Role Overview:

As a Channel Operations Manager at Snowflake, you will play a critical role in supporting our rapidly growing partner ecosystem. You will be at the intersection of sales, partners, and operations, ensuring that deals flow smoothly and efficiently, and contributing to the overall success of Snowflake's go-to-market strategy. This role requires a blend of operational expertise, strategic thinking, and a passion for continuous improvement.

You will be responsible for providing real-time support to partner and sales managers, reviewing deal documentation, and ensuring compliance with policies and commercial terms. In addition, you will be tasked with identifying bottlenecks, developing SOPs, and collaborating with cross-functional teams to enhance our systems and processes.

Day in the Life:

A typical day for a Channel Operations Manager at Snowflake might include:

• Responding to inquiries from partner and sales managers regarding deal structuring and processing.
• Reviewing deal documentation to ensure compliance with policies and partner programs.
• Collaborating with Sales Ops, Legal, and Finance to resolve deal-related issues.
• Monitoring deal throughput and identifying areas for improvement.
• Developing and documenting standard operating procedures (SOPs).
• Creating process maps to visualize and streamline workflows.
• Working with systems stakeholders to enhance CRM/PRM/CPQ tools.
• Identifying automation opportunities to reduce manual effort and improve efficiency.
• Participating in meetings to discuss strategic improvement initiatives.
• Supporting internal and external compliance and audit reviews.

Why San Jose, Costa Rica?

San Jose, Costa Rica, is a vibrant and growing hub for technology and innovation. Snowflake's presence in San Jose provides access to a diverse talent pool and a supportive business environment. The city offers a high quality of life, with a rich culture, beautiful scenery, and a thriving economy. Working in San Jose allows you to be part of a dynamic team and contribute to Snowflake's global success while enjoying the benefits of living in a beautiful and welcoming country.

Career Path:

The Channel Operations Manager role offers a clear path for career advancement within Snowflake. Depending on your interests and skills, you may have opportunities to move into roles such as:

• Senior Channel Operations Manager
• Channel Sales Manager
• Partner Program Manager
• Revenue Operations Manager
• Sales Operations Manager

Snowflake is committed to providing its employees with the resources and support they need to grow and succeed. We offer a variety of training and development programs, as well as opportunities to participate in cross-functional projects and initiatives.

Salary & Benefits:

Snowflake offers a competitive salary and benefits package that is designed to attract and retain top talent. The specific salary for the Channel Operations Manager role will depend on your experience, skills, and qualifications. In addition to a competitive salary, Snowflake offers a comprehensive benefits package that includes:

• Comprehensive health insurance (medical, dental, vision)
• Generous paid time off (PTO) and holidays
• Employee stock purchase program (ESPP)
• 401(k) retirement plan with company match
• Life insurance and disability coverage
• Employee assistance program (EAP)
• Wellness programs and resources
• Paid parental leave
• Flexible work arrangements
• Opportunities for volunteering and community involvement
• Employee recognition programs

Innovation Culture:

Snowflake is a company that is built on innovation. We are constantly pushing the boundaries of what is possible with data and technology. We encourage our employees to be creative, to take risks, and to challenge the status quo. We believe that the best ideas come from diverse perspectives, and we are committed to creating a culture where everyone feels empowered to share their ideas and contribute to the company's success.

How to Apply:

If you are interested in applying for the Channel Operations Manager role at Snowflake, please visit our careers page and submit your application online. Be sure to include a resume and cover letter that highlights your relevant experience and skills.

FAQ:

1. What is Snowflake? Snowflake is a cloud-based data warehousing company that provides a platform for storing, processing, and analyzing large volumes of data.
2. What does a Channel Operations Manager do? A Channel Operations Manager is responsible for supporting Snowflake's partner ecosystem by ensuring that deals flow smoothly and efficiently.
3. What skills are required for this role? The skills required for this role include channel operations, deal desk, quote-to-cash, sales operations, and process improvement.
4. What is the career path for this role? The career path for this role may include opportunities to move into senior management positions in channel operations, sales, or partner programs.
5. What is the salary for this role? The salary for this role will depend on your experience, skills, and qualifications.
6. What benefits does Snowflake offer? Snowflake offers a comprehensive benefits package that includes health insurance, paid time off, and retirement benefits.
7. What is the work environment like at Snowflake? Snowflake is a fast-paced, innovative, and collaborative work environment.
8. What is the interview process like? The interview process typically includes a phone screening, a virtual interview, and an in-person interview.
9. What is Snowflake's culture like? Snowflake's culture is one of innovation, collaboration, and customer focus.
10. Why should I work at Snowflake? Snowflake offers a unique opportunity to work on cutting-edge technology, make a significant impact on the company's growth, and be part of a dynamic and innovative team.