Activation Solution Engineer - Tokyo, Japan

Snowflake is revolutionizing how organizations leverage their data with the AI Data Cloud. We are looking for a talented and driven Activation Solution Engineer to join our team in Tokyo, Japan. In this role, you will be instrumental in helping our new and early-stage customers achieve rapid implementation, quick value, and a world-class experience on the Snowflake platform.

Role Overview

As an Activation Solution Engineer, you will be the dedicated technical partner for a portfolio of customers, responsible for driving technical enablement and supporting the overall activation and adoption of their initial use cases. You will operate as a Full-Stack Technical Resource, blending deep hands-on expertise with the strategic acumen of a business leader. Your primary goal is to accelerate their time-to-value and achieve sustained platform growth by leveraging modern AI-powered tools and coding agents.

A Day in the Life

Here's a glimpse into what a typical day might look like:

• Start the day reviewing your customer portfolio, identifying key milestones and potential roadblocks.
• Conduct a technical review with a customer, assessing their progress and providing guidance on architectural best practices.
• Collaborate with the Account Team to develop a strategy for driving adoption in a specific account.
• Leverage AI-powered development tools to accelerate the implementation of a customer's use case.
• Create and deliver a Hands-on Lab (HoL) to educate customers on a specific platform feature.
• Troubleshoot a customer issue and escalate it to the appropriate team when necessary.
• Stay up-to-date on the latest trends in cloud data architecture and AI.
• Contribute to the development of internal knowledge base and best practices.

Why Tokyo, Japan?

Tokyo is a vibrant and innovative city, a global hub for technology and business. Snowflake's presence in Tokyo reflects our commitment to serving the growing demand for cloud data solutions in the Asia-Pacific region. Working in Tokyo offers a unique opportunity to immerse yourself in a rich culture while contributing to a global technology leader.

Career Path

The Activation Solution Engineer role is a fantastic stepping stone to a variety of career paths within Snowflake. You could potentially move into roles such as:

• Senior Solutions Engineer
• Technical Account Manager
• Professional Services Consultant
• Solutions Architect
• Engineering Management

Snowflake is committed to providing its employees with opportunities for growth and development. We offer a variety of training programs and mentorship opportunities to help you reach your full potential.

Salary & Benefits

Snowflake offers a competitive salary and benefits package, including:

• Competitive salary and benefits package
• Comprehensive health insurance (medical, dental, and vision)
• Paid time off (vacation, sick leave, and holidays)
• Employee stock purchase plan
• 401(k) retirement plan with company match
• Professional development opportunities
• Opportunity to work on cutting-edge technology
• Collaborative and supportive work environment
• Flexible work arrangements
• Employee assistance program
• Wellness programs
• Life insurance
• Disability insurance
• Paid parental leave

The salary range for this position in Tokyo, Japan is competitive and will be commensurate with experience.

Innovation Culture

Snowflake is a company that values innovation and collaboration. We encourage our employees to think outside the box and come up with new ideas. We also foster a supportive and inclusive work environment where everyone feels valued and respected. You’ll be working alongside some of the brightest minds in the industry, contributing to groundbreaking advancements in cloud data technology.

How to Apply

If you are a passionate and driven technical professional with a desire to make a measurable impact on customer success, we encourage you to apply for the Activation Solution Engineer position in Tokyo, Japan. Please submit your resume and cover letter through our online application portal.

FAQ

1. What are the key responsibilities of an Activation Solution Engineer?

   Driving initial utilization, leveraging modern AI-powered tools and coding agents to ensure technical success for new and early-stage customers on the Snowflake AI Data Cloud.

2. What skills are required for this role?

   Cloud Data Architecture, Data Strategy, Technology Stack Integration, AI-Powered Development Tools, Architectural Best Practices, and strong communication skills.

3. What is the career path for an Activation Solution Engineer?

   Potential career paths include Senior Solutions Engineer, Technical Account Manager, Professional Services Consultant, Solutions Architect, and Engineering Management.

4. What is the work environment like at Snowflake?

   Collaborative, supportive, and innovative. Snowflake values its employees and provides opportunities for growth and development.

5. What kind of benefits does Snowflake offer?

   Comprehensive health insurance, paid time off, employee stock purchase plan, 401(k) retirement plan, and professional development opportunities.

6. What is the focus of customer engagements?

   Focus on how the Snowflake AI Data Cloud helps them solve complex data challenges and unlock maximum business value, not just product features.

7. What kind of guidance will I provide to customers?

   Critical, Snowflake-specific foundational guidance, including Architectural Best Practices, Workload Isolation & Warehouse Utilization, Resource Monitoring & Alerts, Budgeting, and RBAC/Security Setup.

8. What kind of programs will I develop?

   Reusable, high-impact programs, such as Hands-on Labs (HoLs) and webinars, to educate a wide customer audience on specific platform features and industry best practices.

9. What is the company culture like?

   Snowflake fosters a supportive and inclusive work environment where everyone feels valued and respected. Innovation and collaboration are highly encouraged.

10. How does Snowflake support employee growth?

    Snowflake offers a variety of training programs and mentorship opportunities to help employees reach their full potential. They encourage internal mobility and provide resources for career advancement.