Skechers Retail Key Holder - Glen Mills, PA

Role Overview

As a Key Holder, also known as a Floor Leader, at Skechers in Glen Mills, Pennsylvania, you are a vital part of the retail leadership team. This entry-level management role involves contributing to daily store operations, mentoring team members, and ensuring exceptional customer service. You'll be responsible for overseeing store activities, supporting sales goals, and maintaining a premium shopping environment. This position provides a platform for those looking to advance their retail management career, refine their key holding skills, or grow into a retail management role within the Skechers global brand. Skechers, headquartered in Southern California, is the Comfort Technology Company® and has been helping men, women, and kids look and feel good for over 30 years. Comfort innovation is at the heart of their stylish, high-quality products.

A Day in the Life

Your day as a Key Holder at Skechers will be dynamic and varied. You might start by opening the store, ensuring all displays are visually appealing, and preparing the cash registers. Throughout the day, you'll interact with customers, providing expert advice on Skechers products and helping them find the perfect fit. You will supervise and guide your team, ensuring they deliver exceptional customer service. You'll also oversee stock and inventory, restock products, and maintain store cleanliness. Problem-solving will be a key part of your day, addressing in-store challenges to ensure a smooth shopping experience. Closing duties may include securing the store, reconciling cash drawers, and preparing for the next day.

Why Glen Mills, PA?

Glen Mills, Pennsylvania, offers a blend of suburban charm and convenient access to major metropolitan areas. Located in Delaware County, it provides a family-friendly environment with excellent schools and numerous recreational opportunities. The area boasts a strong retail presence, making it an ideal location for a Skechers store. Glen Mills offers a supportive community and a high quality of life, attracting both employees and customers to the Skechers store.

Career Path

Starting as a Key Holder at Skechers can lead to significant career advancement opportunities. With dedication and proven performance, you can move into roles such as Assistant Store Manager, Store Manager, or even District Manager. Skechers is committed to promoting from within and provides ongoing training and development to help employees reach their full potential. The global brand recognition of Skechers also opens doors to opportunities in other departments and locations, both domestically and internationally.

Salary & Benefits

The starting rate for this position is $16.39 per hour, with an hourly range of $16.39-$17.39. In addition to competitive pay with regular increases, Skechers offers generous discounts on footwear, apparel, and accessories, including exclusive Friends and Family discounts. Flexible schedules support work-life balance, and on-the-job training strengthens skills in retail leadership, customer service management, and store operations. Additional benefits include health insurance, paid time off, a 401(k) retirement plan, and employee assistance programs.

Skechers Culture

Skechers fosters a positive, inclusive, and fun work environment. The company values teamwork, innovation, and a customer-centric approach. Employees are encouraged to share ideas, take initiative, and contribute to the overall success of the store. Skechers is committed to diversity and inclusion, creating a workplace where everyone feels valued and respected. The company also supports community involvement and encourages employees to participate in volunteer activities.

How to Apply

Interested candidates can apply for the Key Holder position at the Skechers store in Glen Mills, PA, through the Skechers careers website. The online application process requires submitting a resume and cover letter highlighting relevant experience and qualifications. Candidates who meet the initial screening criteria will be contacted for an interview. The interview process may include a phone screening, an in-person interview with the store manager, and a final interview with the district manager. Prepare to discuss your customer service experience, leadership skills, and understanding of retail operations.

Frequently Asked Questions (FAQ)

1. What is the primary role of a Key Holder at Skechers?

   The primary role of a Key Holder is to support the store manager in overseeing daily operations, mentoring team members, and ensuring exceptional customer service.

2. What qualifications are needed for this position?

   A high school diploma or equivalent is preferred, along with previous experience as a Key Holder or in a similar retail role. Strong problem-solving and organizational skills are also required.

3. What are the key responsibilities of a Key Holder?

   Key responsibilities include providing expert advice to customers, supervising daily operations, mentoring team members, and contributing to sales goals.

4. What benefits does Skechers offer to its employees?

   Skechers offers competitive pay, generous discounts, flexible schedules, on-the-job training, career advancement opportunities, health insurance, paid time off, and a 401(k) retirement plan.

5. What is the career path for a Key Holder at Skechers?

   A Key Holder can advance to roles such as Assistant Store Manager, Store Manager, or District Manager with dedication and proven performance.

6. How does Skechers support work-life balance?

   Skechers offers flexible schedules to help employees balance their work and personal lives.

7. What is the Skechers company culture like?

   Skechers fosters a positive, inclusive, and fun work environment with a focus on teamwork, innovation, and customer service.

8. How can I apply for the Key Holder position at Skechers?

   Interested candidates can apply through the Skechers careers website by submitting a resume and cover letter.

9. What should I expect during the interview process?

   The interview process may include a phone screening, an in-person interview with the store manager, and a final interview with the district manager.

10. What opportunities for training and development are available?

    Skechers provides on-the-job training in retail leadership, customer service management, and store operations, as well as ongoing development opportunities.