Retail Assistant Store Manager at Skechers in Springfield, MA

Role Overview

As a Retail Assistant Store Manager at Skechers in Springfield, MA, you will play a pivotal role in driving the store's success. You will support the Management Team in all areas of operations management and team leadership. Your responsibilities will span from mentoring employees to managing inventory, ensuring the store meets its sales goals while providing exceptional customer service. You will be instrumental in maintaining Skechers' high standards for visual merchandising and operational efficiency.

A Day in the Life

Your day as an Assistant Store Manager will be dynamic and varied. You might start by reviewing the daily sales targets and strategizing with the team on how to achieve them. This could involve delegating tasks, such as restocking shelves, setting up displays, or assisting customers. You'll spend time coaching employees, providing feedback on their performance, and addressing any issues or concerns they may have. A significant part of your day will also be dedicated to ensuring the store looks its best, aligning with Skechers' brand image. This includes monitoring visual merchandising, organizing the sales floor, and making sure all products are displayed attractively. You'll also handle customer inquiries and complaints, striving to resolve them efficiently and professionally. Depending on the day, you might also be involved in opening or closing the store, managing cash transactions, and ensuring compliance with safety regulations.

Why Springfield, MA?

Springfield, MA, offers a unique blend of urban opportunities and suburban comfort. The city is rich in history and culture, providing a vibrant backdrop for both work and leisure. With its numerous parks, museums, and entertainment venues, Springfield offers a high quality of life. The cost of living is reasonable, making it an attractive place to live and work. Additionally, Springfield's location in western Massachusetts provides easy access to major cities like Boston and New York, offering a wide range of recreational and cultural activities. Working in Springfield also means being part of a close-knit community, where you can build lasting relationships with customers and colleagues.

Career Path at Skechers

Skechers is committed to providing its employees with opportunities for career advancement. Starting as an Assistant Store Manager, you can progress to Store Manager, overseeing all aspects of the store's operations. From there, you might move into a District Manager role, responsible for managing multiple stores within a region. Skechers also offers opportunities in other areas, such as visual merchandising, training, and corporate management. The company's global network provides a wide range of career paths, allowing you to grow and develop your skills in various areas of retail management.

Salary and Benefits

The starting rate for the Assistant Store Manager position in Springfield, MA, is $20.30 per hour, with an hourly range of $20.30-$21.54. In addition to competitive pay, Skechers offers a comprehensive benefits package, including generous discounts on footwear, apparel, and accessories. Employees also enjoy exclusive Friends and Family discount days. The benefits package includes medical, dental, and vision insurance, paid time off (PTO) and holidays, a 401(k) retirement plan with company match, life insurance and disability coverage, and an employee assistance program (EAP). Skechers also provides training and development programs, employee recognition programs, and a supportive work environment.

Skechers Culture

Skechers is known for its inclusive and supportive work environment. The company values teamwork, collaboration, and innovation. Employees are encouraged to share their ideas and contribute to the company's success. Skechers promotes a culture of respect and diversity, where everyone is treated with fairness and dignity. The company also invests in its employees' well-being, offering wellness programs and flexible spending accounts. Skechers is committed to creating a positive and rewarding work experience for all its employees.

How to Apply

If you are interested in the Retail Assistant Store Manager position at Skechers in Springfield, MA, you can apply online through the Skechers careers website. The application process typically involves submitting a resume and cover letter, as well as completing an online application form. You may also be asked to complete a brief assessment to evaluate your skills and qualifications. If your application is selected, you will be contacted for an interview. The interview process may include a phone screening, an in-person interview with the store manager, and a final interview with the district manager.

Frequently Asked Questions (FAQ)

1. What is the typical career path for an Assistant Store Manager at Skechers?

   Assistant Store Managers can advance to Store Manager, District Manager, or pursue opportunities in visual merchandising, training, and corporate management.

2. What benefits does Skechers offer to its employees?

   Skechers offers competitive pay, generous discounts on merchandise, medical, dental, and vision insurance, paid time off, a 401(k) retirement plan, and employee assistance programs.

3. What skills are important for success as an Assistant Store Manager?

   Important skills include leadership, customer service, communication, problem-solving, inventory management, and visual merchandising.

4. What is the work environment like at Skechers?

   Skechers promotes a supportive, inclusive, and collaborative work environment with opportunities for growth and development.

5. What are the physical requirements of the job?

   The job may require occasionally lifting and moving boxes weighing up to 50 lbs.

6. What is the dress code for employees?

   Employees are typically required to wear Skechers footwear and Skechers apparel.

7. What is the training process for new employees?

   New employees receive training on company policies, customer service techniques, and product knowledge.

8. What is the company's policy on employee discounts?

   Employees receive generous discounts on Skechers footwear, apparel, and accessories, with exclusive Friends and Family discount days.

9. How does Skechers support employee well-being?

   Skechers offers wellness programs, employee assistance programs, and flexible spending accounts to support employee well-being.

10. What opportunities are there for professional development at Skechers?

    Skechers provides training and development programs to help employees enhance their skills and advance their careers.