This role is responsible to manage the transportation functions, which may include supervising drivers, dispatching, routing and/or planning (to include for-hire cartage and/or backhauls), to ensure safe, timely and accurate delivery to customers. Partners with, and coordinates transportation related activities with other departments such as warehouse distribution, maintenance, etc. May work within a nonunion or union driver's environment depending on assigned location. 

Here’s what you’ll do: 

• Responsible for the management of the transportation operations as assigned, which may include supervising drivers, dispatching, routing and/or planning (to include for-hire cartage and/or backhauls), to ensure safe, timely and accurate delivery to customers.  

• Work with cross-functional departments (i.e., warehouse distribution, maintenance, customer service) as it relates to the transportation operations and ensure prompt and timely resolution of any issues.  

• Responsible for managing, planning and coordinating deliveries, backhauls and for-hire cartage; partner with other departments to determine the most efficient, economical and cost-effective routes and shipping methods and to ensure high quality, cost effective and timely logistics services that meet customer expectations and business objectives.  

• May negotiate rates for third party services/contract drivers based on business need. 

• Manage the dispatch process based on the required deliveries/shipment schedule; ensure efficient transportation planning and scheduling of drivers and deliveries to maximize resources, reduce miles and ensure efficient utilization of equipment and drivers within the assigned location(s).  

• Manage and ensure department compliance with DOT/CSA, OSHA and other government regulatory agencies. 

• Ensure Transportation Supervisors review drivers hours of service (HOS) requirements, trip reporting, and other DOT/CSA requirements and record-keeping and address any issues in a timely manner. 

• Partner with the Fleet Operations and Compliance team to ensure compliance with DOT/CSA and safety regulations, review reporting and compliance of the on-board computer system, and to make recommendations for the replacement and maintenance of equipment. 

• Oversee the analysis of transportation activities; recommend and/or implement changes based on the results of such analysis.  

• Develop and maintain on-going reporting to track transportation activities and expenses to include, but not limited to, cost per mile, operating ratio, driver/truck utilization and availability, as well as delivery performance (accuracy, timeliness and customer satisfaction).  

• Monitor equipment maintenance and availability of equipment for the assigned location(s).  

• Ensure procedures for the efficient operation and utilization of equipment is followed; address any issues or concerns promptly.  

• Work with maintenance team to ensure equipment (tractor/trailer) is in proper working condition; ensure preventative and corrective maintenance, and inspections are completed in a timely manner.  

• Maintain, promote and reinforce safety programs and security awareness.  

• Report, record, investigate and/or address any issues, accidents or work-related injuries accordingly to ensure compliance with company policies as well as OSHA and DOT/CSA regulations.  

• Develop, maintain and update policies, procedures and processes to improve operational efficiency and ensure regulatory compliance.  

• Communicate and/or implement approved/required changes to management and transportation department. 

• Responsible for the transportation operations P&L to include, but not limited to, expense and capital budgeting, cost controls, revenue and productivity objectives, and operational execution. Also responsible for equipment utilization and efficient fuel mileage; identify overall opportunities for cost savings, efficiencies and continuous improvement.  

• Develop and maintain an effective working relationship with warehouse management, managed freight and/or customers; work with various contacts as necessary on schedules, changes to pick-up or delivery schedules or any transportation related issues/concerns.  

• Participate in labor relations negotiations and renewal of contracts, recommend contract changes, administer union contracts and manage union matters, and/or grievance and arbitration procedures as required.  

• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals.  

• Maintain current knowledge of legal regulations, industry trends and best practices in Transportation/Logistics; make recommendations to improve current programs and processes and to ensure company legal compliance (i.e., DOT/CSA, OSHA, etc.).  

• Additional responsibilities may be assigned as needed. 

Here’s what you’ll need: 

• Associate degree (Required) in Logisitic's. (Or bachelor's degree) in Transportation Supply Chain Management or related area, or equivalent combination of education and experience.  

• Five years transportation planning/logistics/dispatch experience. 

• Ability to work a flexible schedule and must be available on-call during evening and weekend hours as needed to address issues (i.e., equipment breakdowns, weather emergencies, etc.); general schedule is Monday - Friday. 

• Experience with transportation operations and related systems, expertise in governmental safety and regulatory compliance (i.e., DOT/CSA, OSHA, etc.). 

• Two years supervisory/management experience.  

• Strong knowledge of transportation/logistics; an understanding of transportation activities such as dispatch, DOT/CSA requirements, backhauls, contract carriers, Bill of Lading, Manifest, etc.  

• Knowledge of transportation on-boarding software required; experience with Cadec or Omnitracs preferred.  

• Strong written and verbal communication skills.  

• Strong organization, prioritization and multi-tasking skills.  

• Good leadership abilities with capability to work in a hands-on environment.  

• Good analytical, decision-making, problem-solving, and business acumen skills.  

• Ability to work across business units, as well as with vendors and third-party services within a time-sensitive work environment.  

• Proficient in Word, Excel and PowerPoint.  

• Ability to travel up to 15% as necessary.