Senior Manager, Applied Field Engineering, Product Specialists at Snowflake - London

Role Overview

As the Senior Manager, Applied Field Engineering, Product Specialists at Snowflake in London, you will lead a team of highly skilled Applied Field Engineers (AFEs) focused on Advanced Analytics and Apps & Collaboration. Your primary responsibility is to guide your team in securing technical wins and successful deployments for complex customer use cases across the EMEA region. This involves not only validating the technical feasibility of solutions but also ensuring they meet critical non-functional requirements such as reliability, performance, and cost-efficiency. You will be a key driver in defining the team's vision, setting strategic priorities, and owning the business results that accelerate Consumption and TACV (Total Annual Contract Value) within the Snowflake AI Data Cloud.

Day in the Life

Your day will be a mix of strategic planning, team management, and technical guidance. You'll start by reviewing team performance and progress towards key objectives. This may involve analyzing customer engagement metrics, identifying potential roadblocks, and adjusting strategies accordingly. A significant portion of your day will be spent coaching and mentoring your team members, providing technical guidance on complex customer engagements, and reviewing architectural designs. You'll also collaborate closely with Sales Leadership to align technical resources with regional revenue targets. Expect to participate in executive-level meetings to provide insights on sales strategy, address product gaps, and contribute to organizational planning. You will also spend time building and scaling internal Communities of Practice to elevate the team's skills across all segments and regions within EMEA. Furthermore, you'll work closely with Product Management, acting as the voice of EMEA customers in shaping Snowflake’s strategic product roadmap. A portion of your day might involve attending industry events or internal Snowflake gatherings to present on Snowflake's capabilities and engage with potential customers.

Why London?

London is a strategic location for Snowflake's EMEA operations due to its strong concentration of tech talent, its status as a global financial hub, and its accessibility to other major European markets. Snowflake's presence in London allows the company to attract top-tier engineers, product specialists, and sales professionals. The city's diverse and vibrant ecosystem fosters innovation and provides access to a wide range of potential customers. London’s position as a gateway to Europe enables Snowflake to efficiently serve its growing customer base across the continent. Additionally, London's favorable business environment and regulatory landscape make it an attractive location for Snowflake to expand its operations.

Career Path

This Senior Manager role offers a clear path for career advancement within Snowflake. Successful performance in this role could lead to opportunities to become a Director of Applied Field Engineering, overseeing a larger team and broader scope of responsibilities. Alternatively, you could transition into a leadership role within Product Management, leveraging your deep understanding of customer needs to drive product innovation. There are also opportunities to move into Sales Leadership, applying your technical expertise to drive revenue growth. Snowflake values internal mobility and provides ample opportunities for employees to grow and develop their careers.

Salary & Benefits

While the specific salary for this role is not disclosed, Snowflake offers a competitive compensation package that reflects the experience and skills required. In addition to a base salary, the package includes performance-based bonuses, employee stock options, and a comprehensive benefits program. The benefits program typically includes health insurance (medical, dental, and vision), paid time off, holidays, retirement savings plan with company match, wellness programs, and professional development opportunities. Snowflake is committed to providing its employees with a supportive and rewarding work environment.

Innovation Culture

Snowflake fosters a culture of innovation, collaboration, and impact. The company encourages employees to think creatively, challenge the status quo, and push the boundaries of what's possible. Snowflake invests heavily in research and development, providing its engineers with the resources they need to develop cutting-edge technologies. The company also promotes a culture of continuous learning, providing employees with opportunities to expand their skills and knowledge. Snowflake's open and transparent communication style fosters a sense of community and encourages collaboration across teams. The company's commitment to diversity and inclusion creates a welcoming and supportive environment for all employees.

How to Apply

Interested candidates are encouraged to apply online through the Snowflake careers website. The application process typically involves submitting a resume and cover letter, followed by a series of interviews. The interviews will assess your technical skills, leadership abilities, and cultural fit. Be prepared to discuss your experience in pre-sales or technical consulting, your people management skills, and your understanding of cloud data platforms. Highlight your accomplishments in driving complex use cases, optimizing architectures, and securing technical wins. Be sure to showcase your passion for innovation and your commitment to customer success.

FAQ

1. What is the Snowflake AI Data Cloud?

   The Snowflake AI Data Cloud is a fully managed platform that enables organizations to store, process, and analyze vast amounts of data. It provides a unified environment for data warehousing, data lakes, data engineering, data science, data application development, and secure data sharing.

2. What are the key responsibilities of an Applied Field Engineer?

   Applied Field Engineers are responsible for working directly with customers to understand their business needs and technical requirements. They design and implement solutions using the Snowflake platform, provide technical guidance and support, and ensure customer success.

3. What skills are essential for this role?

   Essential skills include deep technical expertise in data warehousing, data lakes, data engineering, and cloud computing. Strong communication, presentation, and interpersonal skills are also crucial. Experience in pre-sales or technical consulting is highly desirable.

4. What is the career path for this role?

   The career path for this role can lead to opportunities in leadership positions within Applied Field Engineering, Product Management, or Sales. Snowflake values internal mobility and provides ample opportunities for employees to grow and develop their careers.

5. What is the work environment like at Snowflake?

   Snowflake fosters a fast-paced, dynamic, and collaborative work environment. The company is committed to innovation, customer success, and employee growth.

6. What is Snowflake's approach to diversity and inclusion?

   Snowflake is committed to creating a diverse and inclusive workplace where all employees feel valued and respected. The company actively promotes diversity and inclusion initiatives and provides equal opportunities for all employees.

7. What kind of training and development opportunities are available at Snowflake?

   Snowflake offers a variety of training and development opportunities, including technical training, leadership development programs, and mentorship programs.

8. How does Snowflake measure success in this role?

   Success in this role is measured by the team's ability to secure technical wins, drive customer adoption of the Snowflake platform, and contribute to the company's overall revenue growth.

9. What is the interview process like for this role?

   The interview process typically involves a series of interviews with hiring managers, team members, and HR representatives. The interviews will assess your technical skills, leadership abilities, and cultural fit.

10. What are Snowflake's core values?

    Snowflake's core values include customer obsession, innovation, integrity, and teamwork.