Production Supervisor

Location: Chandler, United States

Department: Spectacles

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a technology company that believes the camera presents the greatest opportunity to improve the way people live and communicate. We empower people to express themselves, live in the moment, learn about the world, and have fun together through Snapchat, Lens Studio, and Spectacles—our hands-free AR glasses inspired by the human eye. Spectacles fuse hardware and augmented reality to capture memories from your perspective, backed by a world-class R&D team pioneering creative technology that overlays computing on the real world. Join our Spectacles team as a Production Supervisor, where you'll drive the fabrication of cutting-edge AR hardware in a dynamic, innovative environment. Must be open to 1st shift (6am-2:30pm) or 2nd shift (2pm-10:30pm). In this role, you'll oversee production processes in the Spectacles fabrication area, ensuring schedules are met while fostering Snap's creative culture. You'll allocate resources, set priorities for fab personnel, monitor material flow, and adjust staffing to handle workloads, all while promoting safety in cleanroom protocols. Collaborate with the Production Manager on performance appraisals, resolve personnel issues, interview candidates, and champion training to build a high-performing team passionate about AR innovation. You'll review orders, clarify specs, coordinate WIP creation, and evaluate final inspections for Spectacles components like liquid crystal optics. Schedule maintenance to minimize downtime, prepare insightful reports on production status and solutions, and contribute to operations team initiatives that streamline processes for camera technology. Thrive in a self-motivated role demanding attention to detail, technical grasp, and urgency to optimize workflows in our fast-evolving AR ecosystem. At Snap, our 'Default Together' policy emphasizes in-office collaboration 4+ days a week to reinforce our values and spark innovation. We're proud to be an equal opportunity employer committed to diversity, offering comprehensive benefits like paid parental leave, medical coverage, mental health support, and equity. Compensation varies by zone: Zone A (CA, WA, NYC) $89,000-$133,000; Zone B $85,000-$126,000; Zone C $76,000-$113,000, plus RSUs.

What You'll Do

• Oversee all production-related processes, systems, and procedures within your shift for Spectacles AR glasses fabrication
• Allocate resources in the fabrication area to meet production objectives while adhering to Snap's business policies
• Set priorities for fab personnel and monitor material flow to ensure production schedules are met
• Plan and coordinate materials, adjust work assignments, and maintain staffing levels to handle fluctuating workloads
• Evaluate employee performance, prepare appraisals in tandem with the Production Manager, and resolve personnel issues
• Review applicant credentials, interview candidates, and recommend hires to build a strong fab team
• Promote training initiatives to drive growth for fab personnel and support Snap's innovative culture
• Maintain a safe, organized cleanroom work area, enforcing all safety policies and protocols
• Review order priorities, clarify specifications, and determine production processes based on demand
• Coordinate creation of new Work-In-Process (WIP) and evaluate materials at final inspections
• Schedule and monitor preventative/corrective maintenance to minimize downtime on Spectacles production lines
• Prepare reports on production status, issues, and solutions for interdepartmental peers and operations team

Minimum Qualifications

• 2+ years of prior supervisory or lead-role experience in manufacturing or production
• Experience tracking and reporting production metrics in a high-tech environment
• Ability to work in a cleanroom environment for the majority of a shift, wearing full cleanroom attire
• Availability for 1st shift (6am-2:30pm) or 2nd shift (2pm-10:30pm)
• Demonstrated ability to oversee production processes and ensure adherence to business policies
• Experience in evaluating employee performance and handling personnel issues
• Familiarity with maintaining safe and organized work areas in compliance with safety protocols
• Proven track record of scheduling maintenance to minimize production downtime

Preferred Qualifications

• AA or higher-level degree in engineering, manufacturing, or related field
• Knowledge of and frequent use of PC tools (Windows, Word, PowerPoint, Excel or equivalent)
• Familiarity with industry standard troubleshooting methods (8D, 5-Why, CAPA, etc.)
• Experience using a manufacturing execution system (MES) software in a production environment
• Prior experience working in a cleanroom environment with AR/VR or optics equipment
• Prior experience working with liquid crystal and/or AR/VR equipment

Knowledge, Skills & Abilities

• Excellent oral, interpersonal, and presentation skills
• Self-motivated work style with ability to make decisions independently
• Great attention to detail in high-precision manufacturing
• Neat and organized work practices in cleanroom settings
• Ability to grasp technical details of camera and AR hardware
• Strong problem-solving and feedback skills for process improvements
• Sense of ownership, urgency, and drive to optimize workflows
• Proficiency in production metric tracking and reporting
• Knowledge of cleanroom protocols and safety policies
• Experience with workforce planning and performance management
• Familiarity with manufacturing execution systems (MES)
• Ability to troubleshoot using methods like 8D, 5-Why, CAPA
• Coordination skills for material flow and scheduling
• Team leadership in fast-paced, innovative tech environments
• Adaptability to shift work and fluctuating production demands
• Clear communication for reports and interdepartmental collaboration

Our Benefits

• Paid parental leave
• Comprehensive medical coverage
• Emotional and mental health support programs
• Compensation packages with equity in the form of RSUs
• Competitive base salary based on pay zone (Zone A: $89,000-$133,000; Zone B: $85,000-$126,000; Zone C: $76,000-$113,000)
• "Default Together" policy with dynamic in-office collaboration 4+ days per week
• Opportunities to contribute to Snap's creative culture and AR innovation
• Support for diverse backgrounds in an equal opportunity environment
• Accommodations for disabilities or special needs

Compensation

$89,000-$133,000 annually

This position is eligible for equity in the form of RSUs.

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.