RVP, Services Delivery - EMEA Careers at Snowflake - United Kingdom Remote | Apply Now!
Snowflake
RVP, Services Delivery - EMEA Careers at Snowflake - United Kingdom Remote | Apply Now!
Job Description
RVP, Services Delivery - EMEA at Snowflake: Drive Customer Success in the AI Data Cloud
Role Overview
As the Regional Vice President (RVP) of Services Delivery for EMEA at Snowflake, you will be a critical leader in driving customer success and adoption of the AI Data Cloud. Reporting to the VP of Global Services Delivery, you will be responsible for shaping the future of Snowflake's Services Delivery department in the EMEA region. This role offers a unique opportunity to build and scale a high-performing team, develop innovative service offerings, and ensure that Snowflake's customers achieve their desired outcomes. You will be a strategic thought leader, a cross-functional partner, and a champion for operational excellence.
The ideal candidate will have a proven track record of leading and scaling a Services Delivery organization, a deep understanding of data warehousing and cloud computing concepts, and strong business acumen. You should also possess excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
A Day in the Life
On a typical day, you might find yourself:
- Meeting with Snowflake Sales leaders to align on customer acquisition and growth strategies.
- Reviewing customer success metrics and identifying areas for improvement.
- Collaborating with Solutions Engineering to develop innovative service offerings.
- Presenting to executive leadership on the performance of the EMEA Services Delivery team.
- Mentoring and coaching team members to enhance their skills and capabilities.
- Meeting with customers to understand their challenges and ensure they are achieving their desired outcomes.
- Reviewing and approving budget requests for the EMEA Services Delivery team.
- Working with the product team to understand new features and capabilities.
- Attending industry events and conferences to represent Snowflake.
- Analyzing market trends and identifying new opportunities for service delivery.
Why United Kingdom Remote?
The remote nature of this role allows you to work from anywhere in the United Kingdom, providing flexibility and work-life balance. The UK is a key market for Snowflake, with a large and growing customer base. By being based in the UK, you will be able to directly support these customers and contribute to Snowflake's success in the region. The UK also offers a vibrant tech ecosystem, with access to top talent and innovative companies.
Career Path
This role offers a clear path for career advancement within Snowflake. You could potentially move into a global leadership role within the Services Delivery organization, or take on a broader leadership position within the company. Snowflake is committed to developing its employees and providing opportunities for growth.
Salary & Benefits
Snowflake offers a competitive salary and benefits package, including:
- Competitive salary commensurate with experience
- Equity in a fast-growing company
- Comprehensive health, dental, and vision insurance
- Generous vacation policy
- Paid parental leave
- 401(k) plan with company match
- Employee assistance program
- Wellness programs
- Professional development opportunities
Innovation Culture
Snowflake is a company that is built on innovation. We are constantly pushing the boundaries of what is possible with data and cloud computing. As a member of the Services Delivery team, you will have the opportunity to work on cutting-edge projects and contribute to the development of new technologies.
How to Apply
To apply for this role, please submit your resume and cover letter through the Snowflake careers website. We encourage you to highlight your experience leading and scaling Services Delivery organizations, your understanding of data warehousing and cloud computing concepts, and your strong business acumen.
Frequently Asked Questions (FAQ)
-
What is Snowflake?
Snowflake is a cloud-based data warehousing platform that enables organizations to store, process, and analyze large volumes of data.
-
What is the AI Data Cloud?
The AI Data Cloud is a global network where organizations can mobilize data with near-unlimited scale, concurrency, and performance.
-
What does the Services Delivery team do?
The Services Delivery team helps customers adopt and implement Snowflake's platform, ensuring they achieve their desired outcomes.
-
What are the key responsibilities of the RVP, Services Delivery - EMEA?
The key responsibilities include providing executive thought leadership, partnering with Sales and Solutions Engineering, managing the EMEA Services Delivery team, and driving customer adoption of the Snowflake platform.
-
What qualifications are required for this role?
The required qualifications include 15+ years of experience in Services Delivery, a deep understanding of data warehousing and cloud computing concepts, and strong business acumen.
