Manager, Compliance Investigations

Location: Bellevue, India | Los Angeles, Canada | San Francisco, Canada

Department: Legal

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. We contribute to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together through our core products: Snapchat, a visual messaging app; Lens Studio, an augmented reality platform; and Spectacles, our AR glasses. The Legal & Policy Team serves as Snap’s in-house law firm, policy consultant, and advisor, helping us navigate privacy, product innovation in AR and camera tech, IP, commercial transactions, and more while fostering our creative, inclusive culture rooted in Kind, Smart, and Creative values. We’re seeking a Manager, Compliance Investigations to join our Integrity & Compliance Team in Santa Monica, San Francisco, or Bellevue, ensuring our innovative AR experiences and camera-driven products comply with the highest ethical standards. In this role, you’ll lead case management and investigations, triaging I&C cases, gathering materials from HR, Legal, InfoSec, and business partners, and managing both internal and external investigations with utmost discretion. You’ll conduct interviews, draft findings, recommend remediations, and oversee helpline and case management systems, all while contributing to program improvements tailored to Snap’s fast-paced, creative environment. Your work will safeguard our AR innovations and camera technologies, identifying trends in compliance risks unique to social media and visual communication platforms. You’ll also support Snap’s ethics program by updating policies, handling inquiries, and reviewing conflict disclosures, while producing reports that highlight patterns to mitigate future risks. Reporting to leadership, you’ll help us maintain trust with users who rely on Snapchat for authentic, real-time sharing. With a Bachelor’s degree and 6+ years in investigations, your team-first mindset will thrive in our 'default together' culture (4+ days/week in office), driving integrity across our AR and camera ecosystem. Snap is an equal opportunity employer committed to diversity, offering competitive pay (Zone A: $157,000-$235,000 base + RSUs), comprehensive benefits, and a chance to shape the future of creative communication.

What You'll Do

• Triage and scope all Integrity and Compliance (I&C) cases, assigning those outside the team's purview and collaborating with stakeholders on owned cases
• Gather case materials from HR, Legal, InfoSec, Global Security, and business partners
• For externally managed investigations, select and manage outside counsel, providing case materials, defining scope, identifying interviews, reviewing findings, and sharing remediation recommendations
• For internally managed investigations, develop plans with stakeholders, conduct subject and witness interviews, draft findings, and develop remediation recommendations
• Maintain complete and up-to-date documentation in all relevant systems for all cases
• Oversee Snap’s helpline and case management systems
• Contribute to the continuous improvement of Snap’s investigations program and procedures
• Maintain accurate reports of I&C cases and draft case summaries for reporting purposes
• Identify patterns, trends, and risks emerging from investigations and recommend measures to mitigate future compliance risks
• Handle responsibilities related to Snap's ethics program, including updating policies, responding to inquiries, and reviewing conflict of interest disclosures

Minimum Qualifications

• Bachelor’s Degree
• 6+ years of experience in In-House, Law Firm or Government investigation roles
• Strong work ethic and a team-first mindset — willing to take on tasks both big and small to get the job done
• Experience managing compliance cases with high levels of discretion and confidentiality
• Proficiency in maintaining documentation in case management systems
• Ability to triage, scope, and assign investigations across cross-functional teams
• Strong analytical skills for identifying patterns, trends, and risks

Preferred Qualifications

• Experience developing, drafting or investigating violations of Codes of Conduct, Whistleblower, Anti-Bribery and other standard company integrity and compliance policies
• Background in technology or consumer-facing companies, ideally in AR or social media
• Familiarity with helpline and case management systems
• Prior work with external counsel on investigations
• Knowledge of privacy and data protection regulations relevant to camera and AR technologies

Knowledge, Skills & Abilities

• Case triage and scoping
• Stakeholder collaboration
• Interviewing subjects and witnesses
• Investigation planning and execution
• Documentation and case management
• Risk identification and mitigation
• Policy drafting and updates
• Helpline oversight
• External counsel management
• Analytical reporting
• Discretion and confidentiality
• Cross-functional partnership (HR, Legal, InfoSec)
• Ethics program administration
• Trend analysis
• Remediation recommendation
• Tech-savvy with AR and camera tech compliance

Our Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages that let you share in Snap’s long-term success
• Equity in the form of RSUs
• Dynamic collaboration in a 'default together' office environment (4+ days per week)
• Opportunities to work on innovative camera, AR, and social products
• Inclusive culture centered on Kind, Smart, and Creative values

Compensation

$157,000-$235,000 annually

This position is eligible for equity in the form of RSUs.

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.