Retail Key Holder at Skechers - Massapequa, NY

Role Overview

Skechers, the Comfort Technology Company®, is seeking a dynamic and motivated Retail Key Holder to join our team in Massapequa, New York. As a Key Holder, also known as a Floor Leader, you will play a vital role in supporting store operations, mentoring team members, and delivering exceptional customer service. This entry-level management position offers an excellent opportunity to grow your retail career with a global brand.

In this role, you will oversee daily operations, support sales goals, and ensure the store maintains a premium shopping environment. You will be responsible for opening and closing the store, managing inventory, and training and coaching team members. Your leadership skills and dedication to customer satisfaction will be essential to your success.

A Day in the Life of a Retail Key Holder

Here’s a glimpse into what a typical day might look like as a Retail Key Holder at Skechers:

• Opening the Store: Arrive early to prepare the store for the day. This includes unlocking the doors, turning on the lights, setting up displays, and ensuring the store is clean and organized.
• Customer Engagement: Greet customers with a warm welcome and offer assistance. Provide expert advice on Skechers products, helping shoppers find the perfect fit and style.
• Team Leadership: Supervise and motivate team members, providing guidance and support to help them achieve their sales goals. Conduct regular team meetings to communicate updates and address any concerns.
• Sales and Operations: Actively contribute to achieving store sales targets by implementing effective selling techniques and promoting key Skechers products. Manage inventory levels, restock products, and process transactions accurately.
• Problem Solving: Handle customer inquiries and resolve complaints in a professional and efficient manner. Address any operational issues that arise, such as equipment malfunctions or security concerns.
• Closing the Store: Ensure all closing procedures are followed, including securing cash drawers, turning off lights, locking doors, and setting the alarm.

Why Massapequa, New York?

Massapequa, located on Long Island, New York, offers a vibrant community and a great place to live and work. Here are a few reasons why Massapequa is an attractive location:

• Strong Community: Massapequa is known for its close-knit community and friendly atmosphere.
• Excellent Schools: The town boasts highly-rated schools, making it an ideal place for families.
• Convenient Location: Massapequa offers easy access to New York City and other Long Island attractions.
• Recreational Activities: With beautiful parks, beaches, and recreational facilities, there are plenty of opportunities to enjoy the outdoors.
• Thriving Retail Environment: Massapequa is a hub for shopping and dining, offering a diverse range of retail opportunities.

Career Path at Skechers

Skechers is committed to providing opportunities for career growth and advancement. As a Retail Key Holder, you can progress to roles such as:

• Assistant Store Manager: Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and employee management.
• Store Manager: Manage all aspects of store operations, including sales, customer service, employee management, and inventory control.
• District Manager: Oversee the operations of multiple stores within a specific geographic area, ensuring consistent performance and adherence to company standards.
• Regional Manager: Manage the operations of multiple districts, providing strategic guidance and support to District Managers.

Salary and Benefits

Skechers offers a competitive compensation package that includes:

• Competitive Pay: Starting rate of $19.12 per hour, with an hourly range of $19.12 - $20.29.
• Regular Increases: Opportunities for pay increases based on performance and tenure.
• Generous Discounts: Significant discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family discounts.
• Flexible Schedules: Flexible scheduling options to support work-life balance.
• Training and Development: On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
• Career Advancement: Opportunities for career advancement within the Skechers global brand.
• Additional Benefits: Additional benefits and perks to be reviewed during the interview process.

Skechers Culture

Skechers is known for its positive and inclusive work environment. We value teamwork, innovation, and a commitment to customer satisfaction. Our employees are passionate about our brand and dedicated to providing exceptional service. At Skechers, you'll have the opportunity to work with a diverse group of talented individuals who are committed to helping you succeed.

How to Apply

If you're a motivated and enthusiastic individual with a passion for retail and customer service, we encourage you to apply for the Retail Key Holder position at Skechers in Massapequa, New York. To apply, please submit your resume and cover letter through our online application portal.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Retail Key Holder?

   The key responsibilities include supervising daily operations, mentoring team members, delivering exceptional customer service, and achieving sales goals.

2. What qualifications are required for this position?

   A high school diploma or equivalent, a minimum of 1 year of retail experience, and excellent customer service skills are required.

3. What opportunities for career advancement are available at Skechers?

   Opportunities for career advancement include Assistant Store Manager, Store Manager, District Manager, and Regional Manager.

4. What benefits does Skechers offer its employees?

   Skechers offers competitive pay, generous discounts, flexible schedules, training and development opportunities, and additional benefits such as medical, dental, and vision insurance.

5. What is the work environment like at Skechers?

   Skechers has a positive and inclusive work environment that values teamwork, innovation, and a commitment to customer satisfaction.

6. What is the starting pay for this position?

   The starting pay is $19.12 per hour, with an hourly range of $19.12 - $20.29.

7. What is the dress code for employees at Skechers?

   Employees are typically required to wear Skechers footwear and Skechers-branded apparel while working.

8. Are there opportunities for overtime?

   Overtime opportunities may be available depending on business needs and employee availability.

9. How does Skechers support work-life balance?

   Skechers offers flexible scheduling options to help employees balance their work and personal lives.

10. What is the interview process like for this position?

    The interview process typically includes an initial phone screening, followed by an in-person interview with the store manager and/or district manager.