Client Partner, SMC

Location: Los Angeles, Canada | New York, United States | Palo Alto, Canada | San Francisco, Canada

Department: Sales

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company believing that the camera—and AR—represent the greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together through our core products: Snapchat, a visual messaging app; Lens Studio, an AR platform; and Spectacles, our AR glasses. Snapchat connects millions daily to friends and the world via its innovative camera features. Join our global Small and Medium Customers (SMC) organization as a Client Partner in Sales, where you'll build and manage partnerships with brands and agencies to amplify their presence on Snap using cutting-edge AR and camera technology. In this role, you'll identify and secure business opportunities, deliver top-tier sales and service, and collaborate cross-functionally to execute strategic initiatives. You'll craft compelling presentations highlighting Snap's AR innovations and market trends, educate clients on Snapchat products and best practices, and own strategic account plans to drive growth. Analyze performance data, evolve client strategies per our playbook, and foster advocate relationships while dynamically presenting to challenge and inspire long-term success for both Snap and our partners. We're seeking a creative collaborator with 5+ years in marketing, advertising, or sales, deep digital expertise, and passion for Snap's creative culture. Excel in fast-paced environments, engage executives, and thrive in our 'Default Together' model (4+ days/week in office). Snap is an equal opportunity employer committed to diversity, offering competitive pay by zone, sales incentives, equity, comprehensive benefits, and support for all. If you're ready to shape the future of AR advertising, apply now!

What You'll Do

• Identify, prioritize, and secure business opportunities with small and medium customers (SMC) to drive growth on Snapchat
• Build and manage partnerships with brands and agencies to expand their digital presence leveraging Snap's camera and AR features
• Ensure clients receive the highest level of sales and operational customer service
• Partner with cross-functional teams to structure and execute strategic initiatives
• Develop and implement best practices for client interaction, sales, and services
• Create persuasive sales presentations using market trends, case studies, and Snap's AR innovations
• Educate clients on Snapchat products, Lens Studio, Spectacles, and best practices for AR-driven campaigns
• Own and execute strategic approaches for assigned accounts to unlock growth and elevate relationships
• Analyze campaign performance statistics and recommend enhancements using Snap's playbook
• Communicate and evolve client strategies to align with Snapchat success principles while balancing their goals
• Maintain strong client relationship health, identify gaps, and secure internal support
• Present dynamically to own the room, challenge clients creatively, and ensure long-term mutual success

Minimum Qualifications

• Bachelor’s degree or equivalent preferred
• 5+ years of marketing, brand advertising, media sales, and/or online advertising experience
• Extensive knowledge of social media, mobile apps, and digital and mobile marketing
• Ability to travel as needed
• Experience engaging with C-Level executives and senior stakeholders
• Proven ability to manage multiple projects in a fast-paced environment
• Strong track record in sales and client relationship management

Preferred Qualifications

• Proven track record of growing top-to-bottom relationships with clients and agencies
• Proven track record of reaching and exceeding sales goals
• Creative, outside-the-box thinker and strategist
• Passion for Snap, its camera technology, AR innovations, and creative culture
• Experience building something from the bottom up in digital advertising

Knowledge, Skills & Abilities

• Extensive knowledge of social media and mobile apps
• Deep understanding of digital and mobile marketing
• Excellent communication and presentation skills
• Ability to engage C-Level executives
• Stakeholder management and influence
• Team collaboration and cross-functional partnering
• Dynamic presentation and public speaking
• Sales acumen and opportunity identification
• Campaign performance analysis
• Strategic account planning
• Creative problem-solving
• Adaptability in rapidly changing environments
• Client relationship building
• AR and camera technology enthusiasm
• Data-driven decision making
• Project management multitasking

Our Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages with sales incentives
• Equity in the form of RSUs
• Competitive base salary based on pay zones (Zone A: $107,000-$161,000; Zone B: $102,000-$153,000; Zone C: $91,000-$137,000)
• Support for disabilities or special needs
• Dynamic collaboration in a 'Default Together' office environment (4+ days/week)

Compensation

$107,000-$161,000 annually

This position is eligible for equity in the form of RSUs.

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.