About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store environments. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission is to inspire and nurture the human spirit: one person, one cup, and one neighborhood at a time. In the United States, Starbucks offers unparalleled opportunities for career advancement in the retail and food service sectors, particularly in dynamic locations like Youngstown, Ohio.

Role Overview

As a Shift Supervisor at Starbucks Store# 09665 in Austintown I-80, Youngstown, Ohio, you will play a pivotal role in leading your team during shifts to deliver the Starbucks Experience. This full-time position involves overseeing store operations, coaching baristas, ensuring top-quality food and beverage preparation, and maintaining a safe, welcoming environment for customers. Shift Supervisors are the heart of the store during their shifts, directing workflow, handling customer interactions, and upholding Starbucks' high standards. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role is ideal for motivated leaders passionate about coffee, customer service, and team development in the retail food sector.

Key Responsibilities

Shift Supervisors at Starbucks are responsible for a range of critical tasks that ensure smooth operations and exceptional customer satisfaction:

• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and/or holidays.
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling, and store safety and security.
• Prepare and coach the preparation of food and beverages to standard recipes or customized for customers, handling recipe changes like temperature, ingredient quantities, or substitutions.
• Leverage at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more team members.
• Direct the work of others to optimize efficiency and service quality.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Youngstown, Ohio, candidates should possess:

• Six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Effective oral communication skills for team coaching and customer engagement.
• Strong knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills and the ability to build relationships with team members and customers.
• Team-oriented mindset with a commitment to collaborative success.

No formal education beyond high school is required, but a passion for hospitality and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart in the retail and coffee sectors:

• 100% Tuition Coverage: Pursue your bachelor's degree online through Arizona State University at no cost.
• Bean Stock: Equity grants that make you a partner in Starbucks' success.
• Spotify Premium: Complimentary subscription to enjoy your favorite music.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items on the house.
• 401(k) with Company Match: Secure your future with robust retirement savings support.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee discounts. These benefits are available from day one for eligible partners, making Starbucks a top employer in Youngstown and beyond.

Career Growth at Starbucks

Starbucks invests heavily in partner development. As a Shift Supervisor, you'll receive ongoing training through Starbucks College Achievement Plan and leadership programs. Many of our store managers, district managers, and executives started as baristas or shift supervisors. In Youngstown, Ohio, this role opens doors to district leadership, operations management, and corporate opportunities. With internal promotion rates among the highest in retail, your career trajectory is limitless. We provide clear paths to advancement, mentorship, and skills training in leadership, customer service, and business operations.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor in Youngstown means becoming part of a purpose-driven company that values inclusivity, sustainability, and community impact. We source ethically grown coffee, support local farmers, and create welcoming third places in neighborhoods like Austintown I-80. Enjoy a premium work culture with competitive pay estimated at $34,000-$42,000 annually, flexible scheduling, and a supportive team. Starbucks partners thrive in an environment that celebrates individuality and rewards dedication. Whether you're building relationships with loyal customers or coaching the next generation of baristas, your contributions matter. Apply now to elevate your career in the coffee industry.

Role FAQs

What is the work schedule like? Flexible hours including early mornings, evenings, weekends, nights, and holidays to meet store needs.

Do I need prior supervisory experience? Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately? Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free markouts, and 401(k) match from day one.

Is this a full-time role? Yes, full-time employment with opportunities for overtime.

How does Starbucks support career growth? Through training programs, tuition reimbursement, and internal promotion pathways to higher roles.

What salary can I expect? Estimated $34,000-$42,000 yearly based on market rates in Youngstown, Ohio, with performance incentives.