-
What is the career path for this role?
The career path could potentially lead to a global leadership role within the Services Delivery organization, or a broader leadership position within the company.
-
What is the salary and benefits package?
Snowflake offers a competitive salary and benefits package, including equity, comprehensive health insurance, generous vacation policy, and a 401(k) plan with company match.
-
What is the culture like at Snowflake?
Snowflake has a collaborative and supportive work environment, with a focus on innovation and customer success.
-
What are the remote work options?
This role is a remote position based in the United Kingdom, offering flexibility and work-life balance.
-
How do I apply for this role?
Please submit your resume and cover letter through the Snowflake careers website.
Locations
- Remote, United Kingdom, GB (Remote)
Salary
150,000 - 300,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strategic Visionintermediate
- Thought Leadershipintermediate
- Change Managementintermediate
- Executive Leadershipintermediate
- Service Delivery Strategyintermediate
- Cross-Functional Partnershipintermediate
- Sales Strategyintermediate
- Solutions Engineeringintermediate
- Customer Adoptionintermediate
- Growth Strategiesintermediate
- Business Objectives Alignmentintermediate
- Product Understandingintermediate
- Data Warehousingintermediate
- Data Lakesintermediate
- Data Engineeringintermediate
- Data Scienceintermediate
- Data Application Developmentintermediate
- Data Sharingintermediate
- AI Data Cloudintermediate
- Customer Relationship Management (CRM)intermediate
- Business Operationsintermediate
- Revenue Managementintermediate
- Margin Managementintermediate
- Technical Solutionsintermediate
- Commercial Modelingintermediate
- Team Leadershipintermediate
- Performance Managementintermediate
- Mentoringintermediate
- Coachingintermediate
- Talent Developmentintermediate
- Budget Managementintermediate
- Resource Allocationintermediate
- Negotiationintermediate
- Risk Managementintermediate
- Stakeholder Managementintermediate
- Communicationintermediate
- Presentation Skillsintermediate
- Problem-Solvingintermediate
- Decision-Makingintermediate
- Project Managementintermediate
- Process Improvementintermediate
- Global Services Deliveryintermediate
- EMEA Market Expertiseintermediate
- Data Governanceintermediate
- Cloud Computingintermediate
- Data Analyticsintermediate
- Business Intelligenceintermediate
Required Qualifications
- 15+ years of experience in Services Delivery or related field (experience)
- Proven track record of leading and scaling a Services Delivery organization (experience)
- Deep understanding of data warehousing, data lakes, data engineering, data science, data application development, and data sharing concepts (experience)
- Experience with cloud computing platforms, preferably Snowflake (experience)
- Strong business acumen and financial management skills (experience)
- Excellent communication, presentation, and interpersonal skills (experience)
- Ability to build and maintain strong relationships with customers and internal stakeholders (experience)
- Experience managing a P&L and delivering against financial targets (experience)
- Demonstrated ability to drive change and innovation within an organization (experience)
- Experience working in a global organization, with a strong understanding of EMEA market dynamics (experience)
- Bachelor's degree in a related field; MBA preferred (experience)
- Experience with agile methodologies and DevOps practices (experience)
- Strong analytical and problem-solving skills (experience)
- Ability to work independently and as part of a team (experience)
- Proven ability to attract, develop, and retain top talent (experience)
Responsibilities
- Provide executive thought leadership for Service Delivery strategy, approach, and activities.
- Align Service Delivery strategy with broader company objectives and industry best practices.
- Partner with Sales and Solutions Engineering to define customer adoption, growth, and success strategies.
- Understand Snowflake's product capabilities and ensure the team focuses on high-priority features and use cases.
- Own the relationships with Customers and Snowflake Sales teams in the EMEA region.
- Be the single point of contact for Services Delivery success in the EMEA region.
- Lead the business and operational elements of the EMEA Services Delivery team.
- Manage services sales, business investments, revenue, and customer consumption.
- Accountable for the entire EMEA book of business, including bookings, revenue, and margin.
- Drive adoption of the Snowflake platform.
