About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, renowned for its premium coffee, handcrafted beverages, and inviting store experiences. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon with over 38,000 stores across more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethically sourcing the finest arabica coffee, uplifting farming communities, and creating a welcoming third place between work and home. Our mission to inspire and nurture the human spirit—one person, one cup, and one neighborhood at a time—drives everything we do. As a Shift Supervisor at our Morrocroft - HT store in Charlotte, North Carolina, you'll play a pivotal role in delivering that signature Starbucks experience.

Role Overview

The Shift Supervisor position at Starbucks Store# 08216, Morrocroft - HT in Charlotte, NC, is a dynamic leadership role perfect for motivated individuals with retail experience. In this full-time position, you'll oversee store operations during your shift, ensuring exceptional customer service, product quality, and team performance. You'll coach baristas, manage daily tasks, and uphold Starbucks' high standards for food safety, cash handling, and store security. Flexible scheduling accommodates early mornings, evenings, weekends, nights, and holidays, making it ideal for those who thrive in a fast-paced environment. With Starbucks' emphasis on career development, this role is a launchpad for future opportunities within our organization.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are hands-on and impactful:

• Maintain regular and consistent attendance and punctuality, demonstrating reliability with or without reasonable accommodations.
• Work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet store needs.
• Adhere to store operating policies, delivering quality beverages and food products while managing cash handling, safety, and security protocols.
• Prepare and coach team members in crafting food and beverages to standard recipes or customized orders, adjusting for temperature, ingredients, or substitutions.
• Delegate tasks to employees, coordinate the work of two or more team members, and direct operations to ensure smooth shift execution.

Leadership Focus

Expect to build relationships, foster teamwork, and create a positive store culture that aligns with Starbucks' values of inclusivity and excellence.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in Charlotte, NC, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the efforts of two or more employees.
• Proven ability to direct the work of others and learn quickly in a dynamic environment.
• Effective oral communication skills, strong interpersonal abilities, and knowledge of the retail environment.
• Capacity to work collaboratively as part of a team and build lasting relationships with colleagues and customers.

No formal education beyond high school is required, but a passion for coffee, service, and leadership is essential. Starbucks welcomes diverse backgrounds and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice:

• Bean Stock: Equity grants that make you a partner in our success, with stock options vesting over time.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams without debt.
• Spotify Premium: Complimentary subscription to enjoy music on us.
• Free Coffee and Drink Markouts: Enjoy handcrafted beverages and food items daily, plus discounts for friends and family.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and employee assistance programs, ensuring holistic well-being.

Career Growth at Starbucks

Starbucks invests heavily in your professional development. As a Shift Supervisor, you'll receive ongoing training through our Barista Basics, customer service workshops, and leadership programs. Many of our district managers, store managers, and executives started in hourly roles like yours. With internal mobility across thousands of U.S. stores, including opportunities in Charlotte's vibrant market, your path to advancement is clear. We promote from within, valuing performance, initiative, and alignment with our culture.

Training and Development

From day one, you'll access Starbucks University for e-learning modules, mentorship pairings, and certification paths in coffee expertise and management skills.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that prioritizes people, planet, and profit. In Charlotte, NC, our Morrocroft - HT store serves a thriving community, offering you the chance to make a local impact while enjoying global brand prestige. Competitive estimated salary of $36,000–$46,000 USD annually (based on market rates for the role), combined with unparalleled benefits, positions this as more than a job—it's a career with meaning. Experience the pride of leading a team that crafts moments of connection over every cup.

Role FAQs

Q: What shifts will I work?
A: Flexible hours including early mornings, evenings, weekends, nights, and holidays, based on store needs.

Q: Is prior supervisory experience required?
A: Yes, at least six months delegating tasks to two or more employees.

Q: What benefits are available immediately?
A: Free drinks and markouts start day one; health benefits and tuition coverage after eligibility period.

Q: How does Starbucks support career advancement?
A: Through training, mentorship, and internal promotions—over 70% of managers are promoted from within.

Q: Is this a full-time role?
A: Yes, designed for full-time commitment with opportunities for overtime.

Ready to elevate your career? Apply for the Shift Supervisor role at Starbucks Store# 08216 in Charlotte today and brew your future with us.