Sales Operations Analyst at Snowflake: Pune, India

Role Overview

Snowflake is seeking a highly motivated and experienced Sales Operations Analyst to join our GTM Operations Shared Services organization in Pune, India. In this role, you will be a critical part of our team, responsible for supporting essential business functions by providing operational support across GTM workflows, data management, and systems and process troubleshooting. You will serve as the first line of support for our GTM organization, ensuring our global field team is supported, and our data is accurate, secure, and effectively managed across systems.

We are committed to operational excellence and continuously improving our systems, processes, and data quality standards to support business growth. As a Sales Operations Analyst, you will play a crucial role in driving efficiency and effectiveness within our sales organization.

Day in the Life

As a Sales Operations Analyst, your day-to-day activities will include:

• Providing first-line support for GTM operations workflows, including account/opportunity management and research, quote and deal support, and user management.
• Utilizing standard data quality practices, including regular reviews, data cleansing, and data validation processes, to ensure data accuracy and completeness.
• Ensuring compliance with policies, procedures, and regulations, supporting audits.
• Communicating directly with stakeholders on support needs and managing requests via a queue from intake to resolution.
• Maintaining key documentation such as SOPs, process flows, and data stewards/owners.
• Identifying opportunities and providing recommendations to improve and automate the shared services systems and processes.
• Aligning data across users, records, and systems to maintain data integrity.
• Supporting sales processes, including managing accounts and opportunities, and providing deal support.
• Coordinating cross-functionally to ensure bookings accuracy.
• Troubleshooting and resolving process gaps throughout the sales lifecycle.
• Participating in ad hoc projects that enable GTM systems and processes.
• Supporting user management where applicable to drive business value across the processes GTM Operations supports.

Why Pune, India?

Pune is a vibrant and growing city in India, known for its strong IT sector, educational institutions, and cultural heritage. Snowflake's presence in Pune provides an excellent opportunity to work in a dynamic and innovative environment while enjoying the benefits of living in a thriving metropolis. Pune offers a high quality of life, affordable cost of living, and access to a diverse range of amenities and attractions.

Career Path

The Sales Operations Analyst role at Snowflake provides a solid foundation for career growth within the GTM Operations organization. With experience and demonstrated success, you can advance to roles such as Senior Sales Operations Analyst, GTM Operations Manager, or even specialize in areas such as data governance, process automation, or systems implementation. Snowflake is committed to providing opportunities for employee development and advancement.

Salary & Benefits

Snowflake offers a competitive salary and benefits package that is commensurate with experience and skills. In addition to base salary, employees are eligible for performance-based bonuses and stock options. Our benefits package includes comprehensive health insurance, paid time off, retirement savings plan, and other perks designed to support employee well-being and financial security.

Innovation Culture

Snowflake fosters a culture of innovation and collaboration. We encourage employees to think creatively, challenge the status quo, and contribute to the development of groundbreaking solutions. As a Sales Operations Analyst, you will have the opportunity to work with a talented team of professionals who are passionate about driving business value through operational excellence.

How to Apply

To apply for the Sales Operations Analyst position at Snowflake in Pune, India, please submit your resume and cover letter through our online career portal. We encourage you to highlight your relevant experience, skills, and qualifications, as well as your passion for driving sales operations excellence.

FAQ

1. What are the key responsibilities of a Sales Operations Analyst at Snowflake? The key responsibilities include providing first-line support for GTM operations workflows, ensuring data quality, maintaining documentation, identifying opportunities for improvement, and supporting sales processes.
2. What skills and qualifications are required for this role? Required skills and qualifications include experience in sales operations, deal operations, master data management, Salesforce CRM expertise, strong communication skills, analytical skills, and problem-solving skills.
3. What is the career path for a Sales Operations Analyst at Snowflake? The career path includes opportunities to advance to roles such as Senior Sales Operations Analyst, GTM Operations Manager, or specialize in areas such as data governance or process automation.
4. What is the work environment like at Snowflake? Snowflake fosters a culture of innovation, collaboration, and continuous improvement. Employees are encouraged to think creatively and contribute to the development of groundbreaking solutions.
5. What are the benefits of working at Snowflake? Snowflake offers a comprehensive benefits package that includes health insurance, paid time off, retirement savings plan, and other perks designed to support employee well-being and financial security.
6. What is Snowflake's approach to data quality? Snowflake emphasizes standard data quality practices, including regular reviews, data cleansing, and validation processes.
7. Does Snowflake offer professional development opportunities? Yes, Snowflake supports employee growth through training programs and opportunities for advancement.
8. How does Snowflake support a global GTM organization? By providing flexible shift options and expertise in supporting global sales processes, ensuring global data and systems align.
9. What tools do you use? You will have use of Salesforce, D&B, Workday, SPN, Office 365, and Google Workspace.
10. What kind of onboarding will I recieve? New employees receive extensive onboarding to ensure they are fully integrated and confident on the job.