About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, serving millions of customers daily with premium coffee, handcrafted beverages, and fresh food. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon, operating over 38,000 stores in more than 80 countries. At Starbucks, we are more than just a coffee company; we are a community builder, committed to ethical sourcing, sustainability, and creating inspiring moments for our partners (that's what we call our employees) and customers alike. In Memphis, Tennessee, our stores like the Wolfchase Drive Thru location embody this spirit, offering drive-thru convenience with the same high standards of quality and service.

Role Overview

As a Shift Supervisor at Starbucks Store# 08352 on Wolfchase Drive Thru in Memphis, Tennessee, you will play a pivotal role in leading your team during shifts, ensuring exceptional customer experiences, and upholding Starbucks' renowned standards. This full-time position is ideal for motivated individuals with retail or food service experience who thrive in fast-paced environments. You will coach baristas, manage operations, and contribute to a positive store culture. With flexible scheduling that includes early mornings, evenings, weekends, nights, and holidays, this role offers the perfect blend of leadership and hands-on involvement in crafting beverages and food that delight customers.

Why This Role Matters

Shift Supervisors are the heartbeat of our stores, directing daily operations and fostering team growth. At Wolfchase Drive Thru, you'll handle high-volume drive-thru service while maintaining the premium quality Starbucks is known for.

Key Responsibilities

In this dynamic role, your responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays.
• Meeting store operating policies and standards, such as providing quality beverages and food products, cash handling, and ensuring store safety and security.
• Preparing and coaching the preparation of food and beverages to standard recipes or customized for customers, including adjustments like temperature, ingredient quantities, or substitutions.
• Leveraging at least six months of experience in delegating tasks to other employees and coordinating the tasks of two or more team members.

These duties ensure smooth operations and elevate the customer experience at our Memphis location.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, you need:

• Six months of experience in a customer-facing role requiring constant interaction and fulfilling customer requests.
• At least six months of experience delegating tasks or coordinating teams of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks recipes and procedures.
• Strong oral communication skills and knowledge of the retail environment.
• Exceptional interpersonal skills, ability to work as part of a team, and build lasting relationships with colleagues and customers.

No formal degree is required, but a passion for coffee, leadership, and service is essential. Reasonable accommodations are available to support your success.

Benefits & Perks

Starbucks offers industry-leading benefits to support your well-being and growth:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University at no cost.
• Bean Stock: Receive Starbucks stock grants as part of your compensation, making you a true partner in our success.
• Spotify Premium: Enjoy a complimentary subscription to stream your favorite music.
• Free Coffee and Food Markouts: Indulge in complimentary drinks and food during shifts.
• 401(k) with Company Match: Secure your future with retirement savings and generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, partner discounts, and more, ensuring you thrive both at work and in life.

Career Growth at Starbucks

Starbucks invests in your potential with robust development programs. As a Shift Supervisor, you'll gain leadership training, mentorship, and opportunities to advance to roles like Assistant Store Manager or beyond. Many of our district managers and executives started as baristas. With internal mobility across thousands of U.S. stores, including Memphis, your career path is limitless. Take advantage of our Partner Networks for diversity, inclusion, and professional networking.

Training and Development

From day one, you'll receive hands-on training in coffee mastery, customer service, and leadership, setting you up for rapid progression.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven company that values inclusivity, innovation, and impact. In Memphis, you'll contribute to a vibrant community hub at Wolfchase Drive Thru, serving loyal customers with premium products. Our competitive estimated salary range of $34,000 - $42,000 USD yearly reflects market rates for this role in Tennessee, with room for performance-based increases. Experience a premium work culture where your growth, benefits, and daily coffee ritual are prioritized. Starbucks isn't just a job—it's a career that brews success.

Role FAQs

Q: What is the estimated salary for this position?
A: Approximately $34,000 - $42,000 USD per year, based on experience and location in Memphis, TN.

Q: Is this a full-time role?
A: Yes, full-time with flexible scheduling.

Q: What experience is required?
A: Six months in customer service and six months delegating tasks to teams.

Q: Are benefits available immediately?
A: Eligible partners enjoy benefits like tuition coverage and Bean Stock from day one.

Q: How do I apply?
A: Visit our careers site and search for Store# 08352 in Memphis, TN—apply now to brew your future!