Skechers Retail Sales Associate Opportunity in Gastonia, North Carolina

Role Overview

Are you passionate about footwear, fashion, and providing exceptional customer service? Do you thrive in a fast-paced retail environment where you can connect with people and help them find the perfect pair of shoes? If so, Skechers is looking for a dynamic and enthusiastic Retail Sales Associate, also known as a Product Specialist, to join our team in Gastonia, North Carolina. As a Sales Associate, you'll be more than just an employee – you'll be a vital part of the Skechers family, contributing to our mission of providing comfort and style to customers worldwide.

In this entry-level retail role, you'll have the opportunity to engage with customers, share your product knowledge, and create memorable shopping experiences. Whether you're an experienced sales professional or just starting your career, Skechers offers a supportive environment where you can grow your skills and advance within our global brand.

A Day in the Life of a Skechers Retail Sales Associate

Imagine starting your day with a team huddle, where you and your colleagues discuss the day's goals and any new product promotions. As the store opens, you'll greet customers with a warm welcome and a friendly smile, ready to assist them with their footwear needs. Throughout the day, your responsibilities might include:

• Engaging with Customers: Approaching customers on the sales floor and initiating conversations to understand their preferences and requirements.
• Providing Product Recommendations: Utilizing your knowledge of Skechers products to suggest suitable footwear options based on customer needs.
• Assisting with Fittings: Helping customers find the right size and fit, ensuring their comfort and satisfaction.
• Processing Transactions: Operating the point-of-sale (POS) system to process sales, returns, and exchanges accurately and efficiently.
• Maintaining Store Appearance: Ensuring the sales floor is clean, organized, and visually appealing, including restocking shelves and displays.
• Handling Customer Inquiries: Addressing customer questions and concerns in a professional and courteous manner.
• Achieving Sales Goals: Contributing to the store's overall sales targets by actively promoting Skechers products and upselling when appropriate.

In addition to these core responsibilities, you may also assist with inventory management, visual merchandising, and other tasks as needed to support the smooth operation of the store.

Why Gastonia, North Carolina?

Gastonia, North Carolina, is a thriving city located in the heart of the Charlotte metropolitan area. With a rich history, a growing economy, and a vibrant community, Gastonia offers a unique blend of small-town charm and big-city amenities. Here are a few reasons why working in Gastonia is a great choice:

• Affordable Cost of Living: Gastonia's cost of living is lower than the national average, making it an attractive place to live and work.
• Growing Job Market: Gastonia's economy is diverse and expanding, with opportunities in various industries, including retail, healthcare, and manufacturing.
• Family-Friendly Environment: Gastonia boasts excellent schools, parks, and recreational facilities, making it an ideal place to raise a family.
• Proximity to Charlotte: Gastonia is just a short drive from Charlotte, North Carolina, offering access to major sporting events, concerts, and cultural attractions.
• Outdoor Recreation: Gastonia is surrounded by natural beauty, with numerous opportunities for hiking, biking, and fishing in the nearby mountains and lakes.

Career Path at Skechers

Skechers is committed to providing its employees with opportunities for growth and advancement. As a Retail Sales Associate, you'll have access to on-the-job training and development programs to enhance your skills and prepare you for future roles. Depending on your performance and career aspirations, you may have the opportunity to advance to positions such as:

• Senior Sales Associate: Taking on additional responsibilities, such as training new employees and assisting with store operations.
• Assistant Store Manager: Supporting the Store Manager in overseeing all aspects of the store's operations, including sales, customer service, and inventory management.
• Store Manager: Leading a team of sales associates and managing all aspects of the store's operations to achieve sales goals and provide exceptional customer service.
• District Manager: Overseeing the operations of multiple Skechers stores within a specific geographic area.

Skechers also offers opportunities in other areas of the company, such as marketing, merchandising, and corporate management, for employees who demonstrate exceptional performance and a commitment to the company's values.

Salary and Benefits

Skechers offers a competitive compensation package to its Retail Sales Associates, including:

• Competitive Hourly Wage: The starting rate for this position is $14.00 per hour, with opportunities for regular pay increases based on performance. The hourly pay range is $14.00-$14.85.
• Employee Discounts: Enjoy generous discounts on Skechers footwear, apparel, and accessories, including exclusive discounts for Friends and Family.
• Flexible Schedule: Benefit from a flexible schedule that allows for work-life balance.
• Comprehensive Benefits Package: If eligible, you may be eligible for medical, dental, and vision insurance, paid time off (PTO), holiday pay, a 401(k) retirement plan with company match, and other benefits.

Skechers Culture

At Skechers, we believe that our employees are our greatest asset. We foster a fun, supportive, and collaborative work environment where everyone feels valued and respected. We encourage teamwork, creativity, and innovation, and we provide our employees with the resources and opportunities they need to succeed.

Skechers is also committed to giving back to the community. We support various charitable organizations and initiatives, and we encourage our employees to volunteer their time and talents to make a positive impact in the world.

How to Apply

If you're ready to join the Skechers team and embark on a rewarding career in retail sales, we encourage you to apply online today! Simply visit our careers page and search for the Retail Sales Associate position in Gastonia, North Carolina. Submit your resume and cover letter, highlighting your skills and experience, and we'll be in touch soon to schedule an interview.

Frequently Asked Questions (FAQ)

1. What is the dress code for Retail Sales Associates?

   Retail Sales Associates are required to wear Skechers footwear and Skechers-branded apparel while on the sales floor. Specific guidelines will be provided during the onboarding process.

2. What training is provided to new Retail Sales Associates?

   Skechers provides on-the-job training to all new Retail Sales Associates, covering topics such as product knowledge, customer service, sales techniques, and cashier duties. You may also have the opportunity to participate in additional training programs to enhance your skills and knowledge.

3. What are the opportunities for advancement at Skechers?

   Skechers is committed to promoting from within, and there are numerous opportunities for advancement for employees who demonstrate strong performance and a commitment to the company's values. You may have the opportunity to advance to positions such as Senior Sales Associate, Assistant Store Manager, Store Manager, or District Manager.

4. Does Skechers offer health insurance benefits to Retail Sales Associates?

   Health insurance benefits are available to eligible Retail Sales Associates who meet certain eligibility requirements. Details about health insurance benefits will be provided during the interview process.

5. What is the work environment like at Skechers?

   Skechers fosters a fun, supportive, and collaborative work environment where employees are valued and respected. We encourage teamwork, creativity, and innovation, and we provide our employees with the resources and opportunities they need to succeed.

6. Are there sales goals for Retail Sales Associates?

   Yes, Retail Sales Associates are expected to contribute to the store's overall sales goals by actively promoting Skechers products and providing exceptional customer service. Individual sales goals may also be set.

7. What is the policy on breaks for Retail Sales Associates?

   Retail Sales Associates are entitled to breaks in accordance with state and federal labor laws. The specific break policy will be discussed during the onboarding process.

8. Does Skechers offer paid time off (PTO) to Retail Sales Associates?

   Paid time off (PTO) is available to eligible Retail Sales Associates who meet certain eligibility requirements. Details about PTO will be provided during the interview process.

9. How does Skechers handle employee complaints and concerns?

   Skechers has a process in place for addressing employee complaints and concerns. Employees are encouraged to speak with their manager or HR representative if they have any issues.

10. Is there a probationary period for new Retail Sales Associates?

    Yes, new Retail Sales Associates typically undergo a probationary period. The length of the probationary period will be discussed during the onboarding process.