Snowflake Program Manager, User Groups - Menlo Park, CA

Role Overview

Are you passionate about building communities and empowering technical users? Snowflake is seeking a dynamic and experienced Program Manager to lead our global User Group program. In this role, you'll be at the forefront of community building, developer relations, and regional expansion, driving product adoption, technical education, and brand advocacy.

As the Program Manager, User Groups, you will be responsible for strategically expanding our community-led chapters across the globe. This includes identifying high-growth regions, recruiting and onboarding chapter leaders, and providing them with the resources they need to succeed. You'll also manage the community tech stack, ensuring it scales efficiently to support hundreds of autonomous chapters.

Day in the Life

Here's a glimpse into what your day might look like:

• Morning: Analyze community data to identify potential locations for new user groups. Review applications from prospective chapter leaders and conduct initial vetting calls.
• Afternoon: Collaborate with regional marketing teams to align user group activities with local strategies. Manage the community tech stack, optimizing workflows and troubleshooting issues.
• Evening: Host a virtual onboarding session for new chapter leaders, providing them with the tools and resources they need to get started. Review and approve social media content requests from user groups.

Why Menlo Park, CA?

Menlo Park is a vibrant hub of innovation in the heart of Silicon Valley. Being based here provides access to a wealth of talent, resources, and networking opportunities. You'll be surrounded by some of the brightest minds in the tech industry, and you'll have the chance to collaborate with leading companies and organizations.

Furthermore, Menlo Park offers a high quality of life, with beautiful parks, excellent schools, and a thriving cultural scene. It's a great place to live and work, and it's the perfect location for a fast-growing company like Snowflake.

Career Path

This role offers significant opportunities for career growth within Snowflake. You could potentially advance to positions such as:

• Senior Program Manager, Community: Lead a team of program managers and oversee the entire community program.
• Director, Developer Relations: Develop and execute strategies to engage and support the developer community.
• Head of Community: Lead the overall community strategy for Snowflake, working closely with marketing, product, and engineering teams.

Salary & Benefits

The estimated salary range for this position is $120,000 to $180,000 per year. Snowflake also offers a comprehensive benefits package, including:

• Medical, dental, and vision insurance
• Paid time off
• Employee stock purchase plan
• 401(k) retirement plan with company match
• Life insurance and disability coverage

Innovation Culture

Snowflake is committed to fostering a culture of innovation, collaboration, and impact. We empower our employees to challenge ordinary thinking and push the pace of innovation. We believe that our people are our greatest asset, and we are dedicated to providing them with the resources and support they need to succeed.

Join us and be part of a company that is transforming the way businesses use data. Make your impact at Snowflake!

How to Apply

To apply for this position, please submit your resume and cover letter through the Snowflake careers website. Be sure to highlight your experience in program management, community building, and developer relations.

FAQ

1. What is the Snowflake User Group program? The Snowflake User Group program is a network of community-led chapters that provide technical users with opportunities to learn, connect, and share their knowledge of Snowflake.
2. What are the responsibilities of a chapter leader? Chapter leaders are responsible for organizing and hosting meetings, recruiting new members, and fostering a welcoming and inclusive community.
3. What resources are available to chapter leaders? Snowflake provides chapter leaders with a variety of resources, including meeting templates, social media support, and access to Snowflake experts.
4. How does Snowflake support user groups? Snowflake provides financial support, technical resources, and marketing assistance to user groups.
5. What is the application process for becoming a chapter leader? The application process involves submitting an application form, participating in an interview, and completing an onboarding session.
6. What are the key performance indicators (KPIs) for user groups? Key performance indicators include meeting attendance, member engagement, and the number of new members recruited.
7. How does Snowflake measure the success of the User Group program? Snowflake measures the success of the program by tracking product adoption, customer satisfaction, and brand awareness.
8. What is the role of partners in the User Group program? Partners can participate in user group events by presenting technical content, sponsoring meetings, and providing resources to members.
9. How does Snowflake ensure that partner-led content is technical and educational? Snowflake reviews all partner-led content to ensure that it meets our standards for technical accuracy and educational value.
10. What are the benefits of joining a Snowflake User Group? Benefits include learning from experts, networking with peers, and gaining access to exclusive content and resources.