Client Partner, SMC

Location: Austin, United States

Department: Sales

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company at heart, pioneering the future of how people live, express themselves, and connect through innovative AR technologies. Our core products—Snapchat's visual messaging app, Lens Studio for boundless AR creation, and Spectacles AR glasses—empower millions daily to share moments in real-time, learn through immersive experiences, and build meaningful relationships. We're seeking a Client Partner for our global Small and Medium Customers (SMC) organization to forge partnerships with brands and agencies, helping them harness Snap's camera-first ecosystem to supercharge their digital presence with creative, AR-driven campaigns. In this role, you'll identify high-potential opportunities, deliver exceptional sales and service, and collaborate cross-functionally to execute strategies that spotlight Snap's AR innovations. You'll craft compelling presentations infused with market insights and success stories from Snapchat's vibrant Lens community, educate clients on best practices for ephemeral, authentic engagement, and own your book of business—analyzing performance, evolving client mindsets per our Playbook, and fostering advocate relationships. With a focus on dynamic presentations that challenge clients thoughtfully, you'll drive long-term growth by aligning their goals with Snap's playful, innovative culture. Thriving here demands 5+ years in marketing, media sales, or digital advertising, plus expertise in social and mobile ecosystems. You'll excel in fast-paced settings, engaging C-level execs, and collaborating as a team player passionate about Snap's mission. Join us to shape the next wave of AR advertising, work 4+ days a week in our 'Default Together' offices, and contribute to a diverse team building products that redefine communication. Snap is an equal opportunity employer committed to inclusive hiring practices.

What You'll Do

• Identify, prioritize, and secure business opportunities with small and medium brands and agencies to drive growth on Snapchat
• Ensure clients receive the highest level of sales and operational customer service, leveraging Snap's camera-first AR innovations
• Partner with cross-functional teams on structuring and executing strategic initiatives that amplify creative storytelling through Lenses and AR experiences
• Develop and implement best practices for client interaction, sales, and services tailored to Snap's visual messaging ecosystem
• Create persuasive sales presentations using market trends, case studies, and Snap's AR-powered success stories
• Educate clients on Snapchat products, Lens Studio, Spectacles, and best practices for immersive, real-time engagement
• Create, own, and execute strategic approaches for assigned accounts to unlock relationships and elevate performance
• Analyze campaign performance statistics and recommend enhancements aligned with Snap's Playbook & Planning Principles
• Communicate and evolve client strategies to mirror success on Snap while balancing their business goals
• Ensure strong health of client relationships, identifying gaps and securing internal support to position Snapchat as the premier AR platform
• Own presentations dynamically, challenging clients kindly and creatively to optimize long-term mutual success

Minimum Qualifications

• Bachelor’s degree or equivalent preferred
• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience
• Extensive knowledge of social media, mobile apps, and digital and mobile marketing
• Ability to travel as needed
• Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessions
• Proven ability to perform well in a highly dynamic, rapidly changing environment
• Excellent communication and presentation skills

Preferred Qualifications

• Proven track record of growing top to bottom relationships with both clients and agencies
• Proven track record of reaching and exceeding sales goals
• Creative, outside-the-box thinker, and strategist
• Passion for Snap, marketing, and up for the challenge of building something from the bottom up

Knowledge, Skills & Abilities

• Extensive knowledge of social media and mobile apps
• Deep understanding of digital and mobile marketing
• Excellent communication and presentation skills
• Ability to engage and partner with C-Level executives
• Ability to win support of key stakeholders
• Team player and collaborator
• Comfort with senior-level engagement sessions
• Analytical skills for campaign performance optimization
• Strategic thinking for account management
• Creative problem-solving in dynamic environments
• Passion for AR innovation and camera technology
• Dynamic presentation and storytelling abilities
• Relationship-building across clients and agencies
• Adaptability to rapidly changing tech landscapes
• Proficiency in sales tools and market trend analysis

Our Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages that let you share in Snap’s long-term success
• Sales incentive program eligibility
• Equity in the form of RSUs
• Dynamic collaboration in a 'Default Together' office environment (4+ days per week)
• Opportunities to innovate in camera technology and AR within a creative culture

Compensation

$107,000-$161,000 annually

This position is eligible for equity in the form of RSUs.

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.