Senior Account Manager

Location: Berlin, United States | Hamburg, Germany

Department: Sales

Employment Type: Full time

About Snap Inc

Snap Inc is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together.

About the Role

Snap Inc is a camera company at heart, believing that the camera unlocks the greatest potential to enhance how people live, communicate, and express themselves through AR innovation. Our core products—Snapchat's visual messaging app, Lens Studio's powerful AR platform, and Spectacles AR glasses—empower users to live in the moment, learn about the world, and have fun together. We're seeking a Senior Account Manager to join our Sales team in Hamburg or Berlin, diving into a fun, fast-paced environment where creativity meets strategic sales in Germany's vibrant advertising market. You'll champion Snap's camera technology and AR capabilities, helping top brands leverage ephemeral, immersive ads to captivate audiences and drive unparalleled performance. As a Senior Account Manager, you'll build and nurture relationships with the world's most sophisticated advertisers, guiding them to exceed KPIs through data-driven insights and Snap's unique visual ecosystem. Manage complex campaigns involving cross-functional teams, deep-dive into performance analytics to spot trends and optimization opportunities, and uncover upsell paths to grow revenue and share of wallet. Serve as the go-to expert on Snapchat's ad suite, educating partners on AR lenses, camera effects, and real-time bidding while influencing our product roadmap via client betas— all while embracing Snap's creative culture to craft strategies that feel authentically 'Snap.' Thriving in ambiguity with an action-oriented approach, you'll collaborate from our Hamburg or Berlin office 4+ days a week under our 'Default Together' policy, fostering the dynamic teamwork that fuels Snap's innovation. With fluency in German and English, exceptional analytical skills, and 5+ years in digital performance marketing, you'll help brands harness Snap's AR magic for engaging, camera-centric campaigns. Join us to contribute to human progress in a diverse, inclusive environment where bold ideas turn into real-world impact—Snap is an equal opportunity employer committed to building products that connect us all.

What You'll Do

• Build, manage, and grow long-term relationships with sophisticated advertisers, leveraging Snap's camera-first AR innovations to exceed performance expectations
• Manage complex projects with multiple workstreams, fostering cross-functional collaboration internally at Snap and externally with brands
• Deep-dive into campaign performance data on Snapchat, guiding KPI-driven strategies, identifying trends, and optimizing for superior results
• Drive revenue growth and increase share of wallet with key clients through ongoing technical support, real-time analysis, and upsell recommendations
• Act as Snap product expert, educating clients on Snapchat's advertising suite, Lens Studio AR capabilities, and Spectacles integrations
• Influence Snap's ad product roadmap by facilitating client participation in alphas and betas, incorporating feedback on camera and AR features
• Harness creative culture to develop tailored strategies that empower brands to express themselves through Snap's visual messaging and AR experiences
• Provide strategic insights on how Snap's camera technology enhances real-time engagement and live-in-the-moment advertising
• Collaborate with sales teams in a fun, fast-paced environment to deliver innovative solutions for Germany's top advertisers
• Monitor and report on performance metrics, ensuring alignment with Snap's mission to improve communication through AR and visual storytelling

Minimum Qualifications

• BS/BA degree in business, communications, marketing, or a related field, or equivalent practical experience
• 5+ years of experience in the digital media industry, with a focus on performance marketing, ad-tech, programmatic, or real-time bidding marketplaces
• Fluency in German and English required for seamless interaction with external clients and internal teams
• Proven track record of managing complex client relationships and driving revenue growth in digital advertising
• Experience analyzing campaign performance data and optimizing for KPIs in fast-paced environments
• Ability to work from Hamburg or Berlin office 4+ days per week in line with Snap's 'Default Together' policy

Preferred Qualifications

• Experience with social media advertising platforms, particularly visual and AR-driven campaigns
• Background in mobile app ecosystems or innovative tech like augmented reality advertising
• Familiarity with Snapchat's product suite, including Lens Studio and AR features
• Prior exposure to alpha/beta product testing and influencing ad product roadmaps
• Advanced proficiency in data visualization tools and real-time analytics platforms

Knowledge, Skills & Abilities

• Deep understanding of advertising performance metrics and digital ecosystems
• Strong knowledge of social media, mobile apps, and AR-enhanced marketing
• Exceptional analytical and problem-solving skills for ad hoc reporting
• Proficiency in spreadsheets, data visualization, and presentation tools
• Strategic acumen for building long-term business partnerships
• Excellent written and verbal communication skills in German and English
• Ability to manage multiple projects with meticulous attention to detail
• Proven stakeholder management and influence in dynamic settings
• Action-oriented mindset to thrive in ambiguity and rapid change
• Creative thinking aligned with Snap's camera-first, innovative culture
• Technical aptitude for real-time bidding, programmatic advertising, and performance optimization
• Collaborative team player with independent working capabilities
• Familiarity with KPI-driven measurement and campaign optimization strategies
• Passion for AR technologies like Lens Studio and Spectacles

Our Benefits

• Paid parental leave to support work-life balance
• Comprehensive medical, dental, and vision coverage
• Emotional and mental health support programs
• Competitive compensation packages with equity to share in Snap's long-term success
• Flexible 'Default Together' office policy with 4+ days in Hamburg or Berlin
• Collaborative, creative culture focused on innovation in camera tech and AR
• Professional development opportunities in a dynamic tech environment
• Community-focused perks reinforcing Snap's values of fun and human progress

"Default Together" Policy: At Snap Inc, we practice a "default together" approach and expect team members to work in an office 4+ days per week.

Snap is proud to be an equal opportunity employer.