Retail Key Holder at Skechers - Manchester, CT

Role Overview

Are you passionate about retail and looking for a leadership opportunity with a global brand? Skechers is seeking a dynamic and customer-focused Retail Key Holder (Floor Leader) to join our team in Manchester, CT. As a Key Holder, you'll play a crucial role in supporting store operations, mentoring team members, and delivering exceptional customer service. This is an excellent opportunity to grow your retail career with Skechers, a leader in comfort technology footwear and apparel.

A Day in the Life of a Retail Key Holder

Here’s a glimpse into what your day might look like as a Retail Key Holder at Skechers:

• Opening the Store: Arrive before opening to prepare the store, ensuring it is clean, organized, and visually appealing. This includes checking inventory levels, setting up displays, and ensuring all systems are functioning properly.
• Customer Engagement: Spend a significant portion of your day interacting with customers, providing expert advice on Skechers products, and assisting them in finding the perfect fit. You'll strive to create a positive and memorable shopping experience for every customer.
• Team Leadership: Mentor and support team members, providing guidance and training to enhance their skills in customer service, sales techniques, and store operations. This includes conducting daily briefings, assigning tasks, and providing feedback.
• Sales and Goals: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques, promoting key Skechers products, and encouraging team members to do the same.
• Store Operations: Oversee daily operations, including managing cash registers, processing transactions, handling returns, and ensuring the store is secure. You'll also execute merchandising plans, restock products, and maintain store cleanliness.
• Closing the Store: Ensure all closing procedures are followed, including securing the premises, reconciling cash drawers, and preparing the store for the next day's business.

Why Manchester, CT?

Manchester, CT, is a vibrant community with a strong retail presence and a diverse customer base. Located in the heart of Connecticut, Manchester offers a blend of urban amenities and suburban charm, making it an ideal place to live and work. With its excellent schools, parks, and recreational facilities, Manchester provides a high quality of life for individuals and families. The town's central location also offers easy access to major cities like Hartford and Boston, providing opportunities for cultural experiences and entertainment.

Career Path at Skechers

Skechers is committed to providing opportunities for career growth and development. As a Retail Key Holder, you'll have the chance to refine your skills and advance within the company. Potential career paths include:

• Assistant Store Manager: Take on increased responsibilities in managing store operations and leading the retail team.
• Store Manager: Oversee all aspects of store operations, including sales, customer service, and staff management.
• District Manager: Manage multiple store locations within a geographic area, providing guidance and support to store managers.
• Corporate Roles: Explore opportunities in areas such as merchandising, marketing, and human resources at Skechers' corporate headquarters.

Salary and Benefits

Skechers offers a competitive compensation package for Retail Key Holders, including a starting rate of $19.12 per hour. In addition to competitive pay with regular increases, Skechers provides a comprehensive benefits package, including:

• Generous discounts on Skechers footwear, apparel, and accessories.
• Flexible schedules to support work-life balance.
• On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
• Opportunities for career advancement in Retail Management.
• Health insurance (medical, dental, vision).
• Paid time off (vacation, sick leave).
• 401(k) retirement plan with company match.
• Employee assistance program (EAP).
• Life insurance.
• Disability insurance.
• Performance-based bonuses.
• Employee recognition programs.
• Wellness programs.

Skechers Culture

At Skechers, we're more than just a company – we're a family. We foster a culture of collaboration, innovation, and respect, where every team member is valued and empowered to contribute their best. We believe in creating a positive and supportive work environment where employees can thrive and grow. Our commitment to comfort extends beyond our products to our workplace, where we strive to create a comfortable and inclusive environment for all.

How to Apply

If you're ready to take the next step in your retail career and join the Skechers family, we encourage you to apply online through our careers website. Please submit your resume and a cover letter highlighting your relevant experience and skills. We look forward to hearing from you!

Frequently Asked Questions (FAQ)

1. What is the typical career path for a Retail Key Holder at Skechers?

   The typical career path can lead to Assistant Store Manager, Store Manager, District Manager, or even corporate roles in areas like merchandising or marketing.

2. What kind of training is provided for Retail Key Holders?

   Skechers offers on-the-job training to enhance skills in retail leadership, customer service management, and store operations.

3. Are there opportunities for advancement within Skechers?

   Yes, Skechers is committed to providing opportunities for career growth and development within the company.

4. What benefits are offered to Skechers employees?

   Benefits include competitive pay, generous discounts, flexible schedules, health insurance, paid time off, 401(k), and more.

5. What is the company culture like at Skechers?

   Skechers fosters a culture of collaboration, innovation, and respect, with a focus on creating a positive and supportive work environment.

6. What are the key responsibilities of a Retail Key Holder?

   Key responsibilities include providing excellent customer service, supervising store operations, leading the retail team, and achieving sales goals.

7. What skills are important for a Retail Key Holder?

   Important skills include customer service, sales, leadership, communication, and organizational skills.

8. What is the starting pay for a Retail Key Holder at Skechers?

   The starting rate is $19.12 per hour.

9. Is prior retail experience required for this role?

   Yes, prior retail experience is required, preferably in a supervisory role.

10. What is the work schedule like for a Retail Key Holder?

    The schedule is flexible and may include evenings and weekends.