervisor at Starbucks store #27296 located at S. Memorial Dr & Whitley Dr in Winterville, North Carolina, you'll step into a leadership role that keeps our store running smoothly and our customers delighted. This position is perfect for motivated individuals with retail experience who thrive in fast-paced settings and enjoy coaching teams to success. Shift Supervisors support store operations, lead baristas during shifts, and ensure every customer leaves with a smile and a perfectly crafted beverage.

In this full-time role, you'll work flexible hours, including early mornings, evenings, weekends, nights, and holidays, embodying Starbucks' customer-obsessed culture. You'll bridge the gap between barista and store manager, gaining hands-on leadership experience while contributing to a positive store atmosphere. Winterville, a charming community in North Carolina, provides the ideal backdrop for this opportunity, with a supportive local team and loyal customer base.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Your key responsibilities include:

• Maintaining regular and consistent attendance and punctuality to model reliability for the team.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Upholding store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders based on customer preferences, like adjusting temperature, quantities, or ingredients.
• Delegating tasks to other employees and coordinating the work of two or more team members to keep shifts efficient.
• Directing the work of others while fostering a collaborative team environment.

Customer Focus

Constantly interacting with customers, you'll fulfill requests with enthusiasm, building relationships that turn first-time visitors into regulars. Your ability to handle high-volume periods with grace ensures every 'third place' experience is memorable.

Qualifications & Requirements

To excel as a Shift Supervisor, you'll need:

• At least six months of experience in a customer-facing role requiring constant interaction and request fulfillment.
• Six months of experience delegating tasks or coordinating two or more employees.
• Ability to direct others, learn quickly, and communicate effectively orally.
• Strong interpersonal skills, team collaboration abilities, and retail environment knowledge.
• Flexibility for varied shifts and commitment to attendance standards, with or without reasonable accommodations.

No formal degree is required—Starbucks values hands-on experience and potential. If you're passionate about coffee, people, and leadership, this role is your next step.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a true partner in our success.
• Spotify Premium: Enjoy ad-free music to soundtrack your life.
• Free Coffee & Food Markouts: Indulge in complimentary drinks and snacks daily.
• 401(k) with Company Match: Secure your future with generous retirement contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. We invest in your well-being so you can focus on brewing excellence.

Career Growth at Starbucks

Starbucks is committed to your advancement. Shift Supervisors often progress to Assistant Store Manager, Store Manager, and beyond, with internal promotion rates exceeding 70%. Our leadership development programs, mentorship opportunities, and tuition reimbursement empower you to climb the ladder. Many district and regional leaders started as baristas. In Winterville, you'll gain exposure to multi-unit operations, preparing you for bigger roles across our North Carolina network.

Training & Development

From day one, you'll receive world-class training on coffee craftsmanship, customer service, and leadership. Ongoing coaching ensures you stay ahead in a evolving retail landscape.

Why Join Starbucks

Joining Starbucks means more than employment—it's joining a movement. We foster inclusivity, innovation, and impact, with a culture that celebrates diversity and rewards dedication. In Winterville, NC, you'll contribute to a close-knit community while accessing global opportunities. Our premium compensation, estimated at $34,000–$42,000 annually based on market rates, reflects our investment in top talent. Experience the pride of leading a team that creates moments of connection daily.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including mornings, evenings, weekends, and holidays to support store operations.

Q: Is prior leadership experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Partners are eligible for benefits like free drinks from day one, with full packages upon meeting eligibility.

Q: How does Starbucks support career growth?
A: Through tuition coverage, Bean Stock, and promotion paths to management roles.

Q: Is this a full-time position?
A: Yes, full-time with opportunities for overtime during peak periods.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks in Winterville today and become part of something bigger.