Client Partner, SMC

Location: Beijing, India | Shenzhen, India

Department: Sales

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company at heart, believing the camera—and AR—presents the greatest opportunity to improve how people live and communicate. Our products—Snapchat’s visual messaging app, Lens Studio’s AR platform, and Spectacles AR glasses—empower people to express themselves, live in the moment, learn, and have fun. We’re seeking a Client Partner, SMC in our Sales department to join our team in China. In this role, you’ll collaborate with cross-functional teams and external partners to grow advertising revenue among small and mid-sized customers in your regions, leveraging Snapchat’s innovative camera and AR features to build lasting advertiser relationships and solidify our position as a world-class platform. As a Client Partner, you’ll strengthen senior-level ties with ecommerce leaders, set revenue strategies, forecast accurately, and deliver outsized impact. Dive into performance data to optimize campaigns using Snapchat’s AR Lenses and visual tools, guide KPI strategies, spot upsell opportunities, and provide operational support like ad trafficking and reporting. You’ll advocate for our products, educate advertisers on best practices, and activate local marketing to showcase how Snap’s creative culture drives real results in a dynamic, fun ecosystem. We thrive in a highly collaborative, rapidly evolving environment where outside-the-box thinking fuels innovation. You’ll communicate initiatives to stakeholders, resolve issues swiftly, and contribute to building Snapchat from the ground up in China. Join our diverse team passionate about AR and camera tech—work 4+ days a week in office per our 'Default Together' policy. Snap is an equal opportunity employer offering comprehensive benefits like paid parental leave, medical coverage, mental health support, and equity in our success.

What You'll Do

• Strengthen senior-level relationships with ecommerce market leaders to drive revenue, advertiser education, and satisfaction
• Set strategy, accurately forecast, and deliver impact across your portfolio of small and mid-sized customers (SMC)
• Serve as a product advocate for Snapchat’s innovative camera features, AR Lenses via Lens Studio, and Spectacles, advising on best practices and optimizations
• Dive deep into campaign performance data to guide KPI-driven measurement, identify trends, seasonality, and upsell opportunities
• Communicate progress of monthly/quarterly initiatives clearly to internal and external stakeholders, synthesizing data and adjusting plans
• Provide day-to-day operational support, including ad rejection escalations, audience segment building, ad trafficking, and post-campaign reporting
• Identify, escalate, and resolve client or partner issues by collaborating with cross-functional teams
• Build Snapchat’s reputation as a world-class advertising platform through local marketing activations in assigned regions
• Collaborate with internal teams to grow advertising revenue while championing Snap’s creative culture and AR innovation
• Analyze and support campaigns leveraging Snapchat’s visual messaging and AR capabilities to enhance advertiser results

Minimum Qualifications

• BA/BS degree or equivalent practical experience
• 5+ years in media sales, media buying, partner management, management consulting, digital advertising, or equivalent digital marketing roles
• Strong knowledge of the advertising landscape, particularly in ecommerce and overseas markets
• Proven track record of reaching and exceeding revenue goals
• Fluency in English and Mandarin
• Experience managing senior-level client relationships in dynamic environments
• Background in analyzing campaign performance data and driving KPI-based optimizations

Preferred Qualifications

• Strong background/knowledge of multi-site ecommerce overseas business
• Deep understanding of the digital advertising landscape and AR technologies
• Ability to engage and partner with C-Level/VP level sales executives
• Experience in product beta participation and bespoke campaign strategies
• Proven success in highly dynamic, rapidly changing environments

Knowledge, Skills & Abilities

• Media sales and revenue forecasting
• Client relationship management at senior levels
• Digital advertising campaign optimization
• Data analysis and KPI measurement
• Ecommerce market knowledge, especially overseas
• Ad trafficking and audience segmentation
• Cross-functional collaboration
• Strategic planning and forecasting
• Presentation and communication skills
• Analytical mindset with a 'feel' for numbers
• Creative problem-solving in AR and camera tech
• Multitasking in fast-paced environments
• Product advocacy for Snapchat, Lens Studio, and Spectacles
• Mandarin and English fluency
• Trend identification and seasonality analysis

Our Benefits

• Paid parental leave
• Comprehensive medical, dental, and vision coverage
• Emotional and mental health support programs
• Competitive compensation packages with equity to share in Snap’s long-term success
• Flexible paid time off and wellness initiatives
• Professional development opportunities in a creative, innovative environment
• On-site perks including meals, fitness facilities, and collaborative spaces
• Employee stock purchase plan and retirement savings options

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.