Product Quality Engineer, Level 5

Location: Chandler, United States

Department: Spectacles

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company that believes AR innovation enhances how people live, connect, and create in the real world. Our Spectacles team is pioneering fifth-generation standalone AR glasses powered by Snap OS, blending see-through displays with Snapchat’s creative ecosystem to make playing, learning, and working more immersive. As a Product Quality Engineer, Level 5, in the Spectacles department, you’ll champion quality assurance for our cutting-edge AR eyewear, ensuring every pair delivers flawless camera performance, optical clarity, and real-world magic. Join our creative culture where bold ideas meet rigorous standards to push AR boundaries. You’ll develop and implement product assurance plans aligned with contract manufacturers, driving ISO 9001 compliance and international standards tailored to Spectacles’ AR hardware. Oversee tool and process qualifications, manage incoming/in-process/outgoing inspections, and lead root cause analysis with corrective actions using advanced tools like FMEA and SPC. Collaborate across Snap’s engineering, design, and operations teams, plus external partners, to embed the right quality rigor into every stage—from prototyping camera innovations to scaling production. Your impact will ensure Spectacles’ reliability empowers users to express themselves through AR Lenses in everyday moments. With 5+ years in QMS and product quality, plus Six Sigma experience, you’ll thrive in our fast-paced environment, analyzing data trends, managing deviations, and training teams. Familiarity with optics and image processing is a plus in our camera-first world. Snap’s ‘default together’ policy means 4+ days in-office for dynamic collaboration in our vibrant Santa Monica or NYC hubs. We’re committed to a diverse team fueling AR creativity. Base salary ranges: Zone A (CA, WA, NYC) $190,000-$284,000; Zone B $181,000-$270,000; Zone C $162,000-$241,000, plus RSUs. Snap is an equal opportunity employer offering top-tier benefits like comprehensive health coverage, parental leave, mental health support, and equity to share in our success.

What You'll Do

• Develop and implement product assurance plans and procedures aligned with contract manufacturers, adhering to ISO 9001, international standards, and Snap’s internal quality guidelines
• Establish, validate, and manage incoming, in-process, and outgoing quality control requirements and inspections for Spectacles manufacturing operations
• Oversee qualification of new tools, processes, and changes at contract manufacturers to ensure AR hardware reliability
• Collaborate with internal Spectacles teams and external partners to apply appropriate product assurance rigor for camera and AR innovations
• Lead root cause analysis for product and process discrepancies, developing corrective actions using tools like FMEA and SPC
• Manage changes, deviations, and impact analysis throughout Spectacles product development projects
• Provide quality leadership, guidance, and training to technical and operations teams on Snap OS-powered AR glasses
• Ensure continued ISO 9001 compliance in product development, with a focus on Spectacles’ see-through AR capabilities
• Analyze data trends, identify issues, and implement process improvements to enhance Spectacles quality and user experience
• Engage with third-party manufacturers to align quality expectations for high-volume production of AR eyewear
• Support QMS scalability as Spectacles evolves to empower real-world AR play, learning, and collaboration

Minimum Qualifications

• 5+ years of post-Bachelor’s in engineering or scientific experience in Quality Management Systems (QMS) and end-to-end product quality
• Master’s degree in engineering or scientific discipline + 4 years of post-grad experience, or PhD + 1 year of post-grad experience
• Qualification and/or significant experience in Six Sigma or process improvement methodologies
• Experience working with and managing partners or vendors in manufacturing environments
• Strong background in implementing and managing QMS procedures aligned with ISO 9001 and international standards
• Proven track record in manufacturing set-up, qualification, and oversight of contract manufacturers
• Extensive experience with nonconformances, CAPAs, SCARs, and RMAs in product quality

Preferred Qualifications

• Familiarity with optics, image acquisition, and image processing technologies
• Certified Lead Auditor certification
• Six Sigma Certification (Black Belt or equivalent)
• Experience in AR hardware or wearable technology development
• Knowledge of camera systems and AR integration in consumer products

Knowledge, Skills & Abilities

• Expertise in Quality Management Systems (QMS) and ISO 9001 compliance
• Proficiency in root cause analysis tools (e.g., Fishbone, 5 Whys, Pareto)
• Experience with quality tools including Design of Experiments (DoE), Statistical Process Control (SPC), FMEA, and Gauge R&R
• Strong data analysis and trend identification skills
• Proven vendor and contract manufacturer management
• Technical knowledge of manufacturing processes and qualifications
• Handling of nonconformances, CAPAs, SCARs, and RMAs
• Six Sigma or process improvement methodologies
• Excellent problem-solving and process improvement implementation
• Superior planning and project management for concurrent priorities
• Effective communication and cross-functional collaboration
• Ability to remain calm under pressure and adapt to uncertainty
• Technical familiarity with optics, cameras, and AR hardware
• Leadership in providing quality training and guidance
• Analytical mindset for impact analysis and deviations

Our Benefits

• Paid parental leave for new parents
• Comprehensive medical, dental, and vision coverage
• Emotional and mental health support programs
• Competitive compensation packages with equity in the form of RSUs
• 401(k) matching and financial wellness resources
• Flexible paid time off and wellness stipends
• Onsite fitness centers and catered meals at Snap offices
• Professional development opportunities and learning stipends
• Commuter benefits and employee discounts on Snap products

Compensation

$190,000-$284,000 annually

This position is eligible for equity in the form of RSUs.

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.