About Starbucks Coffee Company

Starbucks Coffee Company is the world's leading coffeehouse chain, with over 38,000 stores in more than 80 countries. Founded in 1971 in Seattle, Washington, Starbucks has grown into a global icon synonymous with premium coffee, exceptional customer experiences, and a commitment to sustainability. At Starbucks, we are more than just a coffee company; we are a community of passionate individuals dedicated to inspiring and nurturing the human spirit—one person, one cup, and one neighborhood at a time. Our mission drives everything we do, from ethically sourcing the finest Arabica coffee to creating inclusive spaces where customers connect.

In the United States, Starbucks employs hundreds of thousands of partners (that's what we call our employees) who contribute to our success daily. As a Shift Supervisor at our San Bernardino location—Store# 09323 at I-215 & Little League—you'll play a pivotal role in upholding our high standards of service and operations in a dynamic retail environment.

Role Overview

The Shift Supervisor position at Starbucks Coffee Company in San Bernardino, California, is an exciting leadership opportunity for motivated individuals ready to step up in a fast-paced retail setting. Reporting to the store manager, you'll oversee shift operations, coach baristas, and ensure every customer leaves with a smile and a perfectly crafted beverage. This role demands flexibility, quick thinking, and a passion for people and coffee.

Ideal for those with retail or food service experience, Shift Supervisors at Starbucks embody our core values: creating a positive atmosphere, driving the business forward, and fostering team growth. With the chance to work in a high-traffic store near I-215 & Little League, you'll gain hands-on experience in customer service, team leadership, and store management while enjoying the perks of being part of a Fortune 500 company.

Key Responsibilities

As a Shift Supervisor, your day-to-day duties are centered on operational excellence and team empowerment. Key responsibilities include:

• Maintaining regular and consistent attendance and punctuality, with or without reasonable accommodations, to ensure smooth store operations.
• Being available to work flexible hours, including early mornings, evenings, weekends, nights, and holidays, to meet customer demand.
• Meeting store operating policies and standards, such as providing quality beverages and food products, accurate cash handling, and upholding safety and security protocols.
• Preparing and coaching the preparation of food and beverages according to standard recipes or customized orders, including adjustments for temperature, ingredient quantities, or substitutions.
• Delegating tasks to other employees and coordinating the efforts of two or more team members to maximize efficiency during peak times.

These responsibilities highlight the leadership aspect of the role, where you'll direct the work of others while contributing hands-on to deliver the Starbucks experience.

Qualifications & Requirements

To succeed as a Shift Supervisor at Starbucks in San Bernardino, candidates should possess:

• At least six months of experience in a customer-facing role requiring constant interaction and fulfillment of customer requests.
• Six months of experience delegating tasks or coordinating the work of two or more employees.
• Strong ability to direct the work of others and build effective teams.
• Quick learning aptitude to master recipes, procedures, and company policies.
• Effective oral communication skills for clear instructions and customer engagement.
• Knowledge of the retail environment, strong interpersonal skills, and the ability to work collaboratively while building relationships.

No formal education beyond high school is required, but a passion for coffee, retail, and leadership is essential. Starbucks values diversity and provides reasonable accommodations as needed.

Benefits & Perks

Starbucks offers industry-leading benefits that set us apart as an employer of choice. As a Shift Supervisor, you'll enjoy:

• 100% Tuition Coverage: Pursue your degree online through Arizona State University (ASU) with Starbucks covering the full cost—over $25,000 in potential savings.
• Bean Stock: Equity grants that make you a partial owner in the company, aligning your success with ours.
• Spotify Premium: Free subscription to enjoy your favorite music on the job and beyond.
• Free Coffee and Food Markouts: Enjoy complimentary handcrafted beverages and food items during shifts.
• 401(k) with Company Match: Secure your future with generous matching contributions.

Additional perks include comprehensive health insurance, paid time off, mental health resources, and exclusive partner discounts. These benefits are available from day one for eligible partners, making Starbucks a top choice for retail careers.

Career Growth at Starbucks

Starbucks is committed to your professional development. Shift Supervisors often advance quickly into roles like Assistant Store Manager, Store Manager, or District Manager. Our internal training programs, leadership development courses, and mentorship opportunities provide a clear path to success. Many of our executives started as baristas, proving that dedication and performance open doors. In San Bernardino, you'll gain invaluable experience in a bustling market, positioning you for relocation or promotion across our vast network.

Training and Support

New Shift Supervisors receive comprehensive onboarding, including hands-on barista training, leadership workshops, and access to our digital learning platform. Ongoing coaching ensures you thrive in your role.

Why Join Starbucks

Joining Starbucks as a Shift Supervisor means becoming part of a purpose-driven company that prioritizes people, communities, and the planet. In San Bernardino, you'll contribute to a vibrant local store while accessing global opportunities. Our inclusive culture celebrates diversity, with employee resource groups and equity initiatives. Plus, with competitive estimated salaries ranging from $38,000 to $48,000 annually (based on market rates for California retail leadership roles), you'll be rewarded for your impact.

Starbucks isn't just a job—it's a career where you can lead, learn, and love what you do. Experience the pride of running a shift that delights hundreds of customers daily.

Role FAQs

What hours will I work as a Shift Supervisor?

Flexible scheduling includes early mornings, evenings, weekends, nights, and holidays to match store needs.

Do I need prior supervisory experience?

Yes, at least six months delegating tasks to others is required.

What benefits are available immediately?

Eligible partners enjoy tuition coverage, Bean Stock, Spotify Premium, free drinks/food, and 401(k) match from day one.

Is this a full-time role?

Yes, full-time employment with opportunities for overtime during peak periods.

How do I apply for the San Bernardino store?

Search for Store# 09323 on Starbucks careers site and submit your application today.

Ready to elevate your career? Apply now for Shift Supervisor at Starbucks in San Bernardino, California.