Shift Supervisor - Store# 05913, Valley Fair - Level 2 at Starbucks Coffee Company

About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, passionately committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores in more than 80 countries. At Starbucks, we pride ourselves on sourcing the finest arabica coffee beans, crafting handcrafted beverages, and creating welcoming Third Place environments where customers connect, relax, and enjoy. Our mission drives everything we do: to be the premier purveyor of the finest coffee while maintaining our uncompromising principles.

As a publicly traded company (NASDAQ: SBUX), Starbucks invests heavily in its partners (that's what we call our employees), offering unparalleled benefits and growth opportunities. Whether you're starting as a barista or advancing to leadership roles like Shift Supervisor, Starbucks provides a platform for professional development in the dynamic coffee and retail industry.

Role Overview

The Shift Supervisor - Store# 05913, Valley Fair - Level 2 position in Santa Clara, California, is a pivotal leadership role within our retail operations. As a Shift Supervisor, you'll support the store management team in delivering outstanding customer experiences, maintaining operational excellence, and fostering a positive team environment. This role requires hands-on involvement in all aspects of store operations, from beverage preparation to team coordination during busy shifts.

Ideal for motivated individuals with retail or food service experience, this position offers flexible hours, including early mornings, evenings, weekends, nights, and holidays. You'll play a key role in upholding Starbucks' high standards for quality beverages, food products, cash handling, safety, and security.

Key Responsibilities

Shift Supervisors at Starbucks are the backbone of our store teams. Your daily responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Working flexible hours to meet store needs, including early mornings, evenings, weekends, nights, and holidays.
• Ensuring compliance with store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customer customizations, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to optimize shift performance.
• Directing the work of others to achieve operational goals and deliver exceptional service.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks Store# 05913 in Valley Fair, Santa Clara, you'll need:

• At least six (6) months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six (6) months of experience delegating tasks or coordinating teams of two or more employees.
• Proven ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes, procedures, and systems.
• Strong oral communication skills for team coaching and customer engagement.
• In-depth knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills to build relationships with customers and team members.
• Team-oriented mindset with the ability to collaborate seamlessly.

No formal education beyond high school is required, but a passion for coffee, customer service, and leadership is essential.

Benefits & Perks

Starbucks sets the standard for employee benefits in the retail sector. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Equity grants that make you a true partner in our success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enjoy music on the go.
• Free Coffee and Food Markouts: Enjoy handcrafted beverages and food items during shifts and take home perks.
• 401(k) with Company Match: Secure your future with robust retirement savings options.
• Comprehensive health insurance, paid time off, mental health resources, and employee assistance programs.
• Exclusive partner discounts on merchandise and travel perks.

Career Growth at Starbucks

Starbucks is committed to promoting from within. Many of our district managers, regional directors, and even executives started as baristas or shift supervisors. In this role, you'll gain hands-on leadership experience, mentorship from store managers, and access to Starbucks College Achievement Plan. Advance to roles like Assistant Store Manager, Store Manager, or beyond. Our internal training programs, including Barista Basics, Shift Supervisor Certification, and leadership development courses, ensure you're equipped for success. With thousands of U.S. stores, opportunities abound for relocation and growth in the coffee industry.

Why Join Starbucks

Joining Starbucks means more than a job—it's a career with purpose. In Santa Clara's vibrant Valley Fair location, you'll serve a diverse community while contributing to a brand that values sustainability, ethical sourcing, and community impact. Our inclusive culture celebrates diversity, equity, and inclusion, with employee resource groups and global initiatives. Experience the pride of crafting moments of connection over coffee, backed by industry-leading pay (estimated $38,000-$48,000 annually in this market) and benefits. Be part of a company that's redefining retail leadership.

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support store operations.

Is prior supervisory experience required?

At least six months of delegating tasks or coordinating teams is needed.

What benefits are available immediately?

Benefits like free coffee markouts start day one, with full packages including tuition coverage after eligibility.

Can I advance quickly?

Yes, high performers often move to management within 6-12 months.

Is this a full-time role?

Full-time employment with opportunities for overtime during peak periods.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks Store# 05913, Valley Fair today and become a partner in our global success story.