Retail Sales Associate at Skechers: Norfolk, VA

Role Overview

As a Retail Sales Associate at Skechers in Norfolk, VA, you'll be the face of our brand, connecting with customers and helping them find the perfect footwear, apparel, and accessories. Your primary goal is to provide exceptional customer service, drive sales, and contribute to the overall success of the store. This entry-level role offers a fantastic opportunity to learn and grow within a dynamic retail environment.

A Day in the Life

Your day will be filled with a variety of tasks, all centered around providing an outstanding shopping experience for our customers. Here’s a glimpse of what you can expect:

• Greeting and Engaging Customers: Welcome customers with a friendly smile and engage them in conversation to understand their needs and preferences.
• Providing Product Recommendations: Offer expert advice on Skechers products, helping customers find the right fit and style for their activities and lifestyle.
• Assisting with Fitting: Help customers try on shoes and apparel, ensuring a comfortable and accurate fit.
• Processing Transactions: Operate the cash register, process payments accurately, and handle returns and exchanges efficiently.
• Maintaining Store Appearance: Keep the sales floor clean, organized, and visually appealing by restocking shelves, arranging displays, and ensuring products are properly presented.
• Meeting Sales Goals: Work towards achieving individual and store sales targets through effective sales techniques and customer engagement.
• Handling Customer Inquiries: Address customer questions and concerns promptly and professionally, resolving issues to ensure customer satisfaction.
• Staying Up-to-Date on Product Knowledge: Continuously learn about new products, technologies, and promotions to provide accurate and informative assistance to customers.
• Collaborating with Team Members: Work closely with fellow sales associates and store management to create a positive and supportive team environment.
• Adhering to Company Policies: Follow all company policies and procedures, including safety guidelines and loss prevention measures.

Why Norfolk, VA?

Norfolk, Virginia, is a vibrant city with a diverse population and a thriving retail market. Located in the heart of the Hampton Roads region, Norfolk offers a unique blend of urban amenities and coastal charm. Working at Skechers in Norfolk provides an opportunity to connect with a wide range of customers, from local residents to tourists visiting the area's many attractions.

The city's economy is driven by a mix of industries, including military, maritime, and tourism. Norfolk is home to Naval Station Norfolk, the world's largest naval base, which brings a significant influx of people and economic activity to the region. The city also boasts a lively arts and culture scene, with numerous museums, theaters, and music venues.

Norfolk's retail sector is strong, with a variety of shopping centers, boutiques, and restaurants catering to diverse tastes and budgets. Working at Skechers in Norfolk allows you to be part of this dynamic retail environment, contributing to the city's economic growth and providing valuable services to the community.

Career Path at Skechers

Skechers is committed to providing opportunities for growth and advancement to its employees. As a Retail Sales Associate, you can develop your skills and progress along a well-defined career path. Here are some potential career paths you can pursue:

• Senior Sales Associate: With experience and demonstrated performance, you can advance to a Senior Sales Associate role, taking on additional responsibilities such as training new hires and assisting with store operations.
• Assistant Store Manager: The next step up is Assistant Store Manager, where you'll assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and employee management.
• Store Manager: As a Store Manager, you'll have overall responsibility for the success of the store, leading a team of sales associates and managers to achieve sales targets and provide exceptional customer service.
• District Manager: With experience and a proven track record of success as a Store Manager, you can advance to a District Manager role, overseeing multiple stores in a specific geographic area.
• Corporate Positions: Skechers also offers opportunities for career advancement in its corporate headquarters, with positions in areas such as merchandising, marketing, and human resources.

Salary and Benefits

Skechers offers a competitive compensation package to its Retail Sales Associates in Norfolk, VA. The starting hourly rate is $16.00, with a pay range of $16.00 - $16.97. In addition to competitive pay, Skechers provides a comprehensive benefits package that includes:

• Generous Employee Discounts: Enjoy substantial discounts on Skechers footwear, apparel, and accessories, including exclusive discounts for friends and family.
• Flexible Scheduling: Benefit from flexible scheduling options that allow you to balance your work and personal life.
• On-the-Job Training: Receive comprehensive on-the-job training to develop your skills in retail sales, customer service, and cashier duties.
• Health Insurance: Access to comprehensive health insurance plans, including medical, dental, and vision coverage.
• Paid Time Off: Earn paid time off for vacation, sick leave, and holidays.
• Retirement Savings: Participate in a 401(k) retirement plan with company match to help you save for your future.
• Employee Assistance Program: Take advantage of an employee assistance program (EAP) that provides confidential counseling and support services.
• Life and Disability Insurance: Receive life insurance and disability insurance coverage to protect you and your family in case of unexpected events.

Skechers Culture

At Skechers, we believe that our employees are our greatest asset. We foster a positive and supportive work environment where everyone feels valued and respected. We encourage teamwork, collaboration, and open communication. We are committed to providing opportunities for growth and development to our employees, helping them achieve their full potential.

Skechers is also committed to giving back to the community. We support a variety of charitable organizations and initiatives, and we encourage our employees to get involved in volunteer activities. We believe that by working together, we can make a positive impact on the world.

How to Apply

If you are interested in joining the Skechers team as a Retail Sales Associate in Norfolk, VA, we encourage you to apply online through our careers website. To apply, please follow these steps:

1. Visit the Skechers careers website.
2. Search for the Retail Sales Associate position in Norfolk, VA.
3. Click on the "Apply Now" button.
4. Create an account or log in to your existing account.
5. Complete the online application form, providing your personal information, work experience, and education.
6. Upload your resume and cover letter.
7. Submit your application.

Frequently Asked Questions (FAQ)

1. What are the requirements for the Retail Sales Associate position? The main requirements include a passion for customer service and sales, strong communication skills, and the ability to work in a fast-paced environment.
2. Is prior retail experience necessary? No, this is an entry-level position, and no prior retail experience is required.
3. What is the typical work schedule? The work schedule can vary depending on the needs of the store, but we offer flexible scheduling options to accommodate your personal life.
4. What opportunities are there for advancement? Skechers is committed to promoting from within, and there are numerous opportunities for advancement, including Senior Sales Associate, Assistant Store Manager, and Store Manager.
5. What is the employee discount? Skechers employees receive a generous discount on footwear, apparel, and accessories.
6. Does Skechers offer health insurance? Yes, Skechers offers comprehensive health insurance plans to its employees.
7. Is there a retirement plan? Yes, Skechers offers a 401(k) retirement plan with company match.
8. What is the company culture like? Skechers fosters a positive and supportive work environment where employees are valued and respected.
9. How can I prepare for the interview? Research Skechers products and culture, and be prepared to discuss your customer service and sales skills.
10. What is the dress code? The dress code is casual and comfortable, with Skechers footwear being a requirement.