Retail Store Manager at Skechers in Natick, Massachusetts

Are you a dynamic and experienced retail leader looking for a rewarding career opportunity? Skechers, the Comfort Technology Company®, is seeking a passionate and driven Retail Store Manager to join our team in Natick, Massachusetts. As a Store Manager, you will be responsible for leading and inspiring a team to deliver exceptional customer service, achieve sales goals, and maintain top-tier visual merchandising standards. Your leadership and organizational skills will drive retail operations, create an inviting store environment, and ensure a seamless inventory management process. You'll play a pivotal role in achieving store objectives, developing employees, and upholding the Skechers brand values.

Role Overview

The Retail Store Manager is responsible for the overall success of the store, including sales, customer service, employee development, and store operations. This role requires a strong leader with excellent communication, organizational, and problem-solving skills. The Store Manager must be able to motivate and inspire a team to achieve goals and provide a positive shopping experience for customers.

A Day in the Life of a Skechers Retail Store Manager

Here's a glimpse into a typical day for a Skechers Retail Store Manager:

• Opening the Store: Arrive early to prepare the store for opening, ensuring cleanliness, organization, and attractive displays.
• Team Briefing: Conduct a brief meeting with the team to discuss daily goals, promotions, and customer service strategies.
• Customer Engagement: Spend time on the sales floor, interacting with customers, providing assistance, and ensuring a positive shopping experience.
• Sales Management: Monitor sales performance, track key metrics, and implement strategies to drive revenue growth.
• Employee Development: Coach and mentor team members, providing feedback and training to enhance their skills and performance.
• Inventory Management: Oversee inventory levels, manage stock replenishment, and ensure accurate inventory records.
• Visual Merchandising: Maintain visual merchandising standards, ensuring attractive and engaging product displays.
• Problem Solving: Address customer complaints, resolve operational issues, and handle any unexpected situations that may arise.
• Closing the Store: Ensure the store is properly secured, reconcile daily sales, and prepare for the next day's operations.

Why Natick, Massachusetts?

Natick, Massachusetts, is a vibrant and growing community with a strong retail presence. Located in the MetroWest region of Massachusetts, Natick offers a blend of small-town charm and big-city amenities. The town is home to the Natick Mall, one of the largest shopping malls in New England, attracting a diverse customer base and providing ample opportunities for retail success. Natick also boasts a thriving local economy, excellent schools, and a high quality of life, making it an attractive place to live and work.

Career Path at Skechers

Skechers is committed to providing opportunities for career growth and development. As a Retail Store Manager, you can advance your career through various paths, including:

• Multi-Store Manager: Oversee multiple Skechers store locations, managing a larger team and driving regional sales performance.
• District Manager: Manage a district of Skechers stores, providing leadership, guidance, and support to store managers.
• Regional Manager: Oversee a region of Skechers stores, responsible for overall sales performance, operational efficiency, and employee development.
• Corporate Roles: Transition to corporate roles in areas such as retail operations, visual merchandising, training, or human resources.

Salary & Benefits

The estimated salary range for a Retail Store Manager at Skechers in Natick, Massachusetts, is $55,000 to $75,000 per year. Skechers also offers a comprehensive benefits package, including:

• Generous discounts on Skechers footwear, apparel, and accessories.
• Potential for performance-based bonuses.
• Medical, dental, and vision insurance.
• Paid time off (PTO) and holidays.
• 401(k) retirement plan with company match.
• Employee assistance program (EAP).
• Life insurance.
• Disability insurance.

Skechers Culture

At Skechers, we foster a culture of innovation, collaboration, and customer focus. We are passionate about providing comfortable and stylish footwear and apparel to our customers. We value teamwork, creativity, and a commitment to excellence. Skechers is a place where you can grow your career, develop your skills, and make a difference in the lives of our customers.

How to Apply

If you are a dynamic and experienced retail leader with a passion for customer service and a desire to grow your career with a leading global brand, we encourage you to apply for the Retail Store Manager position at Skechers in Natick, Massachusetts. To apply, please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What is the typical work schedule for a Retail Store Manager?
   The work schedule can vary depending on the needs of the store, but typically includes a mix of day, evening, and weekend shifts.
2. What are the key performance indicators (KPIs) for a Retail Store Manager?
   Key KPIs include sales goals, customer satisfaction scores, employee retention rates, and inventory management metrics.
3. What training is provided for new Retail Store Managers?
   Skechers provides comprehensive training programs for new Store Managers, covering topics such as sales management, customer service, employee development, and store operations.
4. What opportunities are there for career advancement at Skechers?
   Skechers offers various career paths for Retail Store Managers, including Multi-Store Manager, District Manager, Regional Manager, and corporate roles.
5. What is the dress code for Retail Store Managers?
   The dress code is business casual, with a focus on professional appearance and comfort.
6. What is the company's policy on employee discounts?
   Skechers offers generous employee discounts on footwear, apparel, and accessories.
7. How does Skechers support employee development?
   Skechers provides ongoing training and development opportunities, including workshops, online courses, and mentorship programs.
8. What is the company's approach to diversity and inclusion?
   Skechers is committed to creating a diverse and inclusive work environment, where all employees feel valued and respected.
9. What is the company's policy on work-life balance?
   Skechers strives to provide a supportive work environment that allows employees to balance their work and personal lives.
10. How does Skechers give back to the community?
    Skechers supports various charitable organizations and community initiatives through donations, volunteer efforts, and partnerships.