Retail Key Holder at Skechers - Nashua, NH

Role Overview

Are you passionate about retail and customer service? Do you thrive in a leadership role and enjoy mentoring a team? If so, Skechers is looking for a Retail Key Holder to join our team in Nashua, New Hampshire. As a Key Holder, also known as a Floor Leader, you will play a vital role in ensuring smooth store operations, delivering exceptional customer service, and supporting the store's sales goals. This is an excellent opportunity to grow your career with a global brand and develop your skills in retail management.

A Day in the Life of a Retail Key Holder

Here’s a glimpse into your daily responsibilities:

• Opening and Closing: You'll be responsible for opening and closing the store, ensuring all security protocols are followed and the store is ready for business.
• Customer Engagement: You'll interact with customers, providing expert advice on Skechers products and ensuring they have a positive shopping experience. This involves understanding their needs, recommending the right products, and providing exceptional service.
• Team Leadership: You'll mentor and support team members, helping them develop their skills in customer service, sales, and store operations. This includes providing on-the-job training and coaching.
• Sales and Goal Achievement: You'll actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Store Operations: You'll execute merchandising plans, restock products, and maintain store cleanliness to create a pleasant shopping environment.
• Problem-Solving: You'll address customer complaints and resolve issues efficiently, ensuring customer satisfaction.
• Inventory Management: You'll monitor inventory levels, report discrepancies, and assist with inventory counts.

Why Nashua, New Hampshire?

Nashua, New Hampshire, is a vibrant city with a strong sense of community and a thriving retail environment. Located in southern New Hampshire, it offers a blend of urban amenities and natural beauty. Nashua boasts a diverse economy, excellent schools, and a high quality of life. Working in Nashua provides access to a supportive community and a dynamic retail market, making it an ideal location to grow your career with Skechers.

Career Path

The Retail Key Holder role is an excellent stepping stone to further career advancement within Skechers. You can progress to roles such as Assistant Store Manager, Store Manager, or even district-level positions. Skechers is committed to providing opportunities for growth and development, and we encourage our employees to pursue their career goals. Here are a few possible career paths:

• Assistant Store Manager: Support the Store Manager in overseeing all aspects of store operations, including sales, customer service, and employee management.
• Store Manager: Lead and manage all store operations, including sales, customer service, employee management, and inventory control.
• District Manager: Oversee multiple store locations, ensuring they meet sales targets and operational standards.
• Training and Development Specialist: Develop and deliver training programs to enhance the skills and knowledge of retail employees.

Salary and Benefits

Skechers offers a competitive compensation package, including:

• Starting Rate: $18.85 per hour.
• Competitive pay with regular increases: We recognize and reward your hard work.
• Generous discounts: Enjoy discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
• Flexible schedules: We support work-life balance.
• On-the-job training: Strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
• Career advancement: Opportunities for career advancement in Retail Management with a global brand like Skechers.

In addition to these benefits, Skechers also offers a comprehensive benefits package, including medical, dental, and vision insurance, paid time off, and a 401(k) retirement plan.

Skechers Culture

Skechers is a company that values its employees and fosters a positive and inclusive work environment. We are committed to diversity and inclusion and strive to create a workplace where everyone feels welcome and respected. At Skechers, you'll be part of a team that is passionate about our products and dedicated to providing exceptional customer service.

How to Apply

If you are interested in joining the Skechers team as a Retail Key Holder in Nashua, New Hampshire, we encourage you to apply online. Please submit your resume and a cover letter highlighting your relevant experience and skills.

Frequently Asked Questions (FAQ)

1. What are the key responsibilities of a Retail Key Holder?
   • The Key Holder is responsible for customer engagement, team leadership, sales and goal achievement, store operations, and problem-solving.
2. What qualifications are required for this role?
   • A high school diploma or equivalent is required. Prior retail and leadership experience is preferred.
3. What opportunities for career advancement are available at Skechers?
   • Skechers offers opportunities for advancement to roles such as Assistant Store Manager, Store Manager, and District Manager.
4. What is the starting pay for a Retail Key Holder?
   • The starting rate is $18.85 per hour.
5. What benefits does Skechers offer to its employees?
   • Skechers offers competitive pay, generous discounts, flexible schedules, on-the-job training, and opportunities for career advancement.
6. What is the work environment like at Skechers?
   • Skechers fosters a positive and inclusive work environment.
7. What is the dress code for a Retail Key Holder?
   • The dress code typically involves Skechers-branded apparel and comfortable shoes.
8. How many hours per week does a Retail Key Holder typically work?
   • The number of hours per week can vary, but it is typically full-time (30-40 hours).
9. Is there room to grow within the company?
   • Yes, Skechers offers many opportunities for career advancement.
10. What is the interview process like?
    • The interview process typically involves an initial phone screening, followed by an in-person interview with the store manager.