Account Manager

Location: London, United Kingdom

Department: Other

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company believing that the camera—and AR—represent the greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together through our core products: Snapchat, a visual messaging app; Lens Studio, an AR platform; and Spectacles, our AR glasses. The global Small and Medium Customers (SMC) organization is at the forefront of servicing, scaling, and building advertiser partnerships, introducing these innovative technologies to the next generation of consumers in a dynamic, creative culture. As an Account Manager, you will partner with Account Executives, BIEs, and Creative Strategists to craft innovative, insight-driven campaigns on Snapchat that leverage our camera-first AR innovations for measurable ROI. You’ll manage complex projects with cross-functional teams, dive into performance data to optimize campaigns, spot upsell opportunities, and serve as the go-to expert educating brands and agencies on Snap’s products—from ephemeral Snaps to immersive Lenses and Spectacles. Drive adoption of our self-service tools while providing real-time support, all while thriving in our fast-paced, collaborative environment. We’re seeking passionate Snapchat users with 5+ years in digital media, performance marketing, or ad-tech, fluent in Russian/Ukrainian, and skilled in biddable auctions, data analysis, and client education. Excel in a creative culture where diverse voices innovate, under our 'Default Together' policy (4+ days in-office). Snap is an equal opportunity employer offering comprehensive benefits like paid parental leave, medical coverage, mental health support, and equity in our success. If you have a disability requiring accommodation, let us know—we’ve got your back.

What You'll Do

• Partner with Account Executives, BIEs, and Creative Strategists to develop innovative, insight-driven digital campaigns on Snapchat, delivering measurable ROI for clients
• Manage complex projects involving multiple work streams and cross-functional collaboration internally and externally
• Dive deep into campaign performance data to guide KPI-driven measurement strategies
• Identify performance trends, optimize campaigns to achieve results, and provide recommendations for upsell opportunities
• Serve as the product expert by educating brands and agencies on Snap’s new and existing products, including Snapchat, Lens Studio, and Spectacles
• Advise on best practices and bespoke campaign optimizations leveraging AR and camera innovations
• Increase adoption and engagement of Snap’s self-service platform and auction-based tools
• Provide ongoing technical support and real-time analysis to clients
• Foster advertiser partnerships within the global Small and Medium Customers (SMC) organization
• Collaborate to scale Snap’s reach to the next generation of consumers through creative, fun campaigns

Minimum Qualifications

• 5+ years experience in the digital media industry, with a focus on performance marketing, ad-tech, or programmatic in real-time bidding marketplaces
• Understanding of advertising performance metrics and ecosystem
• Proven track record of delivering on sales quota and obtaining positive reviews
• Strong Excel skills, with experience analyzing datasets and delivering actionable insights
• Fluency in Russian/Ukrainian languages (mandatory)
• Understanding of media management within a biddable auction advertising environment
• Demonstrated skill in educating advertisers and agencies on digital platforms

Preferred Qualifications

• Pre-existing relationships with client decision-makers and brand marketers
• Experience with Snapchat ad products as a user
• Background in AR or camera-based advertising technologies
• Knowledge of Snap’s Lens Studio and Spectacles
• Prior work in fast-paced, innovative tech environments

Knowledge, Skills & Abilities

• Performance marketing expertise
• Ad-tech and programmatic knowledge
• Real-time bidding marketplace experience
• Data analysis and Excel proficiency
• KPI-driven measurement strategies
• Campaign optimization
• Product education and advising
• Cross-functional collaboration
• Project management with attention to detail
• Strong presentation and communication skills
• Adaptability in fast-paced environments
• AR and Snapchat product knowledge
• Client relationship building
• Insight-driven campaign development
• Technical support for self-service platforms
• Russian/Ukrainian language fluency

Our Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages that share in Snap’s long-term success
• Office collaboration under the 'Default Together' policy (4+ days per week)
• Opportunities to work with cutting-edge AR and camera technologies
• Inclusive culture celebrating diverse backgrounds and voices
• Support for disabilities or special needs with accommodations

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.