Account Manager

Location: Los Angeles, Canada | New York, United States

Department: Sales

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company believing that the camera—and AR—represent the greatest opportunity to improve how people live and communicate. We contribute to human progress by empowering authentic self-expression, living in the moment, learning about the world, and having fun together through Snapchat, Lens Studio, and Spectacles. Snapchat’s visual messaging app and AR platform redefine storytelling by seamlessly blending real-world views with digital creativity, fostering real friendships without the pressure of perfection. Join our vibrant Sales team as an Account Manager in a fun, fast-paced environment where your creative mindset, detail-oriented focus, and strategic acumen will drive long-term partnerships with brands leveraging Snap’s innovative camera technologies. In this role, you’ll build and nurture relationships with key clients and agencies, crafting campaigns that harness Snapchat’s AR lenses and immersive experiences to deliver exceptional ROI. Partnering with account executives and creative strategists, you’ll navigate RFPs to develop insight-driven strategies, manage complex cross-functional projects, and optimize performance through deep data analysis. As a Snap product expert, educate partners on our self-service tools, auction-based buying, and best practices for AR storytelling, while spotting upsell opportunities to scale impact. We seek detail-oriented professionals with 3+ years in digital media, proven data storytelling skills, and a passion for Snap’s ecosystem. Excel in a fluid, collaborative culture where you’ll thrive analyzing metrics, influencing stakeholders, and adapting to innovations like Spectacles. Snap’s 'Default Together' policy emphasizes in-office collaboration 4+ days weekly to accelerate our creative culture. We’re committed to diversity, equity, and inclusion, offering competitive pay (Zone A: $89,000-$133,000 base + incentives + RSUs), comprehensive benefits, and a chance to shape the future of AR advertising.

What You'll Do

• Build, manage, and grow long-term relationships and ad spend with key clients and agency partners, delivering performance that exceeds advertiser expectations on Snapchat
• Partner with account executives and creative strategists during RFP processes to craft innovative, insight-driven digital campaigns powered by Snap’s camera and AR technologies
• Manage complex projects involving cross-functional collaboration internally with product teams and externally with brands and agencies
• Dive deep into campaign performance data to guide KPI-driven measurement strategies, identify trends, optimize in real-time, and uncover upsell opportunities
• Serve as Snap product expert, educating brands and agencies on Snapchat, Lens Studio, Spectacles, and best practices for AR-driven campaign optimizations
• Increase adoption and engagement with Snap’s self-service platform and auction-based tools through technical support and real-time performance analysis
• Advise clients on leveraging Snap’s camera for authentic visual storytelling, self-expression, and immersive AR experiences
• Collaborate with creative teams to integrate Snap’s AR innovations into brand strategies for measurable ROI
• Monitor competitive landscapes and recommend bespoke optimizations using Snap’s real-time bidding and lens capabilities
• Provide strategic recommendations to scale campaigns, focusing on Snapchat’s unique ability to blend real-world and digital experiences

Minimum Qualifications

• BS/BA degree in business, communications, marketing, or related field or equivalent practical experience
• 3+ years proven experience analyzing complex data and success metrics to craft compelling data stories that drive campaign performance
• 3+ years working directly with clients to understand brand strategies, product attributes, competitors, and business challenges while delivering data-driven short- and long-term strategies
• Experience in digital media industry, focusing on performance and brand marketing, ad-tech, programmatic real-time bidding, or related fields
• Strong understanding of advertising performance metrics and the biddable auction advertising ecosystem
• Demonstrated ability to educate advertisers and agencies on media management in auction environments
• Ability to thrive in a fast-paced environment, adapt to changes, and manage multiple projects with meticulous attention to detail

Preferred Qualifications

• Pre-existing relationships with client decision-makers and brand marketers
• Proven track record of consistently delivering on sales quota with positive client reviews
• Passion for Snapchat as a daily user with in-depth knowledge of Snap’s ad products and AR innovations
• Experience optimizing campaigns leveraging camera-based AR lenses and Snapchat’s visual storytelling features
• Familiarity with self-service platforms and auction-based advertising tools

Knowledge, Skills & Abilities

• Expertise in advertising performance metrics and ROI analysis
• Proficiency in biddable auction advertising environments
• Advanced Excel skills for data analysis and visualization
• Strong PowerPoint skills for creating data stories and presentations
• Experience analyzing large datasets to deliver actionable insights
• Exceptional written and verbal communication skills
• Strategic relationship-building with clients and agencies
• Cross-functional collaboration across all management levels
• Project management in complex, fast-paced settings
• Attention to detail and prioritization under tight deadlines
• Knowledge of digital media, ad-tech, and programmatic buying
• Ability to educate and influence non-technical stakeholders
• Adaptability to evolving products like AR lenses and Spectacles
• Creative mindset for innovative campaign strategies
• Real-time campaign optimization and troubleshooting
• Understanding of brand strategy and competitive analysis

Our Benefits

• Paid parental leave to support family needs
• Comprehensive medical, dental, and vision coverage
• Emotional and mental health support programs
• Competitive compensation packages with sales incentive programs
• Equity in the form of RSUs to share in Snap’s long-term success
• Office-centric 'Default Together' policy fostering dynamic collaboration 4+ days per week
• Opportunities to work on cutting-edge AR and camera technologies
• Inclusive culture celebrating diverse backgrounds and creative expression

Compensation

$89,000-$133,000 annually

This position is eligible for equity in the form of RSUs.

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.