Production Supervisor

Location: Abingdon, United States

Department: Spectacles

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company that believes AR innovation through Spectacles will redefine how people connect in the real world. Our fifth-generation Spectacles, powered by Snap OS, blend standalone see-through AR with advanced camera technology to enhance play, learning, and work. Join the Spectacles production team as a Production Supervisor, where you'll lead waveguide manufacturing operations at the forefront of AR hardware innovation, ensuring our creative products empower authentic expression and human progress. In this role, you'll oversee the Waveguide Production Line's daily operations, supervising staff to meet rigorous quality, safety, and efficiency standards in a target-driven environment. Collaborate with the Production Manager and cross-functional teams—including Engineering, Quality, R&D, Stores, and IT—to troubleshoot challenges, implement Lean practices like 5S and Kaizen, and drive process improvements that support Snapchat's AR ecosystem. Monitor KPIs, lead shift meetings, resolve on-floor issues, and foster seamless handovers to maintain production continuity for components vital to our camera-first AR glasses. As a leader, you'll mentor operators, promote Snap’s Kind, Smart, and Creative values, and build a culture of accountability and innovation. Maintain precise records, support training with cross-training matrices, and adapt to shifts (6am-3pm or 2pm-11pm) to meet business demands. Your contributions will directly impact Spectacles' ability to bring people closer through immersive AR experiences, in line with our 'Default Together' policy emphasizing 4+ days in-office collaboration. Snap Inc is proud to be an equal opportunity employer, committed to diverse teams that fuel our creative culture. We offer comprehensive benefits including paid parental leave, medical coverage, mental health support, and equity in our success. If you have a disability requiring accommodation, let us know—we're here to support you.

What You'll Do

• Oversee daily operations of the Waveguide Production Line for Spectacles AR glasses, ensuring high standards of quality, safety, and efficiency
• Supervise production staff, mentor teams, and promote Snap’s core values of Kind, Smart, and Creative in a fast-paced environment
• Collaborate with Production Manager, Engineering, Quality, Stores, IT, and R&D to troubleshoot issues and drive process enhancements for AR innovation
• Monitor production output against KPIs, escalate issues, and ensure timely delivery of waveguide components critical to camera technology
• Lead shift standup meetings, foster seamless handovers, and resolve on-floor issues including personnel, process, or safety concerns
• Maintain accurate records of production data, material usage, shift reports, and training matrices to support continuous improvement
• Implement Lean manufacturing practices (5S, Kaizen, Root Cause Analysis) and promote cleanliness, organization, and discipline in the production area
• Support training, upskilling, and cross-training of team members to meet evolving AR hardware standards
• Provide input on performance evaluations, succession planning, and communicate updates to leadership
• Adapt to shift patterns (6am-3pm or 2pm-11pm) to support business needs in Spectacles production

Minimum Qualifications

• GCSEs (or equivalent) including English and Maths
• Minimum 2-3 years experience in a production environment
• Understanding of Health and Safety regulations (COSHH, risk assessments, PPE requirements)
• Familiarity with production targets (KPIs, shift planning, yield targets)
• Ability to interpret and understand SOPs and work instructions
• Fluent using computer software such as Google Sheets, Docs, and Slides

Preferred Qualifications

• At least 1 year as a senior operator, supervisor or lead within a production environment
• Experience in clean room, precision manufacturing, or optical semi-conductor assembly
• Higher national certificate or diploma, or relevant apprenticeship in manufacturing, engineering or leadership and management

Knowledge, Skills & Abilities

• Strong leadership and team management
• Excellent communication skills for shift handovers and meetings
• Knowledge of health, safety, and quality regulations
• Proficiency in production KPIs, yield targets, and shift planning
• Ability to interpret SOPs and work instructions
• Google Workspace fluency (Sheets, Docs, Slides)
• Problem-solving for on-floor issues and process breakdowns
• Lean manufacturing expertise (5S, Kaizen, Root Cause Analysis)
• Adaptability to shift changes and fast-paced environments
• Mentoring and training skills for operator development
• Attention to detail in precision manufacturing
• Collaboration with cross-functional teams (Engineering, R&D)
• Data recording and reporting accuracy
• Promoting accountability and continuous improvement
• Fostering a creative, innovative culture

Our Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages with long-term success sharing
• Office-based 'Default Together' policy fostering dynamic collaboration 4+ days per week
• Opportunities to contribute to innovative AR products like Spectacles
• Support for diverse backgrounds in a creative, inclusive culture
• Professional development aligned with Snap’s mission to advance camera technology

Compensation

2-3

This position is eligible for equity in the form of RSUs.

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.