Retail Sales Associate at Skechers - Pembroke, MA

Are you passionate about footwear, fashion, and providing exceptional customer service? Do you thrive in a fast-paced retail environment? If so, a career as a Retail Sales Associate at Skechers in Pembroke, Massachusetts might be the perfect fit for you! As a vital member of our team, you'll play a key role in creating a positive and engaging shopping experience for our customers while contributing to the success of our store.

Role Overview

As a Retail Sales Associate, also known as a “Product Specialist” at Skechers, you're more than just an employee; you're an ambassador for the Skechers brand. You'll be responsible for interacting with customers, providing personalized recommendations, and ensuring they find the perfect footwear and apparel to meet their needs. This is an entry-level position with opportunities for growth and development within the company.

A Day in the Life

Here's a glimpse into what a typical day might look like as a Retail Sales Associate at Skechers:

• Greeting Customers: Welcoming customers with a friendly and enthusiastic greeting as they enter the store.
• Assessing Needs: Engaging with customers to understand their footwear and apparel needs, preferences, and budget.
• Product Recommendations: Providing personalized product recommendations based on customer needs and product knowledge.
• Fitting Assistance: Assisting customers with trying on shoes and apparel to ensure a proper fit and comfort.
• Sales Transactions: Operating the cash register to process sales transactions accurately and efficiently.
• Inventory Management: Restocking shelves, organizing merchandise, and maintaining a clean and visually appealing sales floor.
• Visual Merchandising: Implementing visual merchandising standards to create attractive displays and promote sales.
• Customer Service: Handling customer inquiries, complaints, and returns in a professional and timely manner.
• Teamwork: Collaborating with team members to achieve store sales goals and provide excellent customer service.
• Product Knowledge: Staying up-to-date on Skechers products, features, and technologies.

Why Pembroke, Massachusetts?

Pembroke, Massachusetts offers a unique blend of small-town charm and convenient access to larger metropolitan areas. Located in Plymouth County, Pembroke boasts a rich history, beautiful natural surroundings, and a strong sense of community. Working in Pembroke provides an opportunity to enjoy a relaxed lifestyle while still being close to the amenities and attractions of Boston and Cape Cod.

Career Path

Skechers is committed to employee growth and development. As a Retail Sales Associate, you'll have opportunities to advance your career within the company. Potential career paths may include:

• Senior Sales Associate: Taking on additional responsibilities, such as training new employees and assisting with store operations.
• Assistant Store Manager: Assisting the Store Manager with day-to-day operations, including sales management, customer service, and employee supervision.
• Store Manager: Overseeing all aspects of store operations, including sales, customer service, employee management, and inventory control.
• District Manager: Managing multiple store locations within a specific geographic area.

Salary & Benefits

Skechers offers a competitive salary and benefits package to its employees. The starting rate for a Retail Sales Associate in Pembroke, MA is $17.00 per hour, with an hourly pay range of $17.00 - $18.04. In addition to competitive pay, Skechers also offers a range of benefits, including:

• Generous discounts on Skechers footwear, apparel, and accessories
• Flexible scheduling
• On-the-job training
• Potential for growth within the company
• Comprehensive health insurance plans (medical, dental, vision)
• Paid time off (vacation, sick leave, holidays)
• 401(k) retirement plan with company match
• Employee assistance program (EAP)
• Life insurance
• Disability insurance

Skechers Culture

Skechers is known for its positive and supportive work environment. We value teamwork, collaboration, and a commitment to providing exceptional customer service. We encourage employees to be creative, innovative, and to take pride in their work. Skechers is also committed to diversity and inclusion, creating a welcoming and respectful workplace for all employees.

How to Apply

If you're ready to join the Skechers team as a Retail Sales Associate in Pembroke, MA, we encourage you to apply online through our careers website. Be sure to highlight your customer service skills, retail experience (if any), and your passion for the Skechers brand.

FAQ

1. What are the essential duties of a Retail Sales Associate? The core duties involve assisting customers, processing transactions, maintaining the sales floor, and achieving sales goals.
2. What skills are needed for this role? Key skills include excellent customer service, communication, sales, and teamwork abilities.
3. Is prior retail experience required? While preferred, it's not always mandatory; on-the-job training is provided.
4. What is the dress code for Retail Sales Associates? Typically, it involves Skechers-branded apparel and comfortable shoes.
5. What opportunities for advancement are available? Potential paths include Senior Sales Associate, Assistant Store Manager, and Store Manager.
6. What benefits does Skechers offer its employees? Benefits include discounts, flexible scheduling, health insurance, paid time off, and retirement plans.
7. What is the work environment like at Skechers? It's generally a positive, team-oriented, and customer-focused setting.
8. How can I prepare for the interview process? Research Skechers products, prepare examples of your customer service skills, and practice answering common interview questions.
9. What is the physical demand of the job? The role requires standing for extended periods and lifting up to 50 pounds occasionally.
10. Does Skechers offer training programs? Yes, Skechers provides on-the-job training to help employees develop their skills and knowledge.