Client Partner

Location: Chicago, India | Los Angeles, Canada | New York, United States

Department: Sales

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company believing that the camera—and AR—represent the greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together through our core products: Snapchat, a visual messaging app; Lens Studio, an AR platform; and Spectacles, our AR glasses. Snapchat connects millions daily to friends and the world via its fast, immersive camera features. Join us as a Client Partner in Sales to build and manage partnerships with brands and agencies, helping them harness Snap's innovative camera technology and AR to expand their digital presence in creative, engaging ways. In this role, you'll identify and secure business opportunities, deliver top-tier sales and service, and collaborate cross-functionally to execute strategies that showcase Snapchat's unique visual storytelling. You'll craft compelling presentations blending market trends, case studies, and Snap's AR innovations like Lenses and Spectacles campaigns. Owning your book of business, you'll educate clients on best practices, analyze performance, and evolve their thinking to mirror success on Snap—balancing their goals with our Playbook principles—while fostering advocate relationships through dynamic QBRs, office hours, and C-level engagements. Thriving in Snap's fast-paced, creative culture requires excellent presentation skills, multitasking prowess, and digital advertising expertise. You'll present confidently, challenge clients kindly and smartly, and drive long-term mutual growth. With our 'Default Together' policy (4+ days in office), diverse team, and comprehensive benefits including sales incentives, RSUs, medical coverage, parental leave, and mental health support, Snap empowers you to innovate. Base salary ranges: Zone A (CA, WA, NYC) $107,000-$161,000; Zone B $102,000-$153,000; Zone C $91,000-$137,000 (negotiable based on experience/location). Snap is an equal opportunity employer committed to diversity.

What You'll Do

• Identify, prioritize, and secure business opportunities with brands and agencies to expand their presence on Snapchat
• Ensure clients receive the highest level of sales and operational customer service
• Partner with cross-functional teams on structuring and executing strategic initiatives leveraging Snap's camera and AR technologies
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends, case studies, and Snap's AR innovations
• Educate clients on Snapchat products, Lens Studio, Spectacles, and best practices for immersive advertising
• Create, own, and execute strategic approaches for assigned accounts to unlock and elevate relationships
• Analyze campaign performance statistics and recommend enhancements optimized for Snap's visual platform
• Communicate and evolve client strategies to align with Snap's Playbook & Planning Principles while balancing client goals
• Ensure strong health of client relationships, identifying gaps and securing internal support
• Own presentations dynamically, challenging clients kindly and creatively for long-term mutual success

Minimum Qualifications

• Bachelor’s degree or equivalent preferred
• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience
• Extensive knowledge of social media, mobile apps, and digital and mobile marketing
• Ability to travel as needed
• Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessions
• Proven ability to perform well in a highly dynamic, rapidly changing environment
• Excellent communication and presentation skills

Preferred Qualifications

• Proven track record of growing top to bottom relationships with both clients and agencies
• Proven track record of reaching and exceeding sales goals
• Creative, outside-the-box thinker, and strategist
• Passion for Snap, marketing, and up for the challenge of building something from the bottom up

Knowledge, Skills & Abilities

• Extensive knowledge of social media and mobile apps
• Deep understanding of digital and mobile marketing
• Excellent communication and presentation skills
• Ability to engage and partner with C-Level executives
• Ability to win support of key stakeholders
• Team player and collaborator
• Dynamic presentation and storytelling abilities
• Analytical skills for campaign performance optimization
• Strategic thinking for account management
• Creativity in leveraging camera technology and AR
• Comfort with rapid, innovative environments
• Relationship-building across clients and agencies
• Passion for Snapchat's creative culture
• Ability to manage multiple projects simultaneously
• Influence and challenge skills in client interactions

Our Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages with sales incentives and equity in the form of RSUs
• "Default Together" policy fostering dynamic collaboration in office 4+ days per week
• Opportunities to share in Snap’s long-term success
• Support for disabilities or special needs requiring accommodation
• Inclusive culture celebrating diverse backgrounds and voices

Compensation

$107,000-$161,000 annually

This position is eligible for equity in the form of RSUs.

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.