Retail Key Holder at Skechers: Coquitlam, BC

Role Overview

As a Retail Key Holder, also known as a “Floor Leader,” at Skechers in Coquitlam, British Columbia, you play a crucial role in the daily operations and success of the store. This entry-level management position offers a fantastic opportunity to contribute to a globally recognized brand while honing your leadership and customer service skills. Your primary responsibility will be to support the Store Manager and Assistant Store Manager in ensuring the store runs smoothly, providing exceptional customer service, and achieving sales targets. You will be a key point of contact for both customers and team members, acting as a mentor and role model. This role requires a proactive individual with excellent communication and problem-solving skills. You should be comfortable taking initiative, delegating tasks, and ensuring that all store operations are executed efficiently and effectively. This is a great stepping-stone for individuals looking to advance their career in retail management with a leading company like Skechers.

A Day in the Life

Here's a glimpse into what a typical day might look like as a Retail Key Holder at Skechers: * **Opening/Closing Procedures:** You might be responsible for opening or closing the store, ensuring all security protocols are followed, and the store is prepared for the day's business or secured at the end of the night. * **Customer Engagement:** You'll spend a significant portion of your day interacting with customers, providing expert advice on Skechers products, helping them find the perfect fit, and ensuring they have a positive shopping experience. * **Team Leadership:** You'll supervise and guide team members, providing support and coaching to help them improve their customer service and sales skills. * **Sales Floor Management:** You'll monitor the sales floor, ensuring it is clean, organized, and well-stocked. You'll also implement merchandising plans to maximize sales and create an appealing shopping environment. * **Inventory Management:** You'll assist with inventory control, including receiving shipments, restocking shelves, and conducting inventory counts. * **Problem Solving:** You'll address customer complaints and resolve any issues that arise, ensuring customer satisfaction. * **Sales Goal Achievement:** You'll actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products. * **Administrative Tasks:** You may also be responsible for some administrative tasks, such as processing transactions, handling cash, and preparing reports.

Why Coquitlam, British Columbia?

Coquitlam is a vibrant and growing city in the Metro Vancouver area, offering a fantastic quality of life. Working as a Retail Key Holder in Coquitlam provides the opportunity to be part of a thriving community with diverse shopping options and a strong retail sector. Coquitlam offers a balanced lifestyle with access to both urban amenities and outdoor recreation. The city boasts beautiful parks, hiking trails, and scenic waterfronts, providing ample opportunities for outdoor activities. Moreover, Coquitlam's proximity to Vancouver allows you to easily access all the cultural and entertainment offerings of a major metropolitan city while enjoying a more relaxed suburban atmosphere.

Career Path at Skechers

Skechers is committed to providing opportunities for career growth and advancement. The Retail Key Holder position serves as an excellent stepping-stone to other roles within the company. Potential career paths for a Retail Key Holder include: * **Assistant Store Manager:** This role involves assisting the Store Manager in overseeing all aspects of store operations, including sales, customer service, and team management. * **Store Manager:** As a Store Manager, you'll be responsible for the overall success of the store, including achieving sales targets, managing the team, and ensuring customer satisfaction. * **District Manager:** This role involves overseeing the operations of multiple Skechers stores within a specific geographic area. * **Corporate Roles:** Skechers also offers opportunities to transition into corporate roles in areas such as merchandising, marketing, and human resources. Skechers provides ongoing training and development programs to help employees enhance their skills and advance their careers.

Salary and Benefits

The starting rate for the Retail Key Holder position in Coquitlam is $19.83 per hour, with regular increases based on performance and experience. While this translates to approximately $35,000 to $45,000 annually, the salary can fluctuate depending on factors such as experience, and performance. In addition to competitive pay, Skechers offers a comprehensive benefits package, including: * **Generous discounts on Skechers footwear, apparel, and accessories:** Enjoy substantial discounts on your favorite Skechers products, including exclusive Friends and Family discounts. * **Flexible schedules:** Skechers understands the importance of work-life balance and offers flexible schedules to accommodate your needs. * **On-the-job training:** Develop your skills in retail leadership, customer service, and store operations through on-the-job training programs. * **Opportunities for career advancement:** Take advantage of opportunities to grow your career within a global brand like Skechers. * **Comprehensive health insurance:** Access medical, dental, and vision coverage to protect your health and well-being. * **Paid time off:** Enjoy paid vacation, sick leave, and holidays to relax and recharge. * **Employee assistance program (EAP):** Receive confidential counseling and support services to help you manage personal and professional challenges. * **401(k) retirement plan:** Save for your future with a 401(k) plan that includes a company match.

Skechers Culture

Skechers is known for its positive and supportive work environment. The company values its employees and is committed to creating a culture of respect, teamwork, and fun. Skechers encourages employees to be creative, innovative, and passionate about their work. The company also emphasizes the importance of giving back to the community through various charitable initiatives. Working at Skechers means being part of a global family that is dedicated to providing comfortable and stylish footwear and apparel to people around the world.

How to Apply

If you are interested in joining the Skechers team as a Retail Key Holder in Coquitlam, British Columbia, please submit your application online through the Skechers career website. Be sure to include a resume and cover letter highlighting your relevant experience and skills. In your cover letter, explain why you are interested in working at Skechers and what you can bring to the team. ## Frequently Asked Questions (FAQ) Here are some frequently asked questions about the Retail Key Holder position at Skechers: **Q1: What are the key responsibilities of a Retail Key Holder?** A1: Key responsibilities include customer service, supervising daily operations, mentoring team members, achieving sales targets, and maintaining store cleanliness. **Q2: What qualifications are required for this role?** A2: A high school diploma or equivalent is preferred, along with previous retail experience and the ability to work flexible hours. **Q3: What are the opportunities for career advancement at Skechers?** A3: Skechers offers opportunities to advance to roles such as Assistant Store Manager, Store Manager, District Manager, and corporate positions. **Q4: What is the starting salary for a Retail Key Holder?** A4: The starting rate is $19.83 per hour, with regular increases based on performance and experience. **Q5: What benefits does Skechers offer?** A5: Benefits include generous discounts on Skechers products, flexible schedules, on-the-job training, health insurance, paid time off, and a 401(k) plan. **Q6: What is the work environment like at Skechers?** A6: Skechers has a positive and supportive work environment that values teamwork, respect, and fun. **Q7: What skills are important for success in this role?** A7: Important skills include customer service, communication, problem-solving, and leadership. **Q8: Does Skechers provide training for Retail Key Holders?** A8: Yes, Skechers provides on-the-job training to help employees develop their skills in retail leadership and customer service. **Q9: What is the application process for this position?** A9: Submit your application online through the Skechers career website, including a resume and cover letter. **Q10: What is the dress code for Retail Key Holders?** A10: Skechers provides a comfortable and stylish uniform for Retail Key Holders, including Skechers footwear.