- Reduce time to go live for customers.
- Realize efficiency gains within customer organizations.
- Provide thought leadership on creating in-depth technical solutions that solve complex customer challenges.
- Leverage a fixed fee / milestone-based commercial model.
- Lead the team to provide predictable business outcomes for Snowflake customers.
- Define and implement delivery standards and best practices for the EMEA region.
- Build and manage a high-performing team of Services Delivery professionals.
- Develop and mentor team members to enhance their skills and capabilities.
- Manage the budget and resources for the EMEA Services Delivery team.
- Identify and mitigate risks associated with service delivery engagements.
- Collaborate with other departments to ensure seamless service delivery.
- Monitor customer satisfaction and take corrective action as needed.
- Represent Snowflake at industry events and conferences.
- Stay up-to-date on the latest trends and technologies in the data and cloud computing space.
- Drive continuous improvement in service delivery processes and methodologies.
- Develop and implement performance metrics to track the success of service delivery engagements.
- Ensure compliance with all relevant regulations and policies.
Benefits
- general: Competitive salary and benefits package
- general: Equity in a fast-growing company
- general: Opportunity to work on cutting-edge technology
- general: Collaborative and supportive work environment
- general: Professional development opportunities
- general: Generous vacation policy
- general: Paid parental leave
- general: Health, dental, and vision insurance
- general: Life insurance
- general: Disability insurance
- general: 401(k) plan with company match
- general: Employee assistance program
- general: Wellness programs
- general: Commuter benefits
- general: Flexible spending accounts
- general: Employee stock purchase plan
- general: Tuition reimbursement
- general: Opportunities for advancement
- general: Relocation assistance (if applicable)
- general: Remote work options
Tags & Categories
Answer 10 quick questions to check your fit for RVP, Services Delivery - EMEA Careers at Snowflake - United Kingdom Remote | Apply Now! @ Snowflake.
Related Books and Jobs
RVP, Services Delivery - EMEA Careers at Snowflake - United Kingdom Remote | Apply Now!
Snowflake
RVP, Services Delivery - EMEA Careers at Snowflake - United Kingdom Remote | Apply Now!
Job Description
RVP, Services Delivery - EMEA at Snowflake: Drive Customer Success in the AI Data Cloud
Role Overview
As the Regional Vice President (RVP) of Services Delivery for EMEA at Snowflake, you will be a critical leader in driving customer success and adoption of the AI Data Cloud. Reporting to the VP of Global Services Delivery, you will be responsible for shaping the future of Snowflake's Services Delivery department in the EMEA region. This role offers a unique opportunity to build and scale a high-performing team, develop innovative service offerings, and ensure that Snowflake's customers achieve their desired outcomes. You will be a strategic thought leader, a cross-functional partner, and a champion for operational excellence.
The ideal candidate will have a proven track record of leading and scaling a Services Delivery organization, a deep understanding of data warehousing and cloud computing concepts, and strong business acumen. You should also possess excellent communication, presentation, and interpersonal skills, with the ability to build strong relationships with customers and internal stakeholders.
A Day in the Life
On a typical day, you might find yourself:
- Meeting with Snowflake Sales leaders to align on customer acquisition and growth strategies.
- Reviewing customer success metrics and identifying areas for improvement.
- Collaborating with Solutions Engineering to develop innovative service offerings.
- Presenting to executive leadership on the performance of the EMEA Services Delivery team.
- Mentoring and coaching team members to enhance their skills and capabilities.
- Meeting with customers to understand their challenges and ensure they are achieving their desired outcomes.
- Reviewing and approving budget requests for the EMEA Services Delivery team.
- Working with the product team to understand new features and capabilities.
- Attending industry events and conferences to represent Snowflake.
- Analyzing market trends and identifying new opportunities for service delivery.
Why United Kingdom Remote?
The remote nature of this role allows you to work from anywhere in the United Kingdom, providing flexibility and work-life balance. The UK is a key market for Snowflake, with a large and growing customer base. By being based in the UK, you will be able to directly support these customers and contribute to Snowflake's success in the region. The UK also offers a vibrant tech ecosystem, with access to top talent and innovative companies.
