Retail Sales Associate at Skechers - Springfield, Illinois

Role Overview

Are you passionate about footwear, fashion, and providing exceptional customer service? Skechers is seeking enthusiastic and motivated Retail Sales Associates to join our team in Springfield, Illinois! As a Retail Sales Associate, also known as a “Product Specialist,” you'll be more than just an employee – you'll be a vital part of the Skechers family, contributing to a dynamic and customer-centric environment. This entry-level role offers a fantastic opportunity to grow your retail career, develop valuable skills, and represent a leading global brand.

In this role, you'll engage with customers, offering personalized advice and helping them find the perfect Skechers products to meet their needs. You'll contribute to the store's success by achieving sales goals, maintaining a visually appealing store environment, and ensuring customer satisfaction. Whether you're an experienced retail professional or just starting your career, Skechers provides comprehensive training and support to help you thrive.

A Day in the Life of a Retail Sales Associate

Here’s a glimpse into a typical day as a Retail Sales Associate at Skechers:

• Customer Engagement: Greet customers with a warm welcome and engage in friendly conversation to understand their needs and preferences.
• Product Expertise: Provide knowledgeable recommendations on Skechers footwear, apparel, and accessories, highlighting features and benefits.
• Sales Transactions: Accurately process sales transactions using POS systems, handling cash and other forms of payment with precision.
• Store Maintenance: Maintain a clean, organized, and visually appealing store environment by restocking shelves, arranging displays, and ensuring a pleasant shopping experience.
• Inventory Management: Assist with receiving, unpacking, and stocking merchandise, as well as monitoring inventory levels and reporting discrepancies.
• Customer Service: Address customer inquiries, resolve complaints, and provide solutions to ensure customer satisfaction.
• Team Collaboration: Work collaboratively with fellow team members to achieve store goals, support each other, and maintain a positive work environment.

Why Springfield, Illinois?

Springfield, the capital of Illinois, offers a unique blend of historical significance, cultural attractions, and a welcoming community. Located in the heart of the state, Springfield provides a balanced lifestyle with affordable living costs, access to quality education, and a variety of recreational opportunities. As the home of Abraham Lincoln, Springfield boasts numerous historical sites and museums that attract visitors from around the world. The city also features a vibrant arts scene, diverse culinary options, and a friendly atmosphere that makes it a great place to live and work.

Working at Skechers in Springfield allows you to be part of a growing retail community while enjoying the benefits of a city with a rich history and a strong sense of community. You’ll have the opportunity to build your career in a supportive environment while contributing to the local economy and engaging with the vibrant Springfield community.

Career Path

Skechers is committed to employee growth and development, offering numerous opportunities for advancement within the company. As a Retail Sales Associate, you can progress through various roles, such as:

• Senior Sales Associate: Take on additional responsibilities, such as training new employees and assisting with store operations.
• Assistant Store Manager: Assist the Store Manager in overseeing daily operations, managing staff, and achieving sales targets.
• Store Manager: Lead and manage all aspects of the store, including sales, customer service, inventory, and personnel.
• District Manager: Oversee multiple stores within a specific region, ensuring consistent performance and adherence to company standards.

Skechers also offers opportunities in other departments, such as merchandising, marketing, and corporate roles, providing a wide range of career paths for ambitious and dedicated employees.

Salary and Benefits

Skechers offers a competitive compensation package for Retail Sales Associates, including:

• Starting Hourly Rate: $17.00
• Hourly Pay Range: $17.00 - $18.04
• Regular Pay Increases: Based on performance and tenure.
• Generous Employee Discounts: Significant discounts on Skechers footwear, apparel, and accessories for you and your family.
• Flexible Scheduling: Work-life balance with flexible scheduling options.
• Comprehensive Training: On-the-job training to develop your skills in retail sales, customer service, and cashiering.
• Health and Wellness Benefits: Comprehensive health insurance plans (medical, dental, vision).
• Paid Time Off: Vacation, sick leave, and holidays.
• Retirement Plan: 401(k) retirement plan with company match.
• Employee Assistance Program: Access to confidential counseling and support services.
• Life Insurance and Disability Coverage: Financial protection for you and your family.

Skechers Culture

At Skechers, we foster a culture of teamwork, respect, and innovation. We value our employees and provide a supportive and inclusive work environment where everyone can thrive. We encourage creativity, collaboration, and a passion for customer service. Our commitment to employee growth and development is reflected in our comprehensive training programs and opportunities for advancement. We also believe in giving back to the community through various charitable initiatives and volunteer opportunities.

How to Apply

If you're ready to join the Skechers family and embark on a rewarding retail career, we encourage you to apply online through our careers page. Simply submit your resume and cover letter, highlighting your relevant skills and experience. We look forward to reviewing your application and considering you for this exciting opportunity!

Frequently Asked Questions (FAQ)

1. What is the dress code for Retail Sales Associates?

   The dress code is casual and comfortable, with a focus on showcasing Skechers products. Employees are typically required to wear Skechers footwear and apparel while on duty.

2. What are the opportunities for advancement at Skechers?

   Skechers offers numerous opportunities for advancement, including roles such as Senior Sales Associate, Assistant Store Manager, Store Manager, and District Manager, as well as positions in other departments.

3. What kind of training is provided to new Retail Sales Associates?

   New Retail Sales Associates receive comprehensive on-the-job training covering product knowledge, customer service techniques, POS system operation, and store operations.

4. What is the work environment like at Skechers?

   Skechers fosters a positive and supportive work environment characterized by teamwork, respect, and a focus on customer service.

5. Are there opportunities for overtime?

   Overtime opportunities may be available based on business needs and employee availability.

6. What is the employee discount on Skechers products?

   Skechers employees receive a generous discount on footwear, apparel, and accessories for themselves and their immediate family members.

7. How often are pay raises given?

   Pay raises are typically given based on performance, tenure, and overall contribution to the store's success.

8. What are the key skills required for this role?

   Key skills include customer service, retail sales, communication, product knowledge, and the ability to work effectively in a team environment.

9. What is the company's policy on breaks and lunches?

   Skechers adheres to all applicable labor laws regarding breaks and lunch periods, providing employees with adequate time to rest and recharge during their shifts.

10. Does Skechers offer any employee wellness programs?

    Yes, Skechers offers various employee wellness programs aimed at promoting employee health and well-being, such as health screenings, fitness challenges, and wellness workshops.