Retail Key Holder at Skechers in St. Cloud, MN

Role Overview

As a Retail Key Holder (Floor Leader) at Skechers in St. Cloud, Minnesota, you are an integral part of the store's leadership team. This role combines customer service excellence with operational responsibility, making it a dynamic and engaging position. You will support the Store Manager and Assistant Manager in driving sales, mentoring associates, and ensuring the store maintains its high standards. This entry-level management position offers a pathway to grow your retail career with a globally recognized brand.

A Day in the Life

Each day as a Key Holder will bring new opportunities and challenges. Here's a glimpse into what you might expect:

• Opening/Closing Duties: You may be responsible for opening or closing the store, ensuring all procedures are followed and the store is secure.
• Customer Engagement: Spending time on the sales floor, engaging with customers, offering personalized assistance, and sharing your knowledge of Skechers products.
• Team Mentoring: Guiding and supporting sales associates, providing feedback, and reinforcing best practices for customer service and sales techniques.
• Operational Tasks: Overseeing stock replenishment, visual merchandising, and ensuring the store is clean and well-organized.
• Problem Solving: Addressing customer concerns, resolving issues, and making decisions to ensure a positive shopping experience.
• Sales Goal Management: Motivating the team to achieve sales goals and monitoring performance throughout the day.

Why St. Cloud, MN?

St. Cloud is a vibrant city located in central Minnesota, offering a blend of urban amenities and natural beauty. Working at Skechers in St. Cloud provides the opportunity to be part of a thriving retail community. The city offers affordable living, access to outdoor recreation, and a friendly atmosphere, making it an attractive place to live and work. St. Cloud's central location also provides easy access to other major cities in Minnesota and the Midwest.

Career Path

The Retail Key Holder position is a stepping stone to further career growth within Skechers. With dedication and strong performance, you can advance to roles such as:

• Assistant Manager: Supporting the Store Manager in all aspects of store operations, including sales, customer service, and employee management.
• Store Manager: Leading and managing all aspects of the store, driving sales, and ensuring customer satisfaction.
• District Manager: Overseeing multiple Skechers locations, providing guidance and support to Store Managers, and driving overall district performance.

Salary & Benefits

The starting hourly rate for this position is $17.48, with an hourly range of $17.48-$18.10. Skechers also offers a comprehensive benefits package, including:

• Competitive pay with regular increases.
• Generous discounts on Skechers footwear, apparel, and accessories (including exclusive Friends and Family discounts!).
• Flexible schedules to support work-life balance.
• On-the-job training to strengthen skills in Retail Leadership Roles, Customer Service Management, and store operations.
• Opportunities for career advancement in Retail Management with a global brand like Skechers.
• Additional Benefits & Perks to be reviewed during the interview process.

Skechers Culture

Skechers is committed to creating a positive and inclusive work environment. The company values teamwork, customer service, and a passion for its products. Skechers fosters a culture of growth and development, providing employees with the tools and resources they need to succeed. The company also encourages employees to give back to the community through volunteer opportunities and charitable initiatives.

How to Apply

To apply for the Retail Key Holder position at Skechers in St. Cloud, MN, please submit your resume and cover letter through the Skechers careers website. Be sure to highlight your retail experience, customer service skills, and leadership abilities. Selected candidates will be contacted for an interview.

FAQ

1. What is the dress code for Retail Key Holders?

   The dress code typically involves Skechers branded apparel or footwear. Details will be provided during onboarding.

2. What training is provided for new Key Holders?

   Skechers provides on-the-job training covering product knowledge, customer service techniques, store operations, and leadership skills.

3. What opportunities are there for advancement?

   Skechers promotes from within, so there are numerous opportunities to advance to roles such as Assistant Manager, Store Manager, and beyond.

4. What is the work environment like?

   Skechers fosters a team-oriented and customer-focused environment. Employees are encouraged to work together and provide exceptional service.

5. Are there opportunities for overtime?

   Overtime opportunities may be available based on business needs and store performance.

6. What is the employee discount?

   Skechers offers generous employee discounts on footwear, apparel, and accessories.

7. What is the interview process like?

   The interview process typically involves a phone screening, followed by an in-person interview with the Store Manager and/or Assistant Manager.

8. What skills are most important for success in this role?

   Key skills include customer service, communication, leadership, problem-solving, and organization.

9. What is the company's policy on breaks and lunches?

   Breaks and lunches are scheduled in accordance with company policy and labor laws.

10. What is Skechers' commitment to diversity and inclusion?

    Skechers is committed to creating a diverse and inclusive work environment where all employees are valued and respected.