Career Path
This role offers a clear path for career advancement within Snowflake. You could potentially move into a global leadership role within the Services Delivery organization, or take on a broader leadership position within the company. Snowflake is committed to developing its employees and providing opportunities for growth.
Salary & Benefits
Snowflake offers a competitive salary and benefits package, including:
- Competitive salary commensurate with experience
- Equity in a fast-growing company
- Comprehensive health, dental, and vision insurance
- Generous vacation policy
- Paid parental leave
- 401(k) plan with company match
- Employee assistance program
- Wellness programs
- Professional development opportunities
Innovation Culture
Snowflake is a company that is built on innovation. We are constantly pushing the boundaries of what is possible with data and cloud computing. As a member of the Services Delivery team, you will have the opportunity to work on cutting-edge projects and contribute to the development of new technologies.
How to Apply
To apply for this role, please submit your resume and cover letter through the Snowflake careers website. We encourage you to highlight your experience leading and scaling Services Delivery organizations, your understanding of data warehousing and cloud computing concepts, and your strong business acumen.
Frequently Asked Questions (FAQ)
-
What is Snowflake?
Snowflake is a cloud-based data warehousing platform that enables organizations to store, process, and analyze large volumes of data.
-
What is the AI Data Cloud?
The AI Data Cloud is a global network where organizations can mobilize data with near-unlimited scale, concurrency, and performance.
-
What does the Services Delivery team do?
The Services Delivery team helps customers adopt and implement Snowflake's platform, ensuring they achieve their desired outcomes.
-
What are the key responsibilities of the RVP, Services Delivery - EMEA?
The key responsibilities include providing executive thought leadership, partnering with Sales and Solutions Engineering, managing the EMEA Services Delivery team, and driving customer adoption of the Snowflake platform.
-
What qualifications are required for this role?
The required qualifications include 15+ years of experience in Services Delivery, a deep understanding of data warehousing and cloud computing concepts, and strong business acumen.
-
What is the career path for this role?
The career path could potentially lead to a global leadership role within the Services Delivery organization, or a broader leadership position within the company.
-
What is the salary and benefits package?
Snowflake offers a competitive salary and benefits package, including equity, comprehensive health insurance, generous vacation policy, and a 401(k) plan with company match.
-
What is the culture like at Snowflake?
Snowflake has a collaborative and supportive work environment, with a focus on innovation and customer success.
-
What are the remote work options?
This role is a remote position based in the United Kingdom, offering flexibility and work-life balance.
-
How do I apply for this role?
Please submit your resume and cover letter through the Snowflake careers website.
Locations
- Remote, United Kingdom, GB (Remote)
Salary
150,000 - 300,000 USD / yearly
Source: ai estimated
* This is an estimated range based on market data and may vary based on experience and qualifications.
