Retail Key Holder at Skechers: Richmond, BC

Role Overview

As a Retail Key Holder, also known as a Floor Leader, at Skechers in Richmond, BC, you will play a vital role in our retail operations. This entry-level management position involves contributing to the overall success of the store by providing exceptional customer service, mentoring team members, and overseeing daily operations. This role is perfect for individuals looking to advance their retail careers, hone their leadership skills, and grow within the globally recognized Skechers brand.

A Day in the Life

Your day will be dynamic and multifaceted, encompassing various responsibilities:

• Customer Engagement: Engage with customers to understand their needs and provide expert advice on Skechers products, ensuring a positive shopping experience.
• Operational Supervision: Supervise daily store operations, including opening and closing procedures, maintaining security protocols, and ensuring operational standards.
• Team Leadership: Mentor and support team members, fostering their growth in customer service, sales, and daily operations.
• Sales Contribution: Actively contribute to achieving store and individual sales targets by implementing effective selling techniques and promoting key Skechers products.
• Visual Merchandising: Execute merchandising plans, restock products, and maintain store cleanliness to enhance the shopping environment.
• Inventory Management: Oversee stock and inventory routines, collaborating with store management to address operational needs.
• Problem Solving: Proactively identify and resolve in-store challenges to ensure a smooth shopping experience for customers and team members.

Why Richmond, BC?

Richmond, BC, is a vibrant and diverse city known for its rich cultural heritage, beautiful parks, and thriving economy. Working at Skechers in Richmond offers the opportunity to be part of a dynamic community while enjoying the many benefits the city has to offer:

• Cultural Diversity: Richmond boasts a rich cultural tapestry, offering exposure to diverse traditions and experiences.
• Scenic Beauty: With its stunning waterfronts and lush green spaces, Richmond provides ample opportunities for outdoor activities and relaxation.
• Economic Hub: As a major economic center, Richmond offers career stability and growth potential.
• Excellent Amenities: Enjoy access to top-notch restaurants, shopping centers, and recreational facilities.

Career Path

This Retail Key Holder position serves as a stepping stone to a rewarding career within Skechers. With dedication and strong performance, you can advance to roles such as:

• Assistant Store Manager: Assist the Store Manager in overseeing all aspects of store operations.
• Store Manager: Lead and manage the entire store team, driving sales and ensuring customer satisfaction.
• District Manager: Oversee multiple store locations, providing guidance and support to store managers.
• Regional Manager: Manage a larger geographic area, implementing company strategies and driving overall performance.

Salary and Benefits

Skechers offers a competitive compensation package that includes:

• Starting Rate: $20.76 per hour (as stated in the job description)
• Regular Increases: Competitive pay with regular opportunities for increases based on performance.
• Employee Discounts: Generous discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family discounts.
• Flexible Schedules: Flexible schedules to support work-life balance.
• On-the-Job Training: Comprehensive on-the-job training to strengthen skills in retail leadership, customer service management, and store operations.
• Career Advancement: Opportunities for career advancement in retail management within a global brand.
• Additional Benefits: Review the full benefits package during the interview process.

Skechers Culture

Skechers is committed to fostering a positive and inclusive work environment where employees feel valued, respected, and empowered. Our culture is built on:

• Teamwork: Collaboration and support among team members to achieve common goals.
• Customer Focus: A dedication to providing exceptional customer service and creating memorable shopping experiences.
• Innovation: Encouraging creativity and new ideas to drive continuous improvement.
• Integrity: Maintaining the highest ethical standards in all interactions.
• Growth: Providing opportunities for personal and professional development.

How to Apply

To apply for the Retail Key Holder position at Skechers in Richmond, BC, please submit your resume and cover letter through our online application portal. Be sure to highlight your relevant experience, skills, and passion for the Skechers brand.

Frequently Asked Questions (FAQ)

1. What is the starting pay for this position?
   The starting rate is $20.76 per hour.
2. What kind of discounts do employees receive?
   Employees receive generous discounts on Skechers footwear, apparel, and accessories, including exclusive Friends and Family discounts.
3. Are the schedules flexible?
   Yes, Skechers offers flexible schedules to support work-life balance.
4. What kind of training is provided?
   Skechers provides comprehensive on-the-job training to strengthen skills in retail leadership, customer service management, and store operations.
5. What are the opportunities for career advancement?
   There are numerous opportunities for career advancement in retail management within the Skechers global brand.
6. What is the work environment like?
   Skechers fosters a respectful, safe, and fun environment for all employees.
7. What skills are required for this role?
   Key skills include customer service, leadership, problem-solving, and communication.
8. What are the main responsibilities of a Key Holder?
   Responsibilities include customer service, supervising daily operations, mentoring team members, and achieving sales targets.
9. Is a high school diploma required?
   A high school diploma or equivalent is preferred but not required.
10. What should I wear to the interview?
    Business casual attire is recommended for the interview.