Activation Solution Engineer at Snowflake: Driving Customer Success in Tokyo

Role Overview

The Activation Solution Engineer (SE) role at Snowflake in Tokyo, Japan, is a pivotal position focused on accelerating the customer journey from initial acquisition to successful platform adoption and expansion. This role is designed to help new and early-stage customers achieve rapid implementation, quick value, and a world-class experience on the Snowflake AI Data Cloud. As an Activation SE, you will serve as the dedicated customer technical partner, responsible for driving technical enablement and supporting the overall activation and adoption of our customers' initial use cases.

This is an outstanding opportunity for technical professionals to develop deep expertise in cloud data architecture, make a measurable impact on customer success, and contribute to one of the fastest-growing technology companies. The Activation SE manages a critical portfolio of new and early-stage customers, and is accountable for accelerating their time-to-value and achieving sustained platform growth. This role blends deep hands-on expertise with the strategic acumen of a business leader, operating as a Full-Stack Technical Resource.

A Day in the Life of an Activation Solution Engineer

A typical day for an Activation Solution Engineer involves a mix of strategic planning, technical execution, and customer interaction. Here’s a glimpse into what you can expect:

• Morning: Start the day by reviewing your portfolio of accounts. Check on the progress of ongoing implementations, identify any potential roadblocks, and prioritize tasks for the day. You might also attend internal meetings to align with the Account Team on customer strategy.
• Mid-day: Spend time engaging with customers. This could involve conducting technical workshops, providing guidance on architectural best practices, or helping them troubleshoot issues. You’ll also be leveraging AI-powered development tools to accelerate solutions and provide implementation guidance.
• Afternoon: Focus on developing scalable programs. This may include creating Hands-on Labs (HoLs) or webinars to educate a wide customer audience on specific platform features and industry best practices. You’ll also collaborate with internal Snowflake teams and external partners to ensure seamless resource orchestration.
• Evening: Wrap up the day by documenting your progress, updating customer records, and preparing for the next day's activities. You’ll also stay up-to-date with the latest Snowflake features and industry trends.

Why Tokyo, Japan?

Tokyo is a global hub for technology and innovation, making it an ideal location for Snowflake to expand its presence. The city boasts a vibrant tech community, a highly skilled workforce, and a strong commitment to digital transformation. By joining Snowflake in Tokyo, you’ll have the opportunity to work with some of the most innovative companies in Japan and contribute to their success in the AI Data Cloud.

Furthermore, Tokyo offers a high quality of life, with world-class infrastructure, excellent public transportation, and a rich cultural heritage. You’ll have access to a wide range of amenities and activities, from exploring historic temples and shrines to enjoying delicious cuisine and vibrant nightlife.

Career Path

The Activation Solution Engineer role is an excellent starting point for a rewarding career at Snowflake. As you gain experience and expertise, you can advance to senior-level positions such as Senior Solution Engineer, Principal Solution Engineer, or Solution Architect. You can also explore opportunities in other areas of the company, such as Product Management, Sales, or Customer Success.

Snowflake is committed to providing its employees with ample opportunities for growth and development. We offer a variety of training programs, mentorship opportunities, and career development resources to help you achieve your professional goals.

Salary & Benefits

Snowflake offers a competitive salary and benefits package to its employees. The salary for the Activation Solution Engineer role is competitive and depends on your experience and qualifications. In addition to a competitive salary, Snowflake offers a comprehensive benefits package that includes:

• Comprehensive health, dental, and vision insurance
• Generous paid time off and holiday schedule
• Employee assistance program
• Professional development opportunities
• Wellness programs
• Commuter benefits
• 401(k) plan with company match
• Stock options
• Life insurance
• Disability insurance
• Parental leave
• Flexible spending accounts

Innovation Culture

Snowflake is committed to fostering a culture of innovation and collaboration. We believe that our employees are our greatest asset, and we empower them to take risks, experiment with new ideas, and make a meaningful impact on the company. We encourage our employees to think outside the box, challenge the status quo, and continuously improve our products and services.

We also believe in the importance of diversity and inclusion. We are committed to creating a workplace where everyone feels welcome, respected, and valued. We believe that a diverse workforce is essential to our success, and we actively seek out and embrace different perspectives and backgrounds.

How to Apply

If you are interested in joining our team as an Activation Solution Engineer in Tokyo, Japan, we encourage you to apply online. Please submit your resume and a cover letter highlighting your qualifications and experience. We look forward to hearing from you!

FAQ

1. What are the key responsibilities of an Activation Solution Engineer?

   The Activation Solution Engineer is responsible for managing a portfolio of new and early-stage customers, accelerating their time-to-value, and driving adoption metrics. They provide strategic advisory and guidance on data strategy, technology stack integration, and architectural best practices.

2. What qualifications are required for this role?

   A Bachelor's degree in Computer Science, Engineering, or a related field is required. Experience in a customer-facing technical role, a strong understanding of cloud computing concepts, and proficiency in SQL are also essential.

3. What skills are valuable for an Activation Solution Engineer?

   Valuable skills include cloud data architecture expertise, experience with AI-powered development tools, strong data strategy skills, technical enablement capabilities, and a focus on customer success.

4. What is the career path for this role?

   The Activation Solution Engineer role can lead to senior-level positions such as Senior Solution Engineer, Principal Solution Engineer, or Solution Architect. Opportunities in Product Management, Sales, or Customer Success are also possible.

5. What is the salary range for this position?

   The salary is competitive and depends on your experience and qualifications. A comprehensive benefits package is also included.

6. What kind of culture does Snowflake foster?

   Snowflake fosters a culture of innovation and collaboration. It values diversity and inclusion and encourages employees to take risks and experiment with new ideas.

7. How does Snowflake support employee growth and development?

   Snowflake offers various training programs, mentorship opportunities, and career development resources to help employees achieve their professional goals.

8. What benefits does Snowflake offer?

   Snowflake offers comprehensive health, dental, and vision insurance, generous paid time off, an employee assistance program, and a 401(k) plan with company match, among other benefits.

9. What is the work environment like in Tokyo?

   Tokyo offers a high quality of life with world-class infrastructure, excellent public transportation, and a rich cultural heritage. It is a global hub for technology and innovation.

10. How can I apply for this position?

    You can apply online by submitting your resume and a cover letter highlighting your qualifications and experience.