Retail Key Holder at Skechers - Calgary, Alberta

Role Overview

Skechers is seeking a dynamic and customer-focused Retail Key Holder to join our team in Calgary, Alberta. As a Key Holder, also known as a Floor Leader, you will play a crucial role in supporting store operations, mentoring team members, and delivering exceptional customer service. This entry-level management position offers a fantastic opportunity to develop your retail leadership skills and advance your career within the Skechers global brand.

In this role, you will supervise daily operations, ensure security protocols are followed, and maintain excellent operational standards. You'll be responsible for engaging with customers, providing expert advice on Skechers products, and ensuring every shopper has a positive and memorable experience. Your ability to supervise, lead, and support a team is vital in achieving sales goals and maintaining a premium shopping environment.

A Day in the Life

Your day as a Retail Key Holder at Skechers will be varied and engaging. Here’s a glimpse of what you can expect:

• Opening/Closing the Store: You'll be responsible for opening and closing the store, ensuring all security protocols are followed and the store is ready for business.
• Customer Engagement: Spend time on the sales floor, interacting with customers, assessing their needs, and providing expert product knowledge.
• Team Leadership: Mentor and support team members, providing guidance and training on customer service, sales techniques, and operational procedures.
• Sales and Goal Achievement: Implement effective selling techniques and promote key Skechers products to drive sales and meet store targets.
• Store Operations: Execute merchandising plans, restock products, maintain store cleanliness, and ensure visual merchandising standards are met.
• Problem Solving: Address and resolve customer complaints or operational issues promptly and efficiently.
• Administrative Tasks: Assist with inventory counts, process transactions, and ensure compliance with company policies.

Why Calgary, Alberta?

Calgary, Alberta, is a vibrant city known for its thriving economy, stunning natural landscapes, and welcoming community. Here are a few reasons why working in Calgary is a great opportunity:

• Economic Hub: Calgary is a major economic center in Canada, offering diverse career opportunities and a high quality of life.
• Outdoor Recreation: Located near the Rocky Mountains, Calgary provides easy access to outdoor activities such as hiking, skiing, and camping.
• Cultural Scene: The city boasts a rich cultural scene with numerous festivals, museums, and entertainment venues.
• Quality of Life: Calgary offers a high standard of living with affordable housing, excellent schools, and a safe environment.
• Community: The city is known for its friendly and welcoming community, making it easy to feel at home.

Career Path

Skechers is committed to providing opportunities for career growth and advancement. Starting as a Retail Key Holder can lead to various career paths within the company:

• Assistant Store Manager: With experience and proven leadership skills, you can advance to an Assistant Store Manager role, taking on more responsibility in overseeing store operations and team management.
• Store Manager: As a Store Manager, you will be responsible for the overall performance of the store, including sales, customer service, and employee management.
• District Manager: With strong leadership and business acumen, you can progress to a District Manager role, overseeing multiple store locations and driving regional performance.
• Corporate Roles: Skechers also offers opportunities in various corporate departments, such as merchandising, marketing, and human resources.

Salary & Benefits

Skechers offers a competitive compensation package for the Retail Key Holder position in Calgary, Alberta. The estimated annual salary range for this role is $38,000 to $48,000 CAD, depending on experience and qualifications. In addition to competitive pay, Skechers provides a comprehensive benefits package, including:

• Competitive Pay with Regular Increases: Skechers values its employees and offers competitive wages with opportunities for regular increases based on performance.
• Generous Employee Discounts: Enjoy significant discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family discounts.
• Flexible Schedules: Skechers understands the importance of work-life balance and offers flexible scheduling options to accommodate your needs.
• On-the-Job Training: Receive comprehensive training to enhance your skills in retail leadership, customer service, and store operations.
• Career Advancement Opportunities: Skechers is committed to promoting from within and offers numerous opportunities for career advancement in retail management.
• Health Insurance: Access to comprehensive health insurance plans, including medical, dental, and vision coverage.
• Paid Time Off: Enjoy paid time off for vacation, sick leave, and holidays.
• Retirement Plan: Participate in a 401(k) retirement plan with a company match to help you save for your future.
• Employee Assistance Program (EAP): Access confidential counseling and support services through the Employee Assistance Program.
• Life Insurance: Company-provided life insurance to protect your family's financial future.

Skechers Culture

Skechers fosters a casual and creative atmosphere where innovation and collaboration are encouraged. For over 30 years, Skechers has been renowned for its lifestyle, performance, accessories, and apparel collections, celebrated for style, quality, innovation, and comfort. We prioritize customer service and value an entrepreneurial mindset. Our fast-paced workplace offers endless opportunities to learn, grow, and succeed.

How to Apply

If you are passionate about retail, customer service, and the Skechers brand, we encourage you to apply for the Retail Key Holder position in Calgary, Alberta. To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills, and explain why you are interested in joining the Skechers team.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Retail Key Holder?

   Retail Key Holders supervise daily operations, mentor team members, deliver excellent customer service, and contribute to achieving sales targets.

2. What qualifications are required for this role?

   A high school diploma or equivalent, previous retail experience preferred, and excellent customer service skills are required.

3. What is the salary range for this position?

   The estimated annual salary range for the Retail Key Holder position in Calgary, Alberta, is $38,000 to $48,000 CAD.

4. What benefits does Skechers offer?

   Skechers offers competitive pay, generous employee discounts, flexible schedules, on-the-job training, and opportunities for career advancement, as well as health insurance, paid time off, and a retirement plan.

5. What is the work environment like at Skechers?

   Skechers fosters a casual and creative atmosphere where innovation and collaboration are encouraged.

6. What are the opportunities for career advancement at Skechers?

   Skechers offers opportunities to advance to roles such as Assistant Store Manager, Store Manager, District Manager, and positions in corporate departments.

7. Is previous retail experience required?

   Previous retail experience is preferred but not always required. We value a positive attitude, strong work ethic, and excellent customer service skills.

8. What kind of training will I receive?

   You will receive on-the-job training to enhance your skills in retail leadership, customer service, and store operations.

9. What is the dress code for this position?

   Skechers provides a comfortable and casual dress code, which typically includes Skechers footwear and branded apparel.

10. How do I apply for this position?

    To apply, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience and skills.