Retail Sales Associate at Skechers - Kelowna, BC

Role Overview

Are you passionate about footwear, fashion, and providing exceptional customer service? Skechers is seeking enthusiastic and dedicated Retail Sales Associates (Product Specialists) to join our team in Kelowna, British Columbia. As a Sales Associate, you will play a vital role in creating a positive and engaging shopping experience for our customers. You will be responsible for assisting customers in finding the perfect Skechers products to meet their needs, processing sales transactions, and maintaining a visually appealing and organized store environment.

This entry-level position offers a fantastic opportunity to grow your retail sales skills, develop your product knowledge, and advance your career within the Skechers global brand. We are looking for individuals who are motivated, team-oriented, and committed to providing outstanding customer service.

A Day in the Life of a Retail Sales Associate

Here’s a glimpse into what a typical day might look like as a Retail Sales Associate at Skechers:

• Customer Interaction: Greet customers with a warm and friendly welcome as they enter the store. Engage with customers to understand their needs, preferences, and shopping goals. Provide personalized recommendations and guidance to help them find the right Skechers products.
• Sales Assistance: Assist customers with trying on shoes and apparel, answering questions about product features and benefits, and providing styling advice. Utilize effective sales techniques to close sales and achieve individual and store sales goals.
• Cashier Duties: Process sales transactions accurately and efficiently using a Point of Sale (POS) system. Handle cash, credit card payments, and other forms of payment responsibly. Provide customers with receipts and thank them for their purchase.
• Inventory Management: Assist with receiving, unpacking, and stocking new merchandise. Organize and maintain the sales floor and stockroom to ensure a clean, organized, and visually appealing environment.
• Visual Merchandising: Assist with creating and maintaining attractive displays that showcase Skechers products effectively. Follow visual merchandising guidelines to ensure a consistent brand image.
• Store Maintenance: Help maintain a clean and organized store environment, including sweeping, mopping, dusting, and taking out the trash.
• Loss Prevention: Monitor store activity to prevent theft and loss. Report any suspicious behavior to management.
• Teamwork: Collaborate with team members to achieve store goals and provide excellent customer service. Support colleagues and contribute to a positive and supportive work environment.

Why Kelowna, British Columbia?

Kelowna is a vibrant city located in the heart of the Okanagan Valley, known for its stunning natural beauty, outdoor recreation opportunities, and thriving cultural scene. Kelowna offers a high quality of life with a strong sense of community, making it an ideal place to live and work.

Skechers is excited to be opening a new store in Kelowna in March 2026, bringing our comfortable and stylish footwear, apparel, and accessories to the local community. Joining our team in Kelowna offers the opportunity to be part of a growing brand in a dynamic and welcoming city.

Career Path

Skechers is committed to providing opportunities for growth and development to our employees. As a Retail Sales Associate, you can advance your career through hard work, dedication, and a commitment to excellence. Potential career paths within Skechers include:

• Senior Sales Associate: Take on additional responsibilities, such as training new employees and assisting with store operations.
• Assistant Store Manager: Assist the Store Manager in overseeing all aspects of store operations, including sales, customer service, and inventory management.
• Store Manager: Lead and manage all aspects of store operations, including sales, customer service, inventory management, and employee development.
• District Manager: Oversee the operations of multiple Skechers stores within a specific geographic area.

Salary & Benefits

Skechers offers a competitive salary and benefits package to our Retail Sales Associates, including:

• Competitive hourly rate starting at $20.00 CAD
• Regular pay increases based on performance
• Generous discounts on Skechers footwear, apparel, and accessories (including Friends and Family discounts)
• Flexible schedule for work-life balance
• On-the-job training in retail sales, customer service, and cashier duties
• Potential for growth within the Skechers global brand
• Comprehensive health insurance (medical, dental, vision)
• Paid time off (vacation, sick leave)
• Holiday pay
• Employee assistance program
• 401(k) retirement plan with company match
• Life insurance
• Disability insurance

Skechers Culture

At Skechers, we are committed to creating a positive and inclusive work environment where all employees feel valued, respected, and empowered. We are a team of passionate individuals who are dedicated to providing exceptional customer service and driving the success of our brand. We believe in fostering a culture of collaboration, innovation, and continuous improvement.

How to Apply

If you are interested in joining the Skechers team as a Retail Sales Associate in Kelowna, British Columbia, we encourage you to apply online through our careers website. Please submit your resume and a cover letter highlighting your qualifications and experience.

Frequently Asked Questions (FAQ)

1. What are the essential duties of a Retail Sales Associate? The core duties include assisting customers, processing sales, stocking shelves, maintaining store appearance, and providing exceptional customer service.
2. What is the starting salary for this position? The starting rate is $20.00 CAD per hour.
3. What benefits does Skechers offer its employees? Skechers provides competitive pay, regular pay increases, generous discounts, flexible schedules, on-the-job training, and potential for growth. Benefits can include health, dental, and vision insurance, paid time off, and retirement plans.
4. What are the opportunities for career advancement at Skechers? Career advancement opportunities include Senior Sales Associate, Assistant Store Manager, Store Manager, and District Manager roles.
5. What type of training will I receive as a Retail Sales Associate? You will receive on-the-job training in retail sales, customer service, and cashier duties.
6. What is the work environment like at Skechers? Skechers fosters a positive and inclusive work environment where employees feel valued and empowered.
7. What skills are needed to succeed as a Retail Sales Associate? Essential skills include customer service, sales, communication, teamwork, and product knowledge.
8. Is previous retail experience required for this position? Previous retail sales experience is preferred but not always required. A strong customer service focus is essential.
9. What is the dress code for Retail Sales Associates? The dress code typically involves Skechers-branded apparel and comfortable shoes.
10. Where is the new store located in Kelowna? Specific location details will be shared closer to the store opening in March 2026. Check the Skechers website for updates.