Retail Key Holder at Skechers: Ontario, California

Role Overview

As a Retail Key Holder at Skechers in Ontario, California, you'll be a vital part of our store leadership team. This entry-level management role, often referred to as a "Floor Leader," will see you contributing to the overall store operations while mentoring and guiding your team to deliver exceptional customer service. You'll play a key role in maintaining a premium shopping environment, ensuring our customers have a fantastic experience every time they visit. This role is perfect for someone looking to advance their retail management career, refine their key holder skills, or grow into a more senior retail management position within the Skechers global brand.

A Day in the Life

Your day as a Retail Key Holder will be dynamic and varied. Here's a glimpse of what you can expect: * **Opening/Closing the Store:** You'll be responsible for opening and closing the store, ensuring all security protocols are followed and the store is ready for business or secured at the end of the day. * **Customer Engagement:** You'll be the first point of contact for many customers, offering expert advice on Skechers products, helping them find the perfect fit, and ensuring they have a memorable shopping experience. * **Team Leadership:** You'll provide guidance and support to your team members, helping them develop their customer service and sales skills. You'll also delegate tasks and responsibilities effectively. * **Store Operations:** You'll oversee various store operations, including merchandising, restocking, and maintaining store cleanliness and organization. * **Sales and Goal Achievement:** You'll actively contribute to achieving store sales targets by implementing effective selling techniques and promoting key Skechers products. * **Problem-Solving:** You'll handle customer complaints and resolve issues professionally and efficiently.

Why Ontario, California?

Ontario, California, is a thriving city in Southern California's Inland Empire. With a diverse population and a strong economy, Ontario offers a great quality of life and numerous opportunities for personal and professional growth. The city is home to a variety of attractions, including the Ontario Mills shopping mall, the Citizens Business Bank Arena, and the Ontario Museum of History and Art. Working at Skechers in Ontario places you in a vibrant and growing community with easy access to major metropolitan areas like Los Angeles. ## Career Path Skechers is committed to fostering the growth and development of its employees. As a Retail Key Holder, you'll have ample opportunities to advance your career within the company. Here's a possible career path: 1. **Retail Key Holder:** Master the fundamentals of store operations, customer service, and team leadership. 2. **Assistant Store Manager:** Take on increased responsibilities, including managing store performance and assisting the Store Manager with overall store operations. 3. **Store Manager:** Lead and manage all aspects of store operations, including sales, customer service, team management, and inventory control. 4. **District Manager:** Oversee multiple stores within a geographic area, providing guidance and support to Store Managers and ensuring consistent execution of company strategies. ## Salary & Benefits The hourly range for this position is $19.67-$20.87. Skechers offers a comprehensive benefits package, including: * Competitive pay with regular increases. * Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!). * Flexible schedules to support work-life balance. * On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations. * Opportunities for career advancement in Retail Management with a global brand like Skechers. * Comprehensive health insurance (medical, dental, and vision). * Paid time off (PTO) for vacation, sick leave, and holidays. * 401(k) retirement plan with company match. * Employee assistance program (EAP). * Life insurance and disability benefits. * Wellness programs. * Opportunities for professional development and training. ## Skechers Culture Skechers is known for its positive and inclusive work environment. We value teamwork, innovation, and a commitment to excellence. We believe in empowering our employees to reach their full potential and providing them with the resources and support they need to succeed. At Skechers, you'll be part of a global family that is passionate about footwear, fashion, and customer satisfaction. ## How to Apply If you're a motivated and enthusiastic individual with a passion for retail and a desire to grow your career, we encourage you to apply for the Retail Key Holder position at Skechers in Ontario, California. To apply, please submit your resume and cover letter through our online application portal. We look forward to hearing from you! ## FAQ **1. What are the key responsibilities of a Retail Key Holder?** The Retail Key Holder is responsible for supervising daily store operations, providing excellent customer service, leading and mentoring team members, and contributing to sales goals. **2. What qualifications are required for this position?** A high school diploma or equivalent and 1-2 years of retail experience in a leadership role are typically required. **3. What is the career path for a Retail Key Holder at Skechers?** The career path can lead to positions such as Assistant Store Manager, Store Manager, and District Manager. **4. What benefits does Skechers offer its employees?** Skechers offers a comprehensive benefits package, including competitive pay, generous discounts, flexible schedules, health insurance, paid time off, and a 401(k) plan. **5. What is the work environment like at Skechers?** Skechers is known for its positive and inclusive work environment that values teamwork, innovation, and a commitment to excellence. **6. What kind of training will I receive as a Retail Key Holder?** You'll receive on-the-job training to strengthen your skills in retail leadership, customer service management, and store operations. **7. What opportunities are there for career advancement at Skechers?** Skechers offers numerous opportunities for career advancement, both within the store and at the corporate level. **8. What is the dress code for Retail Key Holders?** The dress code is typically business casual and may require wearing Skechers footwear. **9. How does Skechers support work-life balance?** Skechers offers flexible schedules to support work-life balance. **10. What is Skechers' commitment to diversity and inclusion?** Skechers is committed to creating a diverse and inclusive workplace where all employees feel valued and respected.