About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer service, and a welcoming third-place environment. At Starbucks, we are more than just a coffee company; we are committed to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest arabica coffee to creating inclusive spaces where communities thrive.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who bring our vision to life daily. Whether in bustling urban stores like the one at Gelman Library in Washington, DC, or cozy neighborhood cafes, every location embodies our core values of quality, community, and integrity. As a Shift Supervisor at Store# 08759, you'll be at the heart of this dynamic operation, leading a team that delivers the Starbucks Experience to George Washington University students, faculty, and visitors.

Role Overview

The Shift Supervisor position at Starbucks Store# 08759 in Gelman Library, Washington, DC, is a leadership role perfect for motivated individuals ready to take the next step in their retail or food service career. In this full-time position, you'll oversee store operations during your shift, ensuring seamless service, product quality, and team performance. This role demands flexibility, as shifts may include early mornings to support the library's academic crowd, evenings for study sessions, weekends, nights, and holidays.

As a Shift Supervisor, you'll bridge the gap between barista and store manager, directing the work of others while maintaining Starbucks' high standards for beverages, food, cash handling, safety, and security. With regular and consistent attendance, you'll foster a positive team environment in a fast-paced retail setting. This is your opportunity to build relationships, coach partners, and contribute to a store that serves as a vital hub for the university community.

Key Responsibilities

Shift Supervisors at Starbucks play a pivotal role in daily operations. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations.
• Being available for flexible hours, including early mornings, evenings, weekends, nights, and holidays to meet store needs.
• Meeting store operating policies and standards, such as providing quality beverages and food products.
• Handling cash transactions accurately and upholding store safety and security protocols.
• Preparing and coaching the preparation of food and beverages to standard recipes or customizing orders, including adjustments for temperature, ingredients, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to ensure smooth operations.

These duties require constant interaction with customers, quick decision-making, and a commitment to excellence in a high-volume environment.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Ability to direct the work of others effectively.
• Quick learning aptitude to master Starbucks procedures and recipes.
• Strong oral communication skills for team coaching and customer service.
• Knowledge of the retail environment, particularly in food and beverage service.
• Exceptional interpersonal skills to build relationships with partners and customers.
• Team-oriented mindset with the ability to thrive in collaborative settings.

Reasonable accommodations are available to ensure all qualified candidates can perform essential functions.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• Bean Stock: Annual stock grants to give you ownership in the company's success.
• 100% Tuition Coverage: Full reimbursement for online degrees through Arizona State University (ASU Online), empowering your educational dreams.
• Spotify Premium: Complimentary subscription to enhance your daily playlist.
• Free Coffee and Merchandise Markouts: Enjoy handcrafted beverages and exclusive partner discounts on products.
• 401(k) with Company Match: Secure your future with robust retirement savings options.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and partner clubs for global travel opportunities. These benefits reflect Starbucks' investment in your well-being and long-term success.

Career Growth at Starbucks

Starbucks is committed to promoting from within—over 70% of our store managers started as hourly partners. As a Shift Supervisor, you'll gain hands-on leadership experience that paves the way for roles like Assistant Store Manager, Store Manager, and beyond into district or regional operations. We provide world-class training programs, including Barista Basics, Shift Supervisor certification, and ongoing leadership development. In Washington, DC, with its vibrant career landscape, this role positions you for advancement in a company that values diverse talent and internal mobility.

Many Shift Supervisors advance quickly, leveraging skills in team management, customer service, and operations to climb the ladder. Whether you aspire to multi-unit leadership or corporate roles in merchandising, supply chain, or sustainability, Starbucks offers clear pathways and support.

Why Join Starbucks

Joining Starbucks means becoming part of a purpose-driven organization that prioritizes people, communities, and the planet. In the Gelman Library store, you'll serve a dynamic university audience, contributing to academic success with every perfectly crafted latte. Our inclusive culture celebrates individuality, with employee resource groups, equity training, and a focus on work-life balance. Competitive pay, estimated at $38,000-$48,000 annually for this role in Washington, DC, combined with unparalleled benefits, makes Starbucks the premium choice for retail careers.

Experience the pride of working for a brand that leads in ethical sourcing, sustainability (like our Greener Stores initiative), and community impact. Why settle for ordinary when you can lead extraordinary moments at Starbucks?

Role FAQs

What is the work schedule like?

Flexible hours including early mornings, evenings, weekends, nights, and holidays to support 24/7 library operations.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks or coordinating teams.

What benefits are available immediately?

Free coffee markouts and merchandise discounts start day one; health benefits and tuition coverage after eligibility.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime.

How do I apply?

Search for Store# 08759, Gelman Library on Starbucks careers site and submit your application today.