Skechers Retail Store Manager - Costa Mesa, California: Your Career Journey

Role Overview

As a Retail Store Manager at Skechers in Costa Mesa, California, you are the driving force behind the store's success. You'll be responsible for leading a team of dedicated individuals to deliver exceptional customer service, achieve ambitious sales goals, and maintain impeccable visual merchandising standards. Your role is pivotal in ensuring the store operates smoothly, efficiently, and profitably, while also fostering a positive and engaging environment for both employees and customers.

This role requires a dynamic leader with a passion for retail, a knack for problem-solving, and a strong commitment to developing their team. You'll be the face of the Skechers brand in Costa Mesa, embodying the company's values and ensuring that every customer has a memorable and enjoyable shopping experience. This is a fantastic opportunity to join a global brand and make a significant impact on the local community.

A Day in the Life of a Skechers Retail Store Manager

No two days are exactly alike, but here's a glimpse into what you can expect:

• Morning: Arrive early to prepare the store for opening. Review sales goals, assign tasks to team members, and ensure the store is clean, organized, and visually appealing.
• Mid-day: Spend time on the sales floor, interacting with customers, providing assistance, and ensuring their needs are met. Coach and mentor your team members, providing feedback and guidance. Address any customer complaints or issues promptly and effectively.
• Afternoon: Focus on operational tasks such as inventory management, scheduling, and reviewing sales reports. Analyze sales data to identify trends and opportunities for improvement. Conduct interviews for open positions and onboard new employees.
• Evening: Oversee the closing procedures, ensuring that all tasks are completed and the store is secure. Review the day's performance and make plans for the following day.

Throughout the day, you'll be actively involved in problem-solving, decision-making, and ensuring that the store operates smoothly and efficiently. You'll also be a key point of contact for corporate partners and vendors.

Why Costa Mesa, California?

Costa Mesa is a vibrant and thriving city in Orange County, California, known for its beautiful beaches, upscale shopping destinations, and a strong sense of community. Working in Costa Mesa offers a unique blend of career opportunities and a high quality of life. Here's why you'll love working and living in Costa Mesa:

• Thriving Retail Market: Costa Mesa is home to South Coast Plaza, one of the largest and most prestigious shopping malls in the United States, attracting a diverse customer base.
• Beautiful Location: Enjoy easy access to world-class beaches, parks, and outdoor recreational activities.
• Strong Community: Costa Mesa is a friendly and welcoming community with excellent schools, diverse cultural attractions, and a thriving arts scene.
• Career Growth: The retail industry in Costa Mesa is constantly evolving, offering ample opportunities for professional growth and development.
• Excellent Quality of Life: Enjoy a sunny climate, beautiful surroundings, and a wide range of amenities that contribute to a high quality of life.

Career Path at Skechers

Skechers is committed to fostering the growth and development of its employees. As a Retail Store Manager, you'll have opportunities to advance your career within the company. Here's a potential career path:

• Retail Store Manager: Lead and manage a single store location, driving sales and ensuring operational excellence.
• Multi-Store Manager: Oversee the operations of multiple store locations, providing leadership and guidance to store managers.
• District Manager: Manage a district of stores, working closely with multi-store managers and store managers to achieve sales goals and operational objectives.
• Regional Manager: Oversee a region of districts, developing and implementing strategies to drive sales and profitability.
• Corporate Leadership Roles: Opportunities to move into various corporate roles in areas such as retail operations, merchandising, marketing, and human resources.

Salary and Benefits

Skechers offers a competitive salary and benefits package to its Retail Store Managers. The hourly range for this position is $30.00-$35.00. In addition to the hourly rate, Skechers offers a comprehensive benefits package including:

• Generous Discounts: Enjoy significant discounts on Skechers footwear, apparel, and accessories.
• Performance Bonuses: Earn bonuses based on your performance and the store's success.
• Comprehensive Benefits: Access medical, dental, and vision insurance, paid time off, a 401(k) retirement plan, and other valuable benefits.
• Career Growth: Take advantage of opportunities for advancement within the company.

Skechers Culture: More Than Just a Job

At Skechers, we believe in creating a positive and inclusive work environment where every employee feels valued and respected. We are committed to:

• Teamwork: Working together to achieve common goals.
• Innovation: Embracing new ideas and technologies.
• Customer Focus: Providing exceptional customer service.
• Integrity: Maintaining the highest ethical standards.
• Community Involvement: Giving back to the communities where we live and work.

How to Apply

If you are a motivated and experienced retail leader with a passion for customer service and a desire to join a growing global brand, we encourage you to apply!

Frequently Asked Questions (FAQ)

1. What is the typical work schedule for a Retail Store Manager?

   The work schedule can vary depending on the needs of the store, but typically includes a mix of daytime, evening, and weekend shifts. Store Managers are expected to work a minimum of 40 hours per week.

2. What opportunities are there for advancement at Skechers?

   Skechers is committed to promoting from within and offers a variety of career paths for motivated employees. You can advance into multi-store management, district management, regional management, or even corporate leadership roles.

3. What type of training is provided to Retail Store Managers?

   Skechers provides comprehensive training to all Retail Store Managers, including on-the-job training, online courses, and leadership development programs. Training covers topics such as sales management, customer service, visual merchandising, inventory management, and loss prevention.

4. What is the company's policy on employee discounts?

   Skechers employees receive generous discounts on footwear, apparel, and accessories. The specific discount percentage may vary.

5. What is the dress code for Retail Store Managers?

   Retail Store Managers are expected to dress professionally and represent the Skechers brand in a positive manner. The dress code typically includes Skechers footwear, branded apparel, and professional attire.

6. What is Skechers' approach to diversity and inclusion?

   Skechers is committed to creating a diverse and inclusive work environment where all employees feel valued and respected. The company has a variety of initiatives in place to promote diversity and inclusion, including employee resource groups and diversity training programs.

7. How does Skechers support employee well-being?

   Skechers offers a variety of programs and resources to support employee well-being, including employee assistance programs, wellness programs, and flexible spending accounts.

8. What are the key performance indicators (KPIs) for a Retail Store Manager?

   Key performance indicators for Retail Store Managers typically include sales goals, customer satisfaction scores, inventory turnover, and employee retention rates.

9. How does Skechers contribute to the local community?

   Skechers is committed to giving back to the communities where we live and work. The company supports a variety of charitable organizations and community events.

10. How does Skechers handle employee feedback and suggestions?

    Skechers values employee feedback and suggestions and provides a variety of channels for employees to share their ideas, including employee surveys, suggestion boxes, and regular team meetings.