Skills Required
- Strategic Visionintermediate
- Thought Leadershipintermediate
- Change Managementintermediate
- Executive Leadershipintermediate
- Service Delivery Strategyintermediate
- Cross-Functional Partnershipintermediate
- Sales Strategyintermediate
- Solutions Engineeringintermediate
- Customer Adoptionintermediate
- Growth Strategiesintermediate
- Business Objectives Alignmentintermediate
- Product Understandingintermediate
- Data Warehousingintermediate
- Data Lakesintermediate
- Data Engineeringintermediate
- Data Scienceintermediate
- Data Application Developmentintermediate
- Data Sharingintermediate
- AI Data Cloudintermediate
- Customer Relationship Management (CRM)intermediate
- Business Operationsintermediate
- Revenue Managementintermediate
- Margin Managementintermediate
- Technical Solutionsintermediate
- Commercial Modelingintermediate
- Team Leadershipintermediate
- Performance Managementintermediate
- Mentoringintermediate
- Coachingintermediate
- Talent Developmentintermediate
- Budget Managementintermediate
- Resource Allocationintermediate
- Negotiationintermediate
- Risk Managementintermediate
- Stakeholder Managementintermediate
- Communicationintermediate
- Presentation Skillsintermediate
- Problem-Solvingintermediate
- Decision-Makingintermediate
- Project Managementintermediate
- Process Improvementintermediate
- Global Services Deliveryintermediate
- EMEA Market Expertiseintermediate
- Data Governanceintermediate
- Cloud Computingintermediate
- Data Analyticsintermediate
- Business Intelligenceintermediate
Required Qualifications
- 15+ years of experience in Services Delivery or related field (experience)
- Proven track record of leading and scaling a Services Delivery organization (experience)
- Deep understanding of data warehousing, data lakes, data engineering, data science, data application development, and data sharing concepts (experience)
- Experience with cloud computing platforms, preferably Snowflake (experience)
- Strong business acumen and financial management skills (experience)
- Excellent communication, presentation, and interpersonal skills (experience)
- Ability to build and maintain strong relationships with customers and internal stakeholders (experience)
- Experience managing a P&L and delivering against financial targets (experience)
- Demonstrated ability to drive change and innovation within an organization (experience)
- Experience working in a global organization, with a strong understanding of EMEA market dynamics (experience)
- Bachelor's degree in a related field; MBA preferred (experience)
- Experience with agile methodologies and DevOps practices (experience)
- Strong analytical and problem-solving skills (experience)
- Ability to work independently and as part of a team (experience)
- Proven ability to attract, develop, and retain top talent (experience)
Responsibilities
- Provide executive thought leadership for Service Delivery strategy, approach, and activities.
- Align Service Delivery strategy with broader company objectives and industry best practices.
- Partner with Sales and Solutions Engineering to define customer adoption, growth, and success strategies.
- Understand Snowflake's product capabilities and ensure the team focuses on high-priority features and use cases.
- Own the relationships with Customers and Snowflake Sales teams in the EMEA region.
- Be the single point of contact for Services Delivery success in the EMEA region.
- Lead the business and operational elements of the EMEA Services Delivery team.
- Manage services sales, business investments, revenue, and customer consumption.
- Accountable for the entire EMEA book of business, including bookings, revenue, and margin.
- Drive adoption of the Snowflake platform.
- Reduce time to go live for customers.
- Realize efficiency gains within customer organizations.
- Provide thought leadership on creating in-depth technical solutions that solve complex customer challenges.
- Leverage a fixed fee / milestone-based commercial model.
- Lead the team to provide predictable business outcomes for Snowflake customers.
- Define and implement delivery standards and best practices for the EMEA region.
- Build and manage a high-performing team of Services Delivery professionals.
- Develop and mentor team members to enhance their skills and capabilities.
- Manage the budget and resources for the EMEA Services Delivery team.
- Identify and mitigate risks associated with service delivery engagements.
- Collaborate with other departments to ensure seamless service delivery.
- Monitor customer satisfaction and take corrective action as needed.
- Represent Snowflake at industry events and conferences.
- Stay up-to-date on the latest trends and technologies in the data and cloud computing space.
- Drive continuous improvement in service delivery processes and methodologies.
- Develop and implement performance metrics to track the success of service delivery engagements.
- Ensure compliance with all relevant regulations and policies.
Benefits
- general: Competitive salary and benefits package
- general: Equity in a fast-growing company
- general: Opportunity to work on cutting-edge technology
- general: Collaborative and supportive work environment
- general: Professional development opportunities
- general: Generous vacation policy
- general: Paid parental leave
- general: Health, dental, and vision insurance
- general: Life insurance
- general: Disability insurance
- general: 401(k) plan with company match
- general: Employee assistance program
- general: Wellness programs
- general: Commuter benefits
- general: Flexible spending accounts
- general: Employee stock purchase plan
- general: Tuition reimbursement
- general: Opportunities for advancement
- general: Relocation assistance (if applicable)
- general: Remote work options
Tags & Categories
Answer 10 quick questions to check your fit for RVP, Services Delivery - EMEA Careers at Snowflake - United Kingdom Remote | Apply Now! @ Snowflake.
Related Books and Jobs