Retail Key Holder - Skechers, Columbia, MD

Role Overview

The Retail Key Holder, also known as a Floor Leader, plays a crucial role at Skechers, contributing to store operations and guiding the team to deliver exceptional customer service. This entry-level management position involves overseeing daily operations, supporting sales targets, and maintaining a premium shopping environment. The ideal candidate is passionate about retail, customer service, and team leadership.

A Day in the Life of a Retail Key Holder

A typical day for a Retail Key Holder at Skechers might include:

• Opening or Closing the Store: Ensuring all procedures are followed for security and operational readiness.
• Customer Engagement: Interacting with customers, providing expert advice, and ensuring a positive shopping experience.
• Team Leadership: Mentoring team members, delegating tasks, and providing support.
• Sales Floor Management: Ensuring the sales floor is organized, visually appealing, and fully stocked.
• Inventory Management: Overseeing stock levels, processing shipments, and managing inventory routines.
• Problem Solving: Addressing customer concerns, resolving operational issues, and ensuring smooth store operations.
• Sales Goal Achievement: Implementing sales strategies, promoting key products, and driving sales.

Why Columbia, MD?

Columbia, Maryland, is a vibrant and diverse city known for its strong economy, excellent schools, and high quality of life. Located between Baltimore and Washington, D.C., Columbia offers a blend of urban amenities and suburban charm. The city boasts a thriving retail sector, making it an ideal location for a Skechers store. Working in Columbia provides opportunities to engage with a diverse customer base and be part of a dynamic community.

Career Path for a Retail Key Holder

The Retail Key Holder position at Skechers is an excellent starting point for a career in retail management. Potential career paths include:

• Assistant Store Manager: Assisting the Store Manager in overseeing all aspects of store operations.
• Store Manager: Managing all aspects of a Skechers store, including sales, operations, and personnel.
• District Manager: Overseeing multiple Skechers stores within a geographic region.
• Training and Development: Developing and delivering training programs for Skechers employees.
• Visual Merchandising: Creating and implementing visual merchandising strategies for Skechers stores.

Salary and Benefits

The starting compensation rate for the Retail Key Holder position in Columbia, MD, is $18.58 per hour, with an hourly range of $18.58-$19.71. In addition to competitive pay, Skechers offers a comprehensive benefits package, including:

• Competitive pay with regular increases
• Generous discounts on Skechers footwear, apparel, and accessories
• Exclusive Friends and Family discounts
• Flexible schedules
• On-the-job training
• Career advancement opportunities
• Health, dental, and vision insurance
• Paid time off
• 401(k) retirement plan

Skechers Culture

Skechers is known as the Comfort Technology Company®, and this extends to its company culture. Skechers fosters a collaborative, inclusive, and fun work environment. Employees are encouraged to grow, innovate, and make a difference. Skechers values teamwork, customer service, and a commitment to excellence. The company also emphasizes giving back to the community through various charitable initiatives.

How to Apply

To apply for the Retail Key Holder position at Skechers in Columbia, MD, visit the Skechers careers website. Create an account, complete the online application, and upload your resume and cover letter. Be sure to highlight your retail experience, customer service skills, and leadership abilities. Qualified candidates will be contacted for an interview.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Retail Key Holder? The Retail Key Holder is responsible for customer service, team leadership, sales, store operations, and problem-solving.
2. What qualifications are required for this position? A high school diploma or equivalent is preferred but not required. Strong customer service, communication, and problem-solving skills are essential.
3. What is the starting pay for a Retail Key Holder in Columbia, MD? The starting rate is $18.58 per hour.
4. What benefits does Skechers offer? Skechers offers competitive pay, generous discounts, flexible schedules, on-the-job training, and career advancement opportunities.
5. What is the work environment like at Skechers? Skechers fosters a collaborative, inclusive, and fun work environment.
6. What is the career path for a Retail Key Holder? Potential career paths include Assistant Store Manager, Store Manager, and District Manager.
7. How do I apply for this position? Visit the Skechers careers website to apply online.
8. What should I include in my resume and cover letter? Highlight your retail experience, customer service skills, and leadership abilities.
9. What is the interview process like? The interview process may include a phone screening, an in-person interview, and a background check.
10. What is Skechers' approach to diversity and inclusion? Skechers is committed to creating a diverse and inclusive workplace where everyone feels valued and respected.