Retail Key Holder at Skechers: A Career in Comfort and Style

Skechers, the Comfort Technology Company®, is seeking a dynamic and enthusiastic Retail Key Holder to join our team in Downey, California. As a Key Holder, also known as a “Floor Leader,” you'll play a vital role in driving store operations, mentoring your team, and delivering exceptional customer service. This entry-level management position offers a fantastic opportunity to grow your retail career within a globally recognized brand.

Role Overview

The Retail Key Holder is a critical role in ensuring the smooth and efficient operation of a Skechers retail store. You'll be responsible for overseeing daily activities, supporting sales goals, and maintaining the store's premium shopping environment. You will serve as a leader on the sales floor, guiding associates, resolving customer issues, and ensuring all policies and procedures are followed. You will work closely with the store manager and assistant store manager to achieve store objectives.

Key Responsibilities

* **Customer Service Management:** Providing expert advice on Skechers products, ensuring customers find the perfect fit and have a positive shopping experience. * **Retail Leadership:** Supervising daily operations, including opening and closing procedures, and ensuring security protocols are followed. * **Team Leadership:** Mentoring and supporting team members to enhance their customer service, sales, and operational skills. * **Sales and Goals:** Actively contributing to achieving store and individual sales targets. * **Store Operations:** Executing merchandising plans, restocking products, and maintaining store cleanliness. * **Retail Supervisor Duties:** Overseeing stock and inventory routines, and collaborating with store management to address operational needs. * **Problem Solving:** Identifying and resolving in-store challenges to ensure a smooth shopping experience.

A Day in the Life of a Skechers Retail Key Holder

Your day as a Skechers Retail Key Holder will be dynamic and engaging. You will start by reviewing the daily sales goals and prioritizing tasks. You will then coordinate with the team to ensure all areas of the store are properly stocked and presentable. Throughout the day, you will interact with customers, providing assistance and product knowledge. You will also be responsible for handling customer complaints and resolving issues. In addition, you will oversee cash handling procedures and ensure accuracy. You will work closely with the team to maintain a positive and productive work environment.

Why Downey, California?

Downey, California, is a vibrant city with a strong sense of community and a thriving retail environment. Located in Los Angeles County, Downey offers a diverse population, a rich history, and a convenient location with easy access to major freeways and attractions. Downey is a great place to live and work, with excellent schools, parks, and recreational opportunities.

Career Path at Skechers

Skechers is committed to providing opportunities for career growth and development. As a Retail Key Holder, you'll have the chance to refine your skills and advance within the company. Potential career paths include: * **Assistant Store Manager:** Assisting the store manager in overseeing all aspects of store operations. * **Store Manager:** Leading and managing all aspects of a Skechers retail store. * **District Manager:** Overseeing the operations of multiple Skechers stores within a specific geographic area. * **Corporate Roles:** Opportunities in areas such as merchandising, marketing, and human resources.

Salary and Benefits

Skechers offers a competitive compensation package that includes: * **Competitive Pay:** With regular increases. * **Employee Discount:** Generous discounts on Skechers footwear, apparel, and accessories. * **Flexible Schedules:** To support work-life balance. * **On-the-Job Training:** To strengthen skills in retail leadership, customer service management, and store operations. * **Career Advancement Opportunities:** Within a global brand like Skechers. * **Additional Benefits:** Including health insurance, paid time off, and a 401(k) plan.

Skechers Culture

Skechers is a company that values its employees and fosters a positive and inclusive work environment. We are committed to providing opportunities for growth and development, and we encourage our employees to reach their full potential. We believe in teamwork, collaboration, and open communication. At Skechers, you'll be part of a team that is passionate about comfort, style, and innovation.

How to Apply

If you're a motivated and enthusiastic individual with a passion for retail and customer service, we encourage you to apply for the Retail Key Holder position at Skechers in Downey, California. Please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

Frequently Asked Questions

**1. What are the essential functions of a Retail Key Holder?** The essential functions include customer service, retail leadership, team leadership, achieving sales goals, executing merchandising plans, overseeing inventory, and resolving in-store challenges. **2. What are the requirements for this position?** The requirements include a high school diploma or equivalent, ability to work a varied schedule, problem-solving skills, organizational skills, ability to foster a respectful environment, and comfortable mentoring team members. **3. What opportunities are there for career advancement?** Opportunities include Assistant Store Manager, Store Manager, District Manager, and corporate roles. **4. What benefits does Skechers offer?** Skechers offers competitive pay, employee discounts, flexible schedules, on-the-job training, career advancement opportunities, health insurance, paid time off, and a 401(k) plan. **5. What is the work environment like at Skechers?** The work environment is positive, inclusive, and focused on teamwork and collaboration. **6. What is the starting pay for a Retail Key Holder?** The starting pay is $19.12 per hour, with a pay range of $19.12 - $20.29 per hour. **7. Does Skechers offer flexible schedules?** Yes, Skechers offers flexible schedules to support work-life balance. **8. Is prior retail experience required for this role?** Prior retail experience is preferred but not required. **9. What kind of training will I receive as a Retail Key Holder?** You will receive on-the-job training to strengthen your skills in retail leadership, customer service management, and store operations. **10. How do I apply for this position?** You can apply for the position by submitting your resume and cover letter through our online